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Epson 5020UB Owners Thread... - Page 38

post #1111 of 1271
Sent an email to their support last night. Since I see the distortion on the bootup image as well then it has to be replaced. One thing that does have me worried is they specifically mentioned that as long as it was in warranty 'from the original purchase date' I would have service. So Im guessing that means that even if you get a replacement unit you still only get 2 years of total service and replacements until your SOL when one has issues
Edited by ezelkow1 - 12/1/13 at 11:06am
post #1112 of 1271

I'm looking at buying one of these and to tell the truth I've never had so much anxiety about a purchase... It is disappointing to think I'm almost guaranteed problems with the projector at some point.

 

Is Epson a solid company? Do you think they will still be in the projector business in the next 3yrs to honor warranty claims?

post #1113 of 1271
The company will definitely be around, its a huge company and not going anywhere. The warranty is only 2 years btw

My previous epson I had absolutely no issues with, tw-600 (japanese/euro model of a 720p, the japanese model cost 1/2 as much since epson used to play tricks on prices across regions which they have stopped). Thats why I didnt hesitate to go epson when i decided to upgrade
post #1114 of 1271
I would assume if you purchase with an Amex or other card that extends warranty, you could get an extra year or so.

I'm heavily leaning towards the B stock from Projector People at this point.
post #1115 of 1271
Is this projector 120 hz. I can't find the stats anywhere on the refresh rate
post #1116 of 1271
I have a Sony vsx 1020 receiver. If I buy this projector will my receiver work with the 3d video
post #1117 of 1271
I assume you mean pioneer as they make the vsx series. Dont know about the 1020 but I have a vsx 1021 and 3d works fine. Just check the specs on your receiver. In the end it doesnt really matter though as long as whatever you are feeding the projector will output a 3d format whether or not the downstream device says so. You can go in to the projector settings and force it in to 3d mode and tell it which kind of 3d if your receiver doesnt pass it through
post #1118 of 1271
Yea my bad. Pioneer not Sony lol. On the front of the receiver it says hdmi (3d). I just want to make sure

I have a optoma hd20 dlp projector right now
I hope I can tell a big difference if I get this epson projector. I've never had a LCD projector before

My lamp exploded last night on the optoma so I'm debating
post #1119 of 1271
I've the European equivalent TW-8100 and with 551 hours on the counter I've encounterd a problem.
When projecting an image with a lot of white you can see it at best, but it seems like the image is flickering/flashing.
Like the iris is adjusting x times per second. It's getting annoying when you pay attention to it.
I've switched some settings but in all settings the iris is off, and the problem still exists. Is there anyone who is familiar with this problem?
post #1120 of 1271
I saw that on mine as well from time to time, it was definitely more easy to see on a white background, I would notice it alot more when I was hooked up to my computer. It was weird because sometimes it wouldnt do it at all, it wasnt a constant thing and I tried turning the auto-iris off as well

It also didnt seem to pop up until I had had it for about 6-8mo, before that I never saw it
post #1121 of 1271
Refurbished pj's have a 2 year warranty from your original purchase date. Also, the bulb will be new if the projector to be refurbished has over 500 hours. Under 500 hours, no new bulb unless the original issue with the defective projector was the bulb.
post #1122 of 1271
Quote:
Originally Posted by ezelkow1 View Post

I saw that on mine as well from time to time, it was definitely more easy to see on a white background, I would notice it alot more when I was hooked up to my computer. It was weird because sometimes it wouldnt do it at all, it wasnt a constant thing and I tried turning the auto-iris off as well

It also didnt seem to pop up until I had had it for about 6-8mo, before that I never saw it
Well, it is hooked up to my HTPC, but I see it on different sources as well.
How did you solve it? Is there anything I could try? Reset the thing maybe?
Any tips? Thanks!
post #1123 of 1271
Quote:
Originally Posted by SativaNL View Post

Well, it is hooked up to my HTPC, but I see it on different sources as well.
How did you solve it? Is there anything I could try? Reset the thing maybe?
Any tips? Thanks!

