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Vizio E701i-A3 Owners Thread - Page 56

post #1651 of 2223
AAAAHHHHH!!!!!!

Just found the infamous white spots on my recently replaced 701 (replaced in July, initial E701 had the same spots). Pissed me off, this set was great as far as flashlighting & dirty screen. My 1 year is up in February so I guess I'll be calling Vizio again.

I do have a 4 year Square Trade warranty on it, do they also cover these for the white spots? It may be worth waiting for that to take effect & hopefully it will max out & they will invoke the refund of cost clause which I can apply towards an M series 70".
post #1652 of 2223
Its more likely Vizio would just replace the panel than give you money for a new tv.
post #1653 of 2223

3 days and 55 pages later I have reached the end.  Thanks for all the information.

 

I got BB to match Sams Club's pre-Black Friday price of $998 on 11/24/13.  Grocery chain here sells BB gift cards with .20 off per gallon of gas, up to 30 gallons, for every $50 you spend on gift cards.  Purchased the gift cards and remaining amount with Capital One card giving 1.5% cash back.  So, with all the discounts and cash back got the TV out the door with taxes for $923 ($865 before taxes).  Knock on wood TV looks great and hope it continues.  Was replacing 60" Panasonic plasma.

 

Funny thing, the BB I bought at had 2 separate tents of people who had been camping out for 2+ weeks for Black Friday.  Joked with the manager that I probably shouldn't mention the deal I just got for simply walking in.  


Edited by 7474 - 12/9/13 at 4:14am
post #1654 of 2223
Quote:
Originally Posted by Bond 007 View Post

Its more likely Vizio would just replace the panel than give you money for a new tv.

Yes Vizio will send me a new set BUT square trade says that if it's too expensive to fix your tv they have the option of refunding your purchase price so that's why I would think about waiting until my initial 12 months is up
post #1655 of 2223
Hey everyone--I bought a different model (42 inches) in this same E series and I hope you will be able to answer a basic question ... My model doesn't have the "i" in the name which I realized too late means no internet connection at all, which means no firmware updates at all. The same version of my TV that does have an internet connection has already received several firmware updates, including one to improve black crush with local dimming ...

Does that mean I'm just missing out on these updates? I have no way to tell which firmware my set is or whether it already has the local dimming update ... I'm struggling on whether to try to return it (I bought it from Target) for the internet enabled model or to just keep it. I really like the set and picture overall although it does have what I think you are calling "dirty screen"--visible only on a white background. Otherwise no flashlighting or blacklight bleed ...

Thoughts? Advice?
Edited by Tangled Cable - 12/9/13 at 9:00am
post #1656 of 2223
Quote:
Originally Posted by SCGeek15 View Post

Meant to respond to above post on my last post. My TV looked similar. Used WOW disk to adjust and now it's pretty much gone.

Here are my settings if you want to try...best I remember:

Backlight 30
Brightness 42
Contrast 77
Color 60
Tint 1
Sharpness 3

Blue 106
Green 110
Red 115
Others at 128

Everything off but Film on auto

I think these are correct. Gave me more of a plasma look but not quiet as dark. I'm coming from a 50" Plasma.

I just picked this TV up at Best Buy. Wasn't really planning on getting a Vizio E series but it happened. I just put in these setting with a little bit higher backlighting and brightness and it seems like a decent picture. It's definitely not as sharp as the 4 year old Panasonic 58" plasma it's replacing.

Overall, I'm not sure how I feel about it yet. I'll have to watch some more stuff and see how I feel about it.
post #1657 of 2223
Probably doesn't appear as sharp since the screen size is so much bigger and you are viewing from same distance. Reality is the Vizio is actually probably sharper than your plasma, as most people note Lcd appearing sharper than plasma.
post #1658 of 2223
Quote:
Originally Posted by primetimeguy View Post

Probably doesn't appear as sharp since the screen size is so much bigger and you are viewing from same distance. Reality is the Vizio is actually probably sharper than your plasma, as most people note Lcd appearing sharper than plasma.

Good point. I guess I'm just not describing it properly. Just not sure if I'm completely happy with it or not. 70" might also be too big. I'm roughly 10' away and I feel like my eyes are really active just trying to take the image in. I may have to swap it out for a 60-65" set.
post #1659 of 2223
We got our 70" Vizio just a few weeks ago at the SAMs Club VIP event. Once calibrated with the Cnet settings, the picture is beautiful. I have been experiencing some lip sync issues that I didn't experience with the TV this Vizio replaces which is a 6 yr old Sony rear projection. I have my Blu Ray player connected via HDMI to my Pioneer VSX 1120 receiver and then connected to the Vizio. Sometimes the sync is noticeable and then sometimes it's not. Could it be a bad HDMI cable? Other possibilities?
post #1660 of 2223
Quote:
Originally Posted by TN_Titans_Fan View Post

We got our 70" Vizio just a few weeks ago at the SAMs Club VIP event. Once calibrated with the Cnet settings, the picture is beautiful. I have been experiencing some lip sync issues that I didn't experience with the TV this Vizio replaces which is a 6 yr old Sony rear projection. I have my Blu Ray player connected via HDMI to my Pioneer VSX 1120 receiver and then connected to the Vizio. Sometimes the sync is noticeable and then sometimes it's not. Could it be a bad HDMI cable? Other possibilities?

