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Samsung F8000 -- 2013 Flagship Models - Page 117

post #3481 of 3645
Quote:
Originally Posted by papaduxx View Post

I actually just returned my F8000 for the Sony w900a (non 4k) a couple days ago and am happy with the change. I absolutely loved the Samsung but the lag on mine was terrible even after the latest updates. I also was experiencing a lot of motion blur and couldn't get it the settings right to make me happy. I have no idea how everyone on this thread feels the lag is fixed, maybe i was doing something wrong (also tried directly connecting the Xbox to the tv).

The Sony lag time is great, colors are amazing, still getting the black levels set right, and the viewing angle seems better than the F8000. I really wanted to keep the Samsung but i was also noticing a lot of issues with HDMI connections not working 100% right as well. Black screens, settings were thrown off, random sound outages, maybe i got a dud or one that was turning into a dud.

I am not posting this to say anything bad about Samsung, i am just disappointed that Samsung seems like there quality control is in question...yes i know they sell alot but thats not an excuse. Sony was not my first choice but i am not disappointed with it at all. I was interested in 4k but decided to wait a year to see what the models will bring, so this sony seemed like the logical choice to get the best PQ, lag time and black levels all in one package.

i really do appreciate everyone's help on this forum, its nice to know there is a solid community to get great information and help when ever you need,


Sony w900a would have been my first choice no doubt ( I am a Sony loyal customer, I have to admit), but because it wasn't available where I live, I got the f8000 instead for the time being, I had the Sony HX850 not so long ago, but had to return it after I discovered it was used for about (2000+ hours). it is a pity, but you live & learn, I can say it now Samsung f8000 is inferior to Sony's the 2012 hx850, the colors & black levels were Amazing! on the Sony, really amazing., Thanks
post #3482 of 3645

Yeah been a Sony guy as well but looking at going with Samsung Smart TV as well glad to hear that you like it and the PQ is good as well. Seems like Samsung just has more features so forth on the Smart side of things. :) 

post #3483 of 3645
Quote:
Originally Posted by Infiniti-F1 View Post

Yeah been a Sony guy as well but looking at going with Samsung Smart TV as well glad to hear that you like it and the PQ is good as well. Seems like Samsung just has more features so forth on the Smart side of things. smile.gif 

Samsung has more features indeed some are really good, my own opinion, trying to be too much Smart in a TV usually gets things complicated & error prone, it has it own OS now, & acts like a PC (may hang, reset,..), it is good to have these features but it should be reliable too,
post #3484 of 3645

Looks like the latest Firmware update 1114.5 address these issues. 

 

This firmware is for TV Model(s): LED F7450/F7500/F7550/F8000

 

The version is 1114.5

 

-This firmware update will improve the following:

- Soves swipe motion could not move the picture to next picture.

- Solves Network Connection issue with Wireless router.

- Solves Brightness Popping issue.

- Improves picture quality.

- Supports more MSO in OnTV feature.

- Enhances Voice Recognition feature.

- Support Netflix 4.0

post #3485 of 3645
Quote:
Originally Posted by Infiniti-F1 View Post

Looks like the latest Firmware update 1114.5 address these issues. 

This firmware is for TV Model(s): LED F7450/F7500/F7550/F8000

 



The version is 1114.5



 



-This firmware update will improve the following:


- Soves swipe motion could not move the picture to next picture.


- Solves Network Connection issue with Wireless router.


- Solves Brightness Popping issue.


- Improves picture quality.


- Supports more MSO in OnTV feature.


- Enhances Voice Recognition feature.


- Support Netflix 4.0




I just wish samsung did that stuff in the beginning. They need to stop focusing on apps and focus on providing quality products with the best consistent experience. I was so excited for my F8000 but kept reading about the same happy people having to exchange out boards, panels, and tvs months later.... that is extremely discouraging as a consumer and disappointing from a company like Samsung. I also dont buy the lag being same as or better than Sony's or even Panasonic, I played different games on different modes right before i was planning on exchanging it just incase i was missing something.

On GTA V it was noticible on some parts but not horrendous on others but i chalked that up to the size of the board too and all the action. At times with shoot outs i found myself inaccurate and late even though i fired first (if that makes sense). In BF3 i went from a consistant 15 to 20 kill gamer with my panasonic plasma to a 5 and under ..... tried the same with the sony and i was back up tot the 15 to 20. Again this was after all the firmware and on Game mode also tried with input renamed as well. I just am wondering why my experience is so different then some others on this thread regarding the lag.
post #3486 of 3645
^^^^^^^^^^

Congrats on your new Sony , a very wise choice !!

biggrin.gif     smile.gif
post #3487 of 3645
Quote:
Originally Posted by jedi29 View Post

^^^^^^^^^^

Congrats on your new Sony , a very wise choice !!

biggrin.gif     smile.gif

Thanks, i am really liking it so far, i haven't had a Sony tv for a long time lol. Like i said input lag is awesome and still has a great PQ.

