I recently picked up the Samsung PN51E7000FF Plasma and although it is a great TV, there are some concerns I have with it.
The TV seems to have some pretty bad image retention. I was messing with the smart hub portion of it for about 10 minutes when I got it and after that I noticed that the app boxes and smart hub logo in the top right were still pretty visible on the screen. With normal use it took awhile for it to fade. I tested it again later and then put up a pure white picture and it faded withing about 10 seconds. My question is, is this normal for the TV to have this bad of IR? I wouldn't expect it to pick up an image with only 5-10 minutes of use. I had a similar problem when playing a song off of a flash drive.
Second question is the black levels. On my TV they are good, but nothing great. I'd say it really isn't that much better than my 5 year old LCD Samsung LN40a750. From what I've read this TV is supposed to have pretty good black levels. On dark scenes the blacks looks more of a dark grey. Since there is a black edge around the whole screen, this makes it even more apparent that the blacks really aren't that black. I've messed with the settings a little bit, but honestly if I turn down the brightness or cell light level to anything 10 below max then I lose A LOT of detail when darker scenes are on the screen.
I have very little buzzing which is good. It is definitely audible when I have a brighter image up and the room is dead silent, but I can't remember the last time I had the TV on in a dead silent room, so this isn't a problem.
Any ideas? The TV was an open box item that was used as a Display TV. Should I exchange for a new set or possibly a different one or are these issues normal? If so, then I'm very surprised given that this is supposed to be one of the higher end plasmas out.
The TV seems to have some pretty bad image retention. I was messing with the smart hub portion of it for about 10 minutes when I got it and after that I noticed that the app boxes and smart hub logo in the top right were still pretty visible on the screen. With normal use it took awhile for it to fade. I tested it again later and then put up a pure white picture and it faded withing about 10 seconds. My question is, is this normal for the TV to have this bad of IR? I wouldn't expect it to pick up an image with only 5-10 minutes of use. I had a similar problem when playing a song off of a flash drive.
Second question is the black levels. On my TV they are good, but nothing great. I'd say it really isn't that much better than my 5 year old LCD Samsung LN40a750. From what I've read this TV is supposed to have pretty good black levels. On dark scenes the blacks looks more of a dark grey. Since there is a black edge around the whole screen, this makes it even more apparent that the blacks really aren't that black. I've messed with the settings a little bit, but honestly if I turn down the brightness or cell light level to anything 10 below max then I lose A LOT of detail when darker scenes are on the screen.
I have very little buzzing which is good. It is definitely audible when I have a brighter image up and the room is dead silent, but I can't remember the last time I had the TV on in a dead silent room, so this isn't a problem.
Any ideas? The TV was an open box item that was used as a Display TV. Should I exchange for a new set or possibly a different one or are these issues normal? If so, then I'm very surprised given that this is supposed to be one of the higher end plasmas out.
