Originally Posted by fghias
I think if this was the case, it would have been more understandable if he just came out and said this election is going to decide if he keeps his business open. It would have at least basically told buyers to stay away, especially because this election was always close. One of the reasons I purchased subs from this company was his constant reminder he was in this as a hobby and not to maximize his profit. The products were very well priced compared to the competition. In hindsight, because this is not something that is his main focus, it would have been much smarter to just have bought HSU, SVS, or another well established company. I will not get into the fact that he sounds like Bill O'Reilly right now, but it seems like going ID has its issues, and in my case I weighed the pros and cons all wrong. Who wants to now go through the hassle if something breaks of trying to find a way to fix a product from a non-existent company? Not happy at all. For the record, the 2 18 inch subs are amazing in the setup I have.
I think you make a very fair point. The whole thing seems knee-jerk and Craig seems pretty clear that this has been in the works for months and the outcome of the election pushed him to make this decision. He really should have been more forthcoming to folks about the state of his company and that, depending on who won in November, might be closing the doors.
Otherwise this whole thing has to be knee-jerk (or as others mentioned, Craig is using politics as an excuse). As for parts or issues, the good news is that these are passive subs, so if the amp fails it is most likely warranted through the manufacturer, and if not, is easier to replace. Same with the driver if it fails, you can find fairly inexpensive replacement drivers via Parts Express that should work.
That said, I was an eD customer and it really made me open my eyes to ID companies and ask more tough questions. I won't lie, I looked into Chase and passed for several reasons, but primarily, I was concerned about their customer service when it took me numerous attempts to just get some basic questions answered. I eventually spoke to Craig, and he was very helpful and professional over the phone, but I decided to go with Hsu or SVS (eventually deciding on Hsu). Same with Epik. Too many concerns for such a small ID company.
But to be fair, but companies can fail or be bought too. Look at Klipsch. IMHO, they are not the same company they used to be...
Hopefully you will not have any issues with your purchase..