Mine also replaced a Sony rear projection.  All my devices run through an Onkyo receiver via HDMI.  I need to set each source to 100ms audio delay in receiver to get in sync with TV video.

post #1661 of 2223
Quote:
Originally Posted by benz5521 View Post

Good point. I guess I'm just not describing it properly. Just not sure if I'm completely happy with it or not. 70" might also be too big. I'm roughly 10' away and I feel like my eyes are really active just trying to take the image in. I may have to swap it out for a 60-65" set.

Benz,

What did you decide on the 70?
post #1662 of 2223

where is a good place to buy the TV stand that can accommodate the Vizio soundbar?

post #1663 of 2223
Quote:
Originally Posted by shnxx View Post

where is a good place to buy the TV stand that can accommodate the Vizio soundbar?

Bought this one

http://www.bestbuy.com/site/a-v-cabinet-for-most-flat-panel-tvs-up-to-60/1399006.p?id=1219051118188&skuId=1399006&st=bell'o%20tv%20stand&cp=1&lp=15
post #1664 of 2223
Been lurking this thread before the $998 Black Friday deal and after I bought the TV. From what I gather, most of you folks who list your settings do not enable Smooth Motion Effect. Is this intentional? I when briefly had this setting off, the stuttering was unbearable to the point where my wife was questioning the purchase itself. I understand the we are limited to the feed or source as crappy input = crappy output.

Just wanted to know everyone's reasoning behind turning the setting off versus on.
post #1665 of 2223
Motion handling is considerably better with it on, but it can have artifacts and many people do not like the look or soap opera effect. I keep mine on low.
post #1666 of 2223
I've got some ultra-white pixels showing up... Do they progressively get worse? I can't see it from viewing position yet...

xnappo
post #1667 of 2223
Quote:
Originally Posted by xnappo View Post

I've got some ultra-white pixels showing up... Do they progressively get worse? I can't see it from viewing position yet...

xnappo
From what I saw with my 1st tv, more start to appear as time goes on. I am going to call Vizio tonight or tomorrow about this tv getting them. I wonder how many get them but maybe don't notice.
post #1668 of 2223
My e701 is 6 months old. I just noticed the white spots yesterday. Today there are many more only on the bottom half of the panel. I called Vizio and they are sending a refurb. to replace it. How good are Vizio's refurbs?
post #1669 of 2223
Quote:
Originally Posted by Razman View Post

My e701 is 6 months old. I just noticed the white spots yesterday. Today there are many more only on the bottom half of the panel. I called Vizio and they are sending a refurb. to replace it. How good are Vizio's refurbs?

Did they say it is a refurb? When they replaced mine they said it was new & it looked new in a regular box, not the blank cardboard box I've heard refurbs come in. I just sent them pictures of my 701 with the spots & waiting for them to get back to me. I went to BJ's club today & the E701 they have on display had a bunch of white spots. Have all of you with 701's looked at yours with a white screen, you may have them.
Edited by indept - 12/13/13 at 9:26pm
post #1670 of 2223
Quote:
Originally Posted by Razman View Post

My e701 is 6 months old. I just noticed the white spots yesterday. Today there are many more only on the bottom half of the panel. I called Vizio and they are sending a refurb. to replace it. How good are Vizio's refurbs?

Quote:
Originally Posted by indept View Post

Did they say it is a refurb? When they replaced mine they said it was new & it looked new in a regular box, not the blank cardboard box I've heard refurbs come in. I just sent them pictures of my 701 with the spots & waiting for them to get back to me. I went to BJ's club today & the E701 they have on display had a bunch of white spots. Have all of you with 701's looked at yours with a white screen, you may have them.


Razman, my nearly year-old set was replaced by Vizio a couple of days ago with a refurb due to the "white spot" issue others have reported here. The spots were almost imperceptible outside of a solid white screen, but I was concerned it would worsen over time.

If your refurb is anything like mine, I don't think there's any need for concern. The set looked brand new and, like indept's, came in a regular box (even though Vizio specifically told me I was getting a refurb). In fact, if Vizio hadn't specifically informed me that they were sending a recertified set, I would have sworn it was brand new.

This is my fourth(!) E701i, and the picture quality is the best of all the sets I've had. It has the most uniform screen, and it's noticeable brighter than my last set (which in turn was brighter than the set before it).

It's so bright that my girlfriend--who doesn't care about picture quality at all--noticed it right away. She mentioned it was brighter after I dialed in the settings from the previous set. The backlight only needed to be set to 40 to match the old set at 50 (with the TV putting out similar lumens according to my Xrite unit). Being able to set the backlight lower not only improves black levels, but also helps mask any clouding issues the set may have (though I can barely make out any mura even with the backlight cranked up).

