Walmart Warning: Looking to buy that sale LCD TV at Walmart? Look Elsewhere! - Page 3

What model?

Not to jump in here and ruffle any feathers but, for the most part, some of us have created this crap and it probably will continue. Best Buy, Wal-Mart, even Costco are tightening up on people using them as "trial before you buy" locations. There are many posts that I have read on here about people buying items at one of the big box stores just to see if they like it and then returning it just to move to the next one (if they don't like it) or to buy it online cheaper (if they do). The retailers are retaliating by putting policies in place that are rough on all of us. Basically it is one bad apple spoiling the whole bunch.

I agree the OP got a raw deal and this was a case of a store ignoring their own policy- he had a real issue and they messed it up. That is not at doubt. But the whole "concept" of returns at the store is getting screwed with BIG TIME. Ever notice that most products now have a flyer in them that say "If you have a problem with this product- do not return it to the store"? We are well on our way to having to deal with the manufacturer and not the store. And, if it comes on electronics, we likely have some of our fellow A/V hobbyists to partially blame.

BB told me I'd have to ship to RCA for any warranty work and pay for shipping. I figured for $350, if and when it breaks, I'll return it to BB as scrap.

Model 50PA30RQ

Yeah, then return it for a refund and search the net for the same TV that's less expensive.

I always feel like I'm being "punked" whenever one of the BB sales guys offers to "help" me.

Yi You were editing as I was posting that.

That would be good to put in a spare room like vision master did. I wouldnt give 600 and couldnt watch it every day.

. Agreed and not just electronics. It's not uncommon for folks to buy power tools such as a drill, saw etc to build a deck on the weekend then on Monday return the tools for a full refund. What disturbs me is the mentality that rationalizes it...and we all pay a bit more because of it.

Walmart Sucks. I shop there because they usually have the best deal but I always expect bad service there. I always expect the employees to not give a $hit.

My Vizio E601-A3 recently broke as well. I purchased mine from Walmart on black friday. I called my nearest Walmart(not the one I went to on black friday) just to make sure it was ok to return the tv at a different store. The manager asked why I wouldn't return it to the original Walmart and I told her I lived closer to her Walmart. She promptly told me that there was no guarantee that I would get a refund or swap for a new tv over the phone. She said I can only bring the tv back with receipt and they would see what they could do when I got there. This is a 60 inch tv. It is a pain in the rear to break it down and rebox it. It is a pain in the rear to drive it to Walmart without knowing they will take it back when you get there. I did have the receipt. When I got there the lady in customer service said that she would get somebody from electronics. I told her to cut to the chase and get the person in charge. Somebody from electronics came and the store manager came by as well. The manager made the electronics guy open the box and examine the tv. They both agreed that everything looked ok and she gave me the option of returning the cash to my credit card($688 and the tv now sells for $999), clean swap for the same tv with no cash out of pocket or I could upgrade to a new tv and pay the difference. The only other smart tv they had in stock was a 46inch Samsung led lcd 240hz for $999. They had my Vizio in stock as well so I got lucky. I decided to just swap out the old tv for a new Vizio since it was nothing out of pocket to me and I really want a 60 inch smart tv. I decided to purchase the 3 year warranty on the Vizio for $69. Walmart will take it back as long as it is returned before 90 days.

Walmart did good by me. I didn't like the conversation I had with the lady over the phone but kind of understand it. If I came in with a big hole in the center of the tv she may have a argument not to take it back. Giving me the new TV at no expense to me was all i really wanted.

Not very impressed with Vizio. Any time a product goes bad a month and 2 weeks after I purchase it makes me wonder. I am concerned that the new one will go out as well. If the new one goes bad in the 90 day period, I will be heading back to Walmart to get a different brand.

What was wrong with it?

My tv had the random shut off bug and on 1/15/13 it had a vertical green dotted line down the screen.

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