I never did figure out what caused it or a way to fix it. After getting my replacement unit I hadnt seen it again, but now I have to get a second replacement so we'll see if it comes up again
post #1124 of 1271
Well, I was all set to get one of these, or a 5030 until I come here and read of problems, problems!
Discouraging.
My Sanyo Z2 is nine years old this month . . . on it's second bulb. First one didn't "blow," I just replaced it as it was getting old and maybe a little dim.

No other problems whatsoever. The darned thing refuses to die and still looks great.

So, I blow $3000 (taxes!) and risk getting a boatload of problems? Or just "keep on truckin"" until the Z2 gives up the ghost?

Undecided now. The problems in this thread have taken the joy of anticipation and turned it to a fear of buying into frustration. frown.gif
post #1125 of 1271
Quote:
Originally Posted by dawziecat View Post

Well, I was all set to get one of these, or a 5030 until I come here and read of problems, problems!
Discouraging.
My Sanyo Z2 is nine years old this month . . . on it's second bulb. First one didn't "blow," I just replaced it as it was getting old and maybe a little dim.

No other problems whatsoever. The darned thing refuses to die and still looks great.

So, I blow $3000 (taxes!) and risk getting a boatload of problems? Or just "keep on truckin"" until the Z2 gives up the ghost?

Undecided now. The problems in this thread have taken the joy of anticipation and turned it to a fear of buying into frustration. frown.gif

I don't know that AVS posts would be be a representative sample size since we members are probably a very small portion of the overall population. I would contact a few dealers (retail and online) to see what their opinions are as well since they would be dealing with a much larger volume of people. Go to Amazon and take a look at their reviews too.

Also, remember that people who are happy tend to not complain.smile.gif
post #1126 of 1271
Received my replacement 5020ub today and everything looks great. No more blue sky on the right and pink sky on the left. I used the calibrations from this site for RGB Gain/offset. Also had an issue with the iris rattelng with the old pj and that is gone as well. I just purchased Jurassic park in 3d, but can't say it's the best 3d I've ever seen. It has a pinkish brown cast to it that no other 3d disk has. The bluRay version is stunning, The frustration is negligible with these exchanges because when you get the right pj the image is absolutely mind blowing. Also, people who don't have any complaints usually don't post on these blogs
with very few exceptions. I had a Sanyo Z4 prior to the 5020ub and I thought that was great, but the Epson is a far superior pj. If I had never seen the Epson, I'd be happy with the Sanyo
post #1127 of 1271
I have been following your threads on 3Dmovies. (You have a super home theater). I can relate to how your guests enjoyed the 3D's you showed them. I had the same response. I am curious how your guests liked the active glasses? Most of my guests were borderline watching 3d on our large projection screen. (I had to replace batteries during viewing diferent times very unexpected). Same guests raved later on watching 3D movies on our 55" Lg passive 3d system with simple LG 3D light weight 3d glasses. We always had guests comments wondering why they don't sell projectors that use passive 3D glasses? I told them LG makes a LG passive projector for only $14,000 and other projector companies even higher. I was able to watch 3D on the new 4K hdtv which used passive glasses and it was excellent. That was a pleasant surprise. Sharp,clear, bright. If price goes down (and without speakers on both sides) I will replaceone of my LG's.
post #1128 of 1271
Can anyone comment on the PQ difference between the 5020 and an equivalent projector that's 3-4 generations old? I have an Epson 6500UB that I'm looking to replace; I'm pretty happy with it overall, but I do wish for better black levels and shadow details. If the 5020ub can deliver this, then I'll probably just buy a refurb, otherwise I'll save up some for something like a JVC DLA-RS4810. Also, does anyone know if a 6500UB ceiling mount will fit the 5020?
post #1129 of 1271
Quote:
Originally Posted by rogue3092 View Post

Can anyone comment on the PQ difference between the 5020 and an equivalent projector that's 3-4 generations old? I have an Epson 6500UB that I'm looking to replace; I'm pretty happy with it overall, but I do wish for better black levels and shadow details. If the 5020ub can deliver this, then I'll probably just buy a refurb, otherwise I'll save up some for something like a JVC DLA-RS4810. Also, does anyone know if a 6500UB ceiling mount will fit the 5020?