I think the Samsung still has it edged out on looks and still has an equal PQ... Either tv is great i guess its personal preference... lag input did for me

@jedi29 what tv do you have?
Edited by papaduxx - 11/4/13 at 1:37pm
post #3488 of 3645

Lag Input?? Where are you seeing this on gaming?? 

post #3489 of 3645
Quote:
Originally Posted by Infiniti-F1 View Post

Lag Input?? Where are you seeing this on gaming?? 

Yea, specifically console gaming
post #3490 of 3645
I have been considering the 65" F8000 along with the 65" Sony W850A. I would probably go with the Sony if it had all the features of the W900, but it is unfortunately slightly downgraded in a couple of departments. That said, I'm a little worried about purchasing a Samsung due to the reports of awful customer service and the wide range of issues on these TVs. Unfortunately, there are no stores in my area that carry either, so I'll be buying sight unseen. Any comments from Samsung owners that also considered the Sony or any further comparisons/musings/comments from those of you that switched from the Samsung to Sony would be much appreciated......
post #3491 of 3645
OK , I`ll have a go !!

My F8000`s Main Board crapped out after 6 months.

Samsung`s engineers tell me my Pioneer "Elite" DV-79AVi is to old to have a tech come to my home and rewrite the Linux command string to disable the DVI code that the F8000 is seeing from my HDMI hooked up `79 so I get no audio via HDMI from my dvd player.

After the main board was replaced and I had to rebuild my Smart Hub , an app that I paid for was missing from the "My Account" section of "Samsung App`s".

Called Samsung and was switched from one operator to the next , they even said it was up to the developer to get my app back.

I am still waiting for a return call from Samsung ( not holding my breath ) , and I doubt that I will ever get a reply from the developer.

In short , if the F8000 fails out of warranty , it will end up in the scrap bin , in my book , the F8000 is not even worthy of getting an extended warranty.

I will be looking elsewhere for a proper TV , it is a tool , not just pleasure. As a tool , I am writing this very response using the F8000 as a monitor for my Mac Mini.

"Would Sony be better " ? Anything would be better eek.gif

The F8000 could be a great tv , but without the backing of the people that built it , it is just junk.

The F8000 has had way too many issues , just go through the pages , you`ll see.

Sorry for my long rant , but fact is fact.

Best of luck to you , O_____Buying on line is not much different than going to BB , unless you can recreate your living room in the store and what source material will be hooked up , it is a shot in the dark no matter where you buy a TV.

On a personal note , I bought my F8000 from Amazon , and I would buy another TV from them in an instant , they have real customer service and they know how to treat people.

Samsung could use a few lessons from Amazon`s CS.

OK __ later biggrin.gif

Gary 
post #3492 of 3645
Gary if you are using it as a monitor as well, wouldn't it be easier to update to a receiver with hdmi? Utilizing DVI can be a major PITA. For all the sound issues you went through I would have upgraded to a comparable model pioneer model with hdmi(or maybe wait for hdmi 2.0 to come out first...then go tv shopping cool.gif ). Eh, I guess I just enjoy the excuse for an upgrade every few years? lol

You would think Samsung would have been easily able to get that application back to your account but...their support isn't very helpful.
post #3493 of 3645
Quote:
Originally Posted by jedi29 View Post

OK , I`ll have a go !!

My F8000`s Main Board crapped out after 6 months.

Samsung`s engineers tell me my Pioneer "Elite" DV-79AVi is to old to have a tech come to my home and rewrite the Linux command string to disable the DVI code that the F8000 is seeing from my HDMI hooked up `79 so I get no audio via HDMI from my dvd player.

After the main board was replaced and I had to rebuild my Smart Hub , an app that I paid for was missing from the "My Account" section of "Samsung App`s".

Called Samsung and was switched from one operator to the next , they even said it was up to the developer to get my app back.

I am still waiting for a return call from Samsung ( not holding my breath ) , and I doubt that I will ever get a reply from the developer.

In short , if the F8000 fails out of warranty , it will end up in the scrap bin , in my book , the F8000 is not even worthy of getting an extended warranty.

I will be looking elsewhere for a proper TV , it is a tool , not just pleasure. As a tool , I am writing this very response using the F8000 as a monitor for my Mac Mini.

