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BLUETOOTH MODULE LOCATION SAMSUNG UN55D8000

post #1 of 9
Thread Starter 
I have a SAMSUNG UN55d800 LED Smart TV. The Bluetooth module has gone bad. I have ordered a new one to repair the TV. Does anyone have information on the location of where the module is located in the TV, is it easy to get to, any repair manuls floating around?
post #2 of 9
I wish I can help you. I have the same issue with mine. 6 weeks after warranty expired and Samsung doesn't want to know me.
Good luck
post #3 of 9
Thread Starter 
Well I finally found the part online. Be careful ordering, Here is the Bluetooth module info you have to have this TV model.
BN96-17107A, WIBT20, RF UNIT for SAMSUNG UN55D8000YF. Samsung did a major no-no, they changed the design of the plug on the Bluetooth module without ever changing the part number. I fould the best way to look for this part was to search on Google Images for WIBT20, the correct one for the UN55D8000YF is the grey one with the black plug.



post #4 of 9
Thread Starter 
If you lay your TV down flat On a table (on a soft towel), you first need to remove all the screws of the central metal enclosure. After that is taken off and set aside you then have to remove all the screws around the black plastic back bezel. Once this is done, lift the black plastic bezel starting at the bottom left and work your way down towards the right. Then work off the top half. NOTE: you do NOT need to unplug any cables and take it fully off. Now that you have it loose if you look under the lower left hand side of the plastic black bezel by lifting it up a bit you will see the bluetooth module I have posted here. in the prior post. It has a smaller size phillips screw then all the others you have already removed. That's the grey plastic rectangle is the culprit.

ALSO: Samsung advises to test if your bluetooth module is working to use a smart phone and search for Bluetooth devices. If you do not get a hit, the your module has gone bad and needs to be replaced. When it is working your smart phone will find DTV Device.
post #5 of 9
I have a new samsung 55 UN7000, and it has been repaired twice because of qwerty remote and glasses not pairing, Talked to the third tech scheduled by samsung to do another repair today and he said it sounds like bluetooth module.. did you install yours yourself ? and where did find the right part number and where did you order it.. your post on here is great help, I would be truly gratefully to any advice you may have.. thank you greg parrott gregparrott@windstream.net
post #6 of 9
Thread Starter 
I took my TV apart to get the part numbers off of it to allow me to find it online by searching Google Images as i had stated. Be aware, It is helpful to take a picture of the module and send it to the company your buying the replacement from to verify it is EXACTLY the same part. I recieved the wrong one 2x from www.Shopjimmy.com The again the wrong one from ALLPROTV parts (stay away from them. I wound up using LCDTVPARTS they had my part. sent them the photos and they assured me it was the correct one. Yes i installed it myself.
Edited by patrick71 - 2/1/13 at 10:55am
post #7 of 9
Thread Starter 
When he comes today to fix it, watch him do the work. (Take a photo of the module with your smartphone to keep as a reference) Have him order you a second module so you can have it as a spare. The entire battle for me was finding the part. Samsung did not have it avalible direct to the public.
post #8 of 9
The thing about mine is, the qwerty side of remote and glasses dont pair, but tv still pairs with samung android phone and new samsung tablet...any thoughts on it still being bluetooth module problem ?
post #9 of 9
Thread Starter 
That's odd and does not make sense. On your phone and on the tablet, delete the DTV from Bluetooth devices to make sure it really is finding now and not recalling it from a past state try this first. If it finds them again it is not your module. The qwerty remote can be tricky and may even need to be reset. The glasses should definetly pair however if your buletooth module is working as you state. You may have to reset the bluetooth connection on the remote. First try pairing the remote again, (make sure to put brand new batties in also.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=340999&modelname=UN55D7000LF&modelcode=&session_id=&from_osc=

If No luck try reseting

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=341001&modelname=UN55D7000LF&modelcode=&session_id=
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