I think I saw Art from projectorreviews.com mention that he will be comparing the new Epson 5030UB to the JVC and Sony projectors so that might help. I would think the 5030ub would be a big step up from a 6500UB. Contrast is much higher and it seems they have improved the iris. That said, I don't expect the 5030UB to be on par with the JVC or Sony projectors for black level. This is assuming you have a light controlled room and are willing to spend more money vs the Epson. I don't think you will find a new projector in the $2500 range that can touch the black levels of the 5030UB..
post #1130 of 1271
Im not sure what the specs on a 6500 are, but I replaced my tw-600/Cinema 800 with a 5020. The tw600 was a 720p projector and was about 6 years old.

The increase was basically across the board in everything. Going from a 720 to 1080 just enhanced everything. Having been on the 5020 for a year though its hard to remember what the 600 looked like. Again though it was just an overall increase in better colors, sharpness, and the black levels as well

I believe the bulbs on this series also last much longer than the older ones. I think on eco the old ones would last 2k-3k hrs, the new ones will do 5k hrs
post #1131 of 1271
Thanks guys. I'm sure the 5020ub will be a big step up! I'm still leaning towards getting a refurb one from projectorpeople; $1900 + 2 sets of 3d glasses seems like a good sweet spot. According to Art, the Sony projectors don't have appreciably better black levels than the Epson (if at all), but they have better color and do other minor stuff better like input lag. The higher-end JVCs do seem to have better black levels and color, but of course you pay a pretty decent premium for it.
post #1132 of 1271
Pulled the trigger on the PP b-stock offer as well... after many nights of thread reading and hand-wringing between this and PT-AE8000 (after spending a week convinced I was getting the 8350 as well.) Fingers crossed for a well-converged, operating iris pick of the litter!
post #1133 of 1271
Getting delivery of my 5020 UBE tomorrow and wanted to have a focus and convergence test ready. Using the below with my computer hooked up seemed like a good idea, what does everyone think?

http://www.aaarpinball.com/Miscellaneous/p1080.htm

Also I purchased the chief mini elite mount and I'm wondering how to make sure that the projector is level?
Edited by DDLOP - 12/11/13 at 12:04pm
post #1134 of 1271
H guys, can't seem to find the 5030 forum and was sent there from the 6030 forum-so I'll try my question here. I have a new 6030 and not sure if these units are similar enough that you might be able to answer this question. I want to change the RGB offsets and gain settings for the different color modes, like THX, Cinema, Living Room, etc. I found out how to make the changes, but once i change it for say THX, it changes all of the color modes to that setting. I read in the review in Projector Central that you could store separate settings in the memory. When I hit the memory button, it gives various options, but basically if I store one group of settings under a memory name, it also changes the other color modes settings. Epson support said that the memories are only available to an isf calibrator, not able to be utilized by the user. I find this hard to believe, since the menu has these options available to highlight. Am I doing something incorrect?
Thanks
post #1135 of 1271
Quote:
Originally Posted by hmunster2 View Post

H guys, can't seem to find the 5030 forum ...
You probably need to spend a little more time with the forum search function .... smile.gif

5030UB Forum
post #1136 of 1271
Hello fellow 5020UB owners, my refurb has arrived, and I've burned 4+ hours into it already just playing with convergence. I'd like some opinions on if I should start the famed Epson "send me another, send one back" process...

I've found a convergence setting (same in all quadrants to avoid oddities, always +/-8) that does the job nicely. However, there are two things that I could bitch about to Epson:

1) This one is for sure (and may even be the reason someone sent this one back): I have a 1 pixel green line along the top and left side when all white is displayed. No amount of convergence shift will eliminate it... it's like they put the green panel 1 pixel too high/left for anything else to reach it. The best I can do is shift to get the adjacent line of pixels to hold the red/blue values, which helps the green look OK from a distance while mucking up the entire rest of the picture's convergence. So, 1 bad green line it is. Think I should return for this? (I could always overzoom so the offending lines are in the frame of the screen.)