"Would Sony be better " ? Anything would be better eek.gif

The F8000 could be a great tv , but without the backing of the people that built it , it is just junk.

The F8000 has had way too many issues , just go through the pages , you`ll see.

Sorry for my long rant , but fact is fact.

Best of luck to you , O_____Buying on line is not much different than going to BB , unless you can recreate your living room in the store and what source material will be hooked up , it is a shot in the dark no matter where you buy a TV.

On a personal note , I bought my F8000 from Amazon , and I would buy another TV from them in an instant , they have real customer service and they know how to treat people.

Samsung could use a few lessons from Amazon`s CS.

OK __ later biggrin.gif

Gary 

Thank you very much - taking the time to share your opinion and experiences are much appreciated. That is one of my biggest worries with any big ticket item - I just can't tolerate poor customer service. From what I'm hearing Samsung CS leaves a lot to be desired.

Regarding being able to see it in person.............while it's true that settings and placement make a big difference, ideally I'd still like to be able to compare the two for picture quality and especially 3D performance. Also, I like checking out the build quality, seeing what it looks like up close, etc.

I'm leaning toward the Sony and would pull the trigger immediately if a couple features hadn't been downgraded from the previous flagship 900 model.

It's surprising to me that the Samsungs seem to have so many issues given the build quality has been lauded in all the reviews. Perhaps the same care wasn't taken with the internal elements.............

That said, more people DO come online to report problems than to post about how happy they are with a product, so a few more anecdotal reports would be very helpful, especially comparisons from people who were able to check out both in person.

Many thanks, once again..............
post #3494 of 3645
Hi adgrimes ,

I am using HDMI for everything !!

Cable Box / DV-79AVi / PS3 / and Mac Mini , the issue the the F8000 has is that when I turn on my dvd player the F8000 sees it has a DVI connection , then once communication is established it goes back to the HDMI setting.

However by that time the F8000 has locked the audio status as DVI and the video as HDMI 1080i.

In other words if I was to turn on my dvd player and then change input on F8000 to that input and then power off the dvd player and then power back on the status show 720p , then once HDMI is detected it automatically switches to 1080i.

It is very weird , the menu on my `79 will not allow a change of the HDMI audio output as it is greyed out.

To add full to the fire , if I name my Mac Mini "PC/DVI" it will not produce any audio out , I must name it something else , in this case "DMA" works , I have tried renaming my dvd player to but not luck , it still will not produce audio via HDMI.

True , if I changed my amp to a more modern HDMI type , then there maybe a possibility of regaining the audio.

But that means buying something I could use , but do not really want , as I am very happy with my DSP-A1/G.

As I mentioned , I did talk to a Samsung engineer and he confirmed my theory that the F8000 is seeing a DVI connection before the HDMI connection and that is why no audio.
He said " because your dvd player is so old it would not be cost effective to rewrite the op-sys code to disable the DVI command string" however he did confirm " it would be possible to do so".

Just a big can of worms , that is about all I can say about the F8000.

Sure , it has great features and at times can be a very nice tv , but it is not stable , even with the new main board color is not perfect , however it is far better than it was , so clearly it was bad right out of the box. It was just waiting for a terminal failure , and that did happen 2 weeks ago.

Samsung , is just not right , there CS need to be more in sync , when you call all you do is get transferred from one crazy person to the next and rarely get to talk to someone whom can actually help you work the problem.

For example , I bought an app for 2.99 and can no longer download the paid app , I have called about that and was transferred to 3 operators and finally told they could not help and to e-mail the developers.
There response was to " take to another department for evaluation".

I have found the app , once you logon to Samsung`s web site , you must go down to owner benefits in order to see the apps you have purchased. I called Samsung back and told then where it was and there response was to transfer me again and that person could not help either.

So as you can tell , the tv has potential to be very good , but is flawed by poor programing and CS.

Take care smile.gif

Later ,

Gary 
post #3495 of 3645

Yeah I still think Samsung makes some nice TV's reality it's a hit or miss if your going to have issues No Matter who the manufautre is. :) 

post #3496 of 3645
Quote:
Originally Posted by Infiniti-F1 View Post

Yeah I still think Samsung makes some nice TV's reality it's a hit or miss if your going to have issues No Matter who the manufautre is. smile.gif 
Agreed, with relatively new technologies, comes unexpected problems, & you might find issues in anything, no matter what you buy, replace, but if it is a widespread issue, that's something else.
post #3497 of 3645

Yeah I think many times things are not a wide spread issue like folks try to make it out to be. Many times its some kind of other hardware that is hooked up to the TV on most cases PQ will vary from TV Provider due to some TV Providers have better hardware than others. While some push out True HD others are only pushing out 720p and folks might not really notice a difference on things until they upgrade their TV.  So in some cases it's a combination of many things but for the most part I think things can be fixed or addressed..

post #3498 of 3645
I saw the Samsung KN55S9C OLED today.

