I started a thread a while back reviewing the DNP Supernova. I also included the Silverstar and Black Diamond screens. Its linked below. In that thread I stated I had some "banding issues". These looked like 3 inch horizontal shadows going across the screen. It was only visible in bright scenes with vertical movement. Most of my friends don't notice it, but since I look at it almost everyday, I definitely noticed it. I have the 23-23 material BTW.
Anyways, I had been in contact with DNP through my local dealer about it. I thought I might have had a bad screen. I also found another guy who was having the same problem. So then I figured it was a bad batch. I kept asking for a sample of the screen to see if the sample was doing it too. I wanted a return to be my last option. Unfortunately DNP doesn't have great customer service, so I've never received a sample to compare it to.
Well, my local dealer sent me a press release yesterday. It looks as though this is a company wide problem. In the press release it states the new generation HG material eliminates banding issues and improves brightness uniformity. It will replace the 23-23 material introduced in 2010. I've never had a problem with the uniformness, but it looks like the banding issue has been brought up to them repeatedly. I think Ill be getting a replacement free of charge since this has been going on since I received the screen. My dealer sent them my invoice so I will keep you guys updated.
For the record, other than that, it's a beautiful screen. I think now that this banding issue is resolved, it will be as close to "perfect" as you can get.
Attachments and link in next post.
Anyways, I had been in contact with DNP through my local dealer about it. I thought I might have had a bad screen. I also found another guy who was having the same problem. So then I figured it was a bad batch. I kept asking for a sample of the screen to see if the sample was doing it too. I wanted a return to be my last option. Unfortunately DNP doesn't have great customer service, so I've never received a sample to compare it to.
Well, my local dealer sent me a press release yesterday. It looks as though this is a company wide problem. In the press release it states the new generation HG material eliminates banding issues and improves brightness uniformity. It will replace the 23-23 material introduced in 2010. I've never had a problem with the uniformness, but it looks like the banding issue has been brought up to them repeatedly. I think Ill be getting a replacement free of charge since this has been going on since I received the screen. My dealer sent them my invoice so I will keep you guys updated.
For the record, other than that, it's a beautiful screen. I think now that this banding issue is resolved, it will be as close to "perfect" as you can get.
Attachments and link in next post.














