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Anyone get warranty work done on their Sony?

post #1 of 5
12/12/12 at 4:49pm
Thread Starter 
My 7 day old Sony 55EX640 has an area with a slight green glow. Called Sony and the normal reset this, unplug, etc. didn't work. They said a senior tech support agent will call. Has anyone gone through warranty repair on their larger Sony tv? How does it work?
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post #2 of 5
12/12/12 at 5:09pm
Sorry that I can't answer your question, but please keep the forum updated with what you find out and how your repair goes. I for one will be interested in the outcome (as a fellow Sony owner 60EX645)

Thanks and best of luck!
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post #3 of 5
12/12/12 at 5:12pm
Thread Starter 
Will do.
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post #4 of 5
12/13/12 at 10:11am
If it's only 7 days old I'd just return it.
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post #5 of 5
12/13/12 at 12:15pm
Thread Starter 
Quote:
Originally Posted by Steve S View Post

If it's only 7 days old I'd just return it.
It was bought as a replacement claim on an old defective tv from Sony.

Anyway, tech support called and they can't repair the screen defect so they are sending out a new unit. I am to put the damaged unit back in the box and ship it back.
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