The curved screen picks up multiple reflections.

This is definitely the controlled light room ideal set.

Contrast, black levels and color were exceptional.

Motion is standard LED-like.

http://www.samsung.com/us/video/tvs/KN55S9CAFXZA
post #3499 of 3645
Quote:
Originally Posted by tonyabcx View Post

Hello, I just got 46 inch F8000, my Sat Box is connected via HDMI, at one time I got a green screen (with audio), this happened once, now I get this weird random quick blackouts (quick blinks) but not too often, (the screen blacks out then comes back again quickly with the info on top stating the resolution - the same info when you change the source yourself)
I tried changing the HDMI cable/ tried different ports, same issue.

anyone knows what is that? , appreciate any help,

is this Samsung's HDMI handshake problem I have been seeing on the web lately

Thanks

Quick Update, so far one blink happens only once, usually right around the first 2 Minutes after I switch on the TV, don't know why this happens??
post #3500 of 3645
Sounds like the Main Board is going.

I had a similar issue and I lost all audio from all HDMI sources and audio and video from my Mac Mini.

Forget about any "handshake" issues thats been gone for a few years now. Your HDMI stuff will work or it won`t.

You have changed cables , so just keep an eye on it. It will help if you have more than one HDMI source , I am using all 4 and still could use an extra !!

Good luck !

Me 
post #3501 of 3645
Quote:
Originally Posted by Infiniti-F1 View Post

Lag Input?? Where are you seeing this on gaming?? 

Ditto...

The Input Lag Database only gave it an "Okay" rating with 45ms input lag. http://www.displaylag.com/display-database/#participants-list

Can anyone advise how accurate this is? I'm stuck between the 75" f7100 and f8000.


Thanks in advance!
post #3502 of 3645

Hi

 

I am pretty noob when comes to Televisions as I have been watching 99% of stuff I like on Laptop, Tablets or mobile phone. But recently got married and now we need a better TV. Off all the models we researched we found Samsung UN60F8000 best fit for our budget and it looks really sleek. Hence even after going through 100+ pages of minor and major issues in this thread, I still went ahead and bought this TV. 

Considering I don't have any experience with big screen setups, I need help in setting up this unit right. I plan to view content from a Roku XS, XBOX One (still in wishlist), PC and USB drive.

I presume to connect them should be straight forward. Gurus out here can you recommend any specific power surge, HDMI cable etc I should use.

Also I'm really excited about 3D and want to view it first once my TV arrives. What else will I need should I buy a 3D Blu Ray Player or I can stream content from Netflix or for that matter any other subscription service? 

Please let me know what should I buy at minimum to enjoy 3D and view content from Roku, PC and USB.

 

Thanks.

post #3503 of 3645
Quote:
Originally Posted by jedi29 View Post

Sounds like the Main Board is going.

I had a similar issue and I lost all audio from all HDMI sources and audio and video from my Mac Mini.

Forget about any "handshake" issues thats been gone for a few years now. Your HDMI stuff will work or it won`t.

You have changed cables , so just keep an eye on it. It will help if you have more than one HDMI source , I am using all 4 and still could use an extra !!

Good luck !

Me 
Thank you for your response, I forgot to mention this blinking happens so far only with my Humax Satellite Box, my PS3 works fine, my Sony DVD Player works fine, moreover, this blinking if it happens, it does it only within the first 2 minutes after I switch on TV whether my Humax was already on, or not.

Handshake came to mind, as when I switch on Humax, I've seen once or twice the Green Screen, which makes me think it is handshake problem from TV Side, as my previous Sony TV had none of these issues with this Humax Box.
post #3504 of 3645
Quote:
Originally Posted by Moggle69 View Post

Are any of you experiencing major screen tearing while playing games in game mode? I just purchased a F8000 65, and during gameplay, the top 25% of the screen separates from the 75% bottom. This happens with the Wii U and PS3 about every 5-10 mins.

So I got new High Speed HDMI with Ethernet cables, trying hooking the PS3 and Wii U directly to the TV, still getting major screen tearing. The tearing only happens in GameMode. If I play with GameMode off, the screen tearing goes away. I also tried playing through every HDMI port in the back of the display with no luck.