2) This one I don't know if it's just "what you get" with projectors: The mostly perfectly converged pixels demonstrate a slight "halo". I have a test pattern of 1-pixel width "plusses" that I can see pixel structure clearly on, but there's a glow around them. It's not my screen (looks the same on flat white paper) so it's coming from the PJ. Could it be lens distortion? Is this common? I attached a picture so you can see hopefully what I mean (zoom in on the full-screen.)


I guess there is a 3rd possible bitch: the auto-iris is pretty noisy. I can't imagine it's working properly - do people just turn it off an ignore it? I kinda like the idea of very dark darks when the time is right.

Welcome to hear all opinions...
post #1137 of 1271

^ This is why I am afraid to buy an Epson projector... Sorry for your bad luck.

 

FTR I have never owned any projector.

post #1138 of 1271
Quote:
Originally Posted by BMoreE View Post

Hello fellow 5020UB owners, my refurb has arrived, and I've burned 4+ hours into it already just playing with convergence. I'd like some opinions on if I should start the famed Epson "send me another, send one back" process...

I've found a convergence setting (same in all quadrants to avoid oddities, always +/-8) that does the job nicely. However, there are two things that I could bitch about to Epson:

1) This one is for sure (and may even be the reason someone sent this one back): I have a 1 pixel green line along the top and left side when all white is displayed. No amount of convergence shift will eliminate it... it's like they put the green panel 1 pixel too high/left for anything else to reach it. The best I can do is shift to get the adjacent line of pixels to hold the red/blue values, which helps the green look OK from a distance while mucking up the entire rest of the picture's convergence. So, 1 bad green line it is. Think I should return for this? (I could always overzoom so the offending lines are in the frame of the screen.)

2) This one I don't know if it's just "what you get" with projectors: The mostly perfectly converged pixels demonstrate a slight "halo". I have a test pattern of 1-pixel width "plusses" that I can see pixel structure clearly on, but there's a glow around them. It's not my screen (looks the same on flat white paper) so it's coming from the PJ. Could it be lens distortion? Is this common? I attached a picture so you can see hopefully what I mean (zoom in on the full-screen.)


I guess there is a 3rd possible bitch: the auto-iris is pretty noisy. I can't imagine it's working properly - do people just turn it off an ignore it? I kinda like the idea of very dark darks when the time is right.

Welcome to hear all opinions...

The auto iris is noisy - just one of those things you will have to live with or you can turn it off. I keep mine off and cannot tell much, if any, difference.

I will let others respond to the convergence but I would have to ask you one question: How does the picture look? Convergence to me is one of those things that is easy to get too picky about because you don't ever watch TV in that manner. If small text and graphics look OK without any haloing and the picture looks good, unless the convergence is way off why bother? Just my 2 centavos.
post #1139 of 1271
An update to my case from post 1136: while the convergence was actually pretty good, the halos around the white-on-black text indicated a lens problem to me. And evidently to projector people as well, who agreed to exchange me out for another one. (If only they had them in stock - now I'm stuck waiting 2-3 weeks!) Nonetheless, no hassle from PP, they are very accommodating to the issue.

I did boot up some 3D just to see, and I'll say I'm impressed, although I have nothing to compare it to. I still can't decide if I could tolerate a whole movie behind the glasses. I'll report back once I get a new machine.
post #1140 of 1271
Quote:
Originally Posted by ezelkow1 View Post

Sent an email to their support last night. Since I see the distortion on the bootup image as well then it has to be replaced. One thing that does have me worried is they specifically mentioned that as long as it was in warranty 'from the original purchase date' I would have service. So Im guessing that means that even if you get a replacement unit you still only get 2 years of total service and replacements until your SOL when one has issues

Well, what do you want, to ship it back every 23 months for basically a lifetime warranty? You bought a projector and a guarantee for at least 2 years of operation. I've never had a warranty that worked any differently.
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