Originally Posted by shimma
I suggest you stay away from any TC-P42UT50 still floating around out there. I had two. One had a cracked screen which was not Panasonic's fault. But the second one had a terrible 1" line of purple pixils 1" from the top of the screen that developed five minutes after power up. Panasonic customer service as much as admitted to me that this was a known problem and the real reason the 42s were discontinued after only a few months of manufacture.
That's not true. Anyone you talk to on the phone at Panasonic typically doesn't know anything about their TVs and are not qualified to answer such questions. If you call ten different customer service reps you'll get ten different answers, and most of them would be incorrect or untrue. It's amazing.
Anyway, that purple pixel thing you had is not a "known problem" - that would simply be a defect. I can't remember anyone posting about such an issue until now.
And that is definitely not the reason why the 42" UT50 was discontinued so i don't know where the heck that CSR came up with that story. The 42 incher was discontinued about two months after it debuted because only one retailer (Brandsmart) chose to sell it, and Brandsmart didn't sell hardly any of them. And since none (as in zero) of the other retailers picked it up Panasonic ended up being stuck with a huge inventory of them that wasn't moving so they ceased production completely. Amazon later bought a bulk purchase of them, then Paul's TV and Sears bought up the surplus inventory. It's pretty much been unavailable for several months anyway.