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Thread Starter 
I have a Harmony 650 that likes to die every once in awhile. At first I thought it was a dead battery (all of a sudden the remote would not work properly and prompt me to go the the "first time user" the right arrow, press the Help button etc.). I have installed new batteries on several occasions over the last year...batteries that I have confirmed are fully charged....but the problem still intermittently persists. Is this a known issue with this product?

Thanks in advance.