Originally Posted by elvistehebeagle
I hope this will help. I have had my 5 piece Red Pendragragons on order for over 2 months and after talking to Eric for a good while I offered 2 plus more weeks to finish my order.
Well, that's you what happens if it goes past that? Draw another line in the sand? Jerk customers around long enough and pretty soon they can't enlist the aid of their CC company to get a refund.
In a previous reply I wrote "Eric is Tekton and Tekton is Eric". I received all kinds of responses to that statement. One was we owe Eric nothing. Two was Tekton is an LLC that limits our abilities is something goes wrong. Three were personal attacks on Eric's personal problems of a messy separation that I believe has no business here.
An LLC protcts Eric's personal assets. You can still enlist the aid of government agencies or better yet, get your CC company involved. As to his alleged separation, he brought that up making it fair game.
My point is Eric makes every speaker by hand. He makes them to Reference standards to his original set.
So he makes them by hand. So what? As to the second sentence, you know this for a fact how?
He can not hire people to "just start building more speakers". These reviews we have read have flooded him with orders.
so Tekton carpet bombs the sundry review sites, gets everyone talking, and now tosses up its hands. Can't hire more people? Really!
I feel and have said that I believe Eric is like running into Leo Fender in 1954. Problem is he alone, no partner or other "gifted craftsmen" to delegate to. Right now he is fixing all of these problems.
How is he going to fix his inability to give realistic completion dates? Or that guy who ordered speakers that were supposed to have holes or whatever for grills to be ordered later?
1. He has found someone to build just grills. He says shortly grills will not be a problem. 2 he bought a very expensive packing machine that will speed up the process BUT has made him lose a couple of days to learn how to use it.
Should have leased it and it doesn't take a couple of days to operate one of those pallet wrapping devices.
I have been made ridicule of for my opinions of Like Leo Fender Eric has taken common materials in his industry, modified them and created a "true audiophile speaker" at a price that more people can afford. We are evidence of that. I was told "we have all read the reviews". I have not heard of one person who has received products from him and not been happy with them.
Well, it's a ridiculous analogy but if you say it enough maybe it'll stick. This isn't about people being satisfied its about his having demonstrated poor business skills.
[I am going to just say it this way. "We want a maximin audiophile loudspeaker for a relatively small price". I have said "Price, Quality, Service" PICK TWO. Enough money you can have anything you want. I will stop there.
Who made up that ridiculous 2 out of 3 list of choices? Maybe the real reason for the delays is he's incorrectly priced the speakers and now needs the cash for future orders to pay of existing ones. Kind of a Ponzi approach.
I am committed to Eric because I feel that after what ever wait I will be happy for years. Also like the majority of you I have never hear these speakers. I have now a "or was" a top of the line DEF Tech BP2000 , CRL 3000, Bpx, SL450, Super cube set up all made in USA. Now Def Tech is made in China. A good speaker at a similar price with only a portion of the performance. Goldenear, same price, BIG BOOM and a lot of Plastic. Same designer as Def Tech. KEF, B&W all lower end made in CHINA. We have choices. Eric will not ship anything that does not make him proud. It has to be perfect. I chose that over speed or "buy three and one works". IF I am willing to wait,I know that I will get my Dream Speakers. If I wait and see they will go way up in price. They have to, to pay for "Faster" and "Quality". I am not out any money, and I have something to look forward to. Glass half full. I really like Eric. He is very honest. He is very proud of his products. He Knows that production needs improving and even with all the money he is spending to fix this, that will take time. OLD saying, another repeat. You get more bees with honey….
Actually it's more flies. But boy, you sure know a lot about about something you haven't received. If he's honest then be a man and speak to the folks directly. OTOH, maybe you're Eric or someone closely associated with him because you're doing yeoman's work as his press secretary and general apologist.
You will be happy to know I am done with this Chart, spec, bitch session. Side of my cereal box vitamins, Led TV Contrast ratio, Car MPH. I don't read those because they are all B.S.. No US Dept of weights and measures oversee. Just good old pay offs, lobbying, whatever, to print anything any major manufacturer wants to. The attorneys are on retainer. Profits outweigh any risks. Just look at recalls. I will try the "little made in USA" guy. Thank you and good bye.
Bye! Don't let the speaker grills hit you on the way out.