I bought a used DVR and cannot get it activated. Seller confimed with cable network that it would be able to connect before selling it and is trust worthy (as far as I could get a sense of). I have done a reset, but under 'General Status' I get EP01 Disconnected DES
I cannot find any informatin about what this means or how to fix it. Is it a problem with the box or the connection? So far cable service has been unable to help, a tech is coming out in a few days to check wiring, but I would like to be able to get it activated before that and I'm pretty sure this is the reason the activation is not coming through.
I cannot find any informatin about what this means or how to fix it. Is it a problem with the box or the connection? So far cable service has been unable to help, a tech is coming out in a few days to check wiring, but I would like to be able to get it activated before that and I'm pretty sure this is the reason the activation is not coming through.















