Originally Posted by Sonyad
It's funny when they say refuse delivery if the box appears damaged but go on to warn you the box is made to take damage and just because the outside is damaged, doesn't mean the product is...so you must remove the item and inspect it. Of course the delivery personnel is still there glaring at you because you were warned repeatedly not to accept delivery.
To receive a damaged box from this company might be a fate worse than death.
Yeah: you're pointing out something I still don't understand and have read elsewhere from time to time too. This "inspect and make sure the product works before accepting" crockola.
You cannot open up something, and spend any time testing it out, without signing for it and letting the delivery guy go on his way. And if you were able to do this and actually found a defective product, WHO exactly is responsible for it being re-packaged properly? My UPS guy half the time looks like he's on his way to a stroke as it is.