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Netflix Pauses Randomly

post #1 of 7
11/28/12 at 7:39pm
Thread Starter 
I am having a problem with Netflix randomly pausing on me. It will play for about 1.5 to 2 hours and then pause and have buttons asking if i want to 'return to browse' ' continue playing' and something else I cannot remember right now. I have talked to Netflix support and they keep saying its this or that but they do not have anything that does it. I have NO screensavers on, NO power saving options on and NO problems with any other streaming service. I can play Hulu for 24hrs straight (Really I have done this) with it never pausing once. I stream these services on one computer and work on another so I never touch the computer (again, there is no screensaver). This is driving me crazy and I really would like to know if any one else has had this problem and if so, could you PLEASE help me? Thanks in advance for any help you may give.
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post #2 of 7
11/29/12 at 3:13pm
Netflix seems to be having some issues lately. X-High/HD, and even High/HD seems to be disappearing on many devices. It seems as if Netflix may be throttling.

See this thread:
http://www.avsforum.com/t/1440503/odd-netflix-issue-x-high-hd-no-longer-available
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post #3 of 7
11/30/12 at 11:35am
Probably due to throngs who have purchased cheap BD and streaming players at Black Friday and holiday sale price give Netflix a try for the first time.
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post #4 of 7
11/30/12 at 2:01pm
Thread Starter 
Well I have had this computer for awhile. I did not buy it at a blackfriday sale. It is not my computer. I had this computer built special for my photography business but have since upgraded ( which is why it is being used for this now). It is a whop[ping 4 years old and at the time of purchase had upgraded everything. So if it was something with my computer I would imagine it would affect more than just Netflix. Now I have looked into Netflix and cannot get any help, and am looking into Silverlight now. I have not been able to find anything with that either.

However if anybody has anything helpful to say I would appreciate it. Just saying "It's probably the cheaply purchased blackfriday equip" when you don't know anything about it is not helpful (next time ask if it's the cheap blackfriday junk and a new Netflix user). But thanks all the same.
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post #5 of 7
11/30/12 at 9:50pm
On your computer what browser are you using with Netflix. If you're using Windows as your operating system what version? You mentioned no problem with running Hulu were you running it in a browser or were you running the Hulu desktop?
Your issues could be related to Silverlight as Netflix uses a version a little different than the stock Microsoft offering.
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post #6 of 7
12/1/12 at 11:36am
You are misunderstanding what I'm saying. What I meant is that with more people getting a streaming player for their TV or maybe even a phone/tablet where they can play Netflix movies the demand on their system goes up. If you read the other sections here you'll find people noting rebuffering problems during vacations and weekends. I wasn't saying it was your computer because unless it is really, really old it should keep up with the stream.
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post #7 of 7
12/3/12 at 3:06pm
Quote:
Originally Posted by AnnoyedNetflix View Post

Well I have had this computer for awhile. I did not buy it at a blackfriday sale. It is not my computer. I had this computer built special for my photography business but have since upgraded ( which is why it is being used for this now). It is a whop[ping 4 years old and at the time of purchase had upgraded everything. So if it was something with my computer I would imagine it would affect more than just Netflix. Now I have looked into Netflix and cannot get any help, and am looking into Silverlight now. I have not been able to find anything with that either.
However if anybody has anything helpful to say I would appreciate it. Just saying "It's probably the cheaply purchased blackfriday equip" when you don't know anything about it is not helpful (next time ask if it's the cheap blackfriday junk and a new Netflix user). But thanks all the same.

I don't think he is talking about your equipment. He is saying that the sudden introduction of thousands of BR streaming players may have slowed the whole system down.
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