Quote:
Originally Posted by Stuntman_Mike 
It's not that they won't upgrade your firmware, so much as how they go about it. Having to ship your product to them, that you most likely have mounted on the ceiling, and being without it for weeks, and they don't send you a loaner or anything, especially when it's new, to me, is not a positive experience.
If it were broken and needed servicing that would be one thing, but for a firmware upgrade? Which fixes a QA snafu on their part?? Not acceptable.
Just my thoughts.

It's not that they won't upgrade your firmware, so much as how they go about it. Having to ship your product to them, that you most likely have mounted on the ceiling, and being without it for weeks, and they don't send you a loaner or anything, especially when it's new, to me, is not a positive experience.
If it were broken and needed servicing that would be one thing, but for a firmware upgrade? Which fixes a QA snafu on their part?? Not acceptable.
Just my thoughts.
Then don't buy it. Some firm ware updating isn't as simple as updating drivers to a video card or other software changes. And as with some other Projectors what they call firmware updating is actually some hardware updating as well. What I was stating is that many in this thread have purchased this projector with the first firmware and are using it with no issue. There is no perfect projector out there, so go ahead and wait for it.




