I'm worried if I exchange this and the next tv does the same thing, it will be for nothing. I know Snoopy had the same issues I had.... Anyone else? Do I exchange this TV? The screen tearing is a real immersion killer.

Hi, I got the 65" F8000 a few weeks ago and noticed the same problem (playing GTA5). It was driving me nuts and I found this thread... no one's replied to you and Googling this issue, I haven't found a definitive solution to this problem (it only happened playing a video game, not watching a DVD or a Blu-ray, nor did it happen watching broadcast TV).

 

But yesterday I tried the following combination of settings, and I haven't noticed this problem in the last hour of playing:

 

On the PS3: for the RGB range, choose "Full", and for Super-White, choose "On."

 

On the TV, set the HDMI Level to "Normal" (I had it on "Low"). I think this setting was causing the screen tearing. If the screen tearing comes up for me again, I'll reply back.

 

If you managed to fix it somehow, post the fix! We are probably not the only ones with this problem...

post #3505 of 3645
Quote:
Originally Posted by fg919 View Post

Hi, I got the 65" F8000 a few weeks ago and noticed the same problem (playing GTA5). It was driving me nuts and I found this thread... no one's replied to you and Googling this issue, I haven't found a definitive solution to this problem (it only happened playing a video game, not watching a DVD or a Blu-ray, nor did it happen watching broadcast TV).

But yesterday I tried the following combination of settings, and I haven't noticed this problem in the last hour of playing:

On the PS3: for the RGB range, choose "Full", and for Super-White, choose "On."

On the TV, set the HDMI Level to "Normal" (I had it on "Low"). I think this setting was causing the screen tearing. If the screen tearing comes up for me again, I'll reply back.

If you managed to fix it somehow, post the fix! We are probably not the only ones with this problem...

I was getting the screen tearing with every console I hooked up. I tried every settings possible to prevent it, the only setting that worked was playing the game with GAME MODE turned off. (But then I had the latency issues)

After replacing all my HDMI cables etc, I narrowed the problem as a hardware/software problem with the TV itself. I returned the TV for an exchange.... No screen tearing issues after that. Later on, I ended up getting another replacement due to the second TV having Banding Lines so bad, it was unwatchable. The smart tv aspect also wouldn't allow the youtube app to communicate with my ipad.


I am now on my third TV, and it is perfect. Not a single flaw. I also made sure it was a version 2 model.
post #3506 of 3645
Quote:
Originally Posted by Moggle69 View Post



I am now on my third TV, and it is perfect. Not a single flaw. I also made sure it was a version 2 model.

Can you explain "version 2 model" for me? I just ordered the 65F8000 from BestBuy and it gets delivered Friday. Just want to know what this is and what to look for. Have not read through all the threads. Just saw this and was curious.

Thanks
post #3507 of 3645
On the box', there should be a sticker with the Model Number, Barcodes, Serial Number and a Version Number. My first lemon TV sets had Version MD01 on it. My third TV had Version 02 printed on it.

Version 02 would be the second build of the F8000 with a few bugs worked out and maybe upgraded hardware components.
post #3508 of 3645
I have a 8 year old Pioneer Elite 1120HD 50" plasma and I am seriously considering the 65" F8000. Now the Pioneer Elite 1120HD is still regarded as having one of the best pic qualities available. The glare off the set has never really bothered me but surprised to read the glare off the F8000 is pretty bad. Will the glare off the F8000 at least be less than my 8 year old Pioneer Elite and can I expect as good, if not better picture quality from the F8000. Granted, the Pioneer Elite 1120HD is only 720p.
post #3509 of 3645
Quote:
Originally Posted by Moggle69 View Post

On the box', there should be a sticker with the Model Number, Barcodes, Serial Number and a Version Number. My first lemon TV sets had Version MD01 on it. My third TV had Version 02 printed on it.

Version 02 would be the second build of the F8000 with a few bugs worked out and maybe upgraded hardware components.

Thanks, I'll check that out when it gets delivered.
post #3510 of 3645
Quote:
Originally Posted by Moggle69 View Post

On the box', there should be a sticker with the Model Number, Barcodes, Serial Number and a Version Number. My first lemon TV sets had Version MD01 on it. My third TV had Version 02 printed on it.

Version 02 would be the second build of the F8000 with a few bugs worked out and maybe upgraded hardware components.

 

Yeah this is good to know due to if I go with the Samsung over the Sony. But right now seems like the Samsung having allot of screen issues due to I have a friend who had to takes is back several times to Best Buy to get one that worked well. 

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