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Purple Spot on my Sharp LC60LE835U

post #1 of 4
Thread Starter 
The past few days I've been noticing this spot on TV. You can't really see it much in full color screens and bright screens unless you know its there but you can see it perfectly when watching black and white films or anything in gray scale. Here are some pics of the issue. This is present with every source on the TV, DVR, PC, Xbox. It seems like this spot has recently developed and gotten worse because when I first purchased the TV I had it calibrated and the grayscale was set up with no issues back then. I already contacted Sharp on this issue and they are sending me an email to reply with some pictures of the problem. Any thoughts on this from anyone would be appreciated so I can have some input to give Sharp later. Thanks









post #2 of 4
Looks like backlight failure.
post #3 of 4
Thread Starter 
Thanks. I sent pics to Sharp support but I just realized when I looked at the receipt that we purchased it over a year ago. I hope they can work with me. If not we did purchase and extended warranty with the local electronics store but I rather deal with Sharp first. Anyone here have experience with Sharp customer support on this type of issue before?
post #4 of 4
Thread Starter 
Just spoke to Sharp today and they are replacing the TV. Awesome customer support! They are sending an RA to my local TV store so they can replace it smile.gif
Edited by CableBro - 1/2/13 at 10:10am
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