The replacement set is also super responsive--very quick to turn on, change inputs, less lag on the VIA apps, etc-- though I'm not sure how much of that can be attributed to the new 2.0.33 firmware (my last set was on firmware 2.0.21).

2.0.33 doesn't seem to solve the occasional Hulu stutter though.

Anyway, it's a long-winded way to say that I'm very satisfied with the recertified (and hopefully final) set. HTH.
post #1671 of 2223
When I spoke to Vizio yesterday to report my spots they said the last set they sent me in July had "updated" innerds, the latest so there wouldn't be any problems. I'm starting to wonder if this issue isn't much more widespread than we hear on this forum. Most here are more aware of issues & problems and most probably don't even notice them.
post #1672 of 2223
They said on the phone that it was a refurb. they will be sending. My worry is the tv i have has almost zero flashlighting or clouding. Thanks for the reply about the refurb. units. i feel better, but i do think this is a widespread problem. My wife would have never noticed the spots. I had to point them out to her on a white screen. I only have the spots on the bottom half of my panel. Where are the spots on everyone else's panel?
post #1673 of 2223
This Tv has most at the bottom with a few which are in a 1" line that are aboit a foot up and a few inches from the left side. My 1st tv had them across the lower half of the screen. My concern is that I get a new one in the next few weeks & my 1 year is up the 1st week of February. These spots take about 4-6 months of normal use to appear so my factory warranty will be expired if & when the replacement gets them. I told this to the Vizio rep & he said that they would not leave me hanging if the 3rd set does this, even if the warranty is over. I guess I will find out.
post #1674 of 2223
More than you want to know about back mount screws.
The manual says use M6x10 screws for the back mount.
A Visio online video and a Visio online chat rep both says the screw that are present on the back of the tv are just for shipping, but these screws are the size specified by the chat rep and the manual. I was unable to get from Visio any screw length spec than 10mm. They are too short. Here's what I found. On close inspection the threaded hole in the back does not go through in to the inside of the tv. There is a bottom. There is in fact 10mm of thread depth.
A long screw that came with the wall mount will just make ten full turns in to the hole when it bottoms. With the 1mm thread pitch, that confirms the 10mm thread depth. I marked the screw with tape and measured the actual full length of the screw into the back of the cabinet at about 17mm.The plastic back of the tv and a slight chamfer of the screw hole adds several mm to the needed screw length.
I bought some m6x16 and m6x20 screws from Home depot. With the thickness of my wall bracket and a washer the 20mm screws made 7 full turns to tight so they were about 3mm from the hole bottom.
I believe use of Visio's reccomended 10mm screw length could result in a unsafe installation.

Now how do I get that thing off the bottom where the bottom mount attaches?
post #1675 of 2223
The white spots are getting worse and driving me crazy... Those of you that have had a replacement sent, how long does it take? Do you have to ship your tv first and wait for them to look at it to determine a replacement, or do they send you the replacement first? I'm trying to determine how long we'll be out a tv, and if i should just wait til after the holidays.
post #1676 of 2223
Quote:
Originally Posted by roaoro View Post

The white spots are getting worse and driving me crazy... Those of you that have had a replacement sent, how long does it take? Do you have to ship your tv first and wait for them to look at it to determine a replacement, or do they send you the replacement first? I'm trying to determine how long we'll be out a tv, and if i should just wait til after the holidays.

You won't be out a TV even a minute.

Vizio will ask to send pics of the defect, and if they decide it's a problem (which they should), they'll arrange to send you a replacement.

The shipping company will deliver the new set to you and simultaneously take the old one away--a simple swap.

It's pretty painless.

Took a little over a week to get a replacement set out to the east coast.
post #1677 of 2223
I am not confident that another TV will fix the problem, it's probably a matter of time before the next one gets white spots. I saw one at BJ's club with about 20 real bright white spots and those are on all day every day. I will check out a couple of other stores to see if their E701I's have spots.
post #1678 of 2223
Quote:
Originally Posted by indept View Post

I am not confident that another TV will fix the problem, it's probably a matter of time before the next one gets white spots. I saw one at BJ's club with about 20 real bright white spots and those are on all day every day. I will check out a couple of other stores to see if their E701I's have spots.

I share your concern, especially since my new warranty is only good for 90 days.

It may prove useful to check the serial numbers of the display units at BJ's or Costco.
post #1679 of 2223
Well I just got off the phone with Vizio & they said since it's the 2nd replacement with the same issue they're sending me a brand new relacement so I will see how this one does
post #1680 of 2223
Quote:
Originally Posted by BrooklynCam View Post

You won't be out a TV even a minute.

Vizio will ask to send pics of the defect, and if they decide it's a problem (which they should), they'll arrange to send you a replacement.

The shipping company will deliver the new set to you and simultaneously take the old one away--a simple swap.

It's pretty painless.

Took a little over a week to get a replacement set out to the east coast.

Thanks for the info. Sounds fairly painless. These "white spots" seem like a definite issue with this tv.... I hope they have found a solution for this. Personally, I think they are just dust particles that have settled in on some key components.
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