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Official 2013 Sharp LC-XXLE857 Series Thread - Page 17

post #481 of 834
Hi,

Can any owners tell me if the base is the same brushed metal as the bezel or is it chrome? Hard to find any real world photos of the base.

Thanks
post #482 of 834
Quote:
Originally Posted by pokipaul View Post

Hi,

Can any owners tell me if the base is the same brushed metal as the bezel or is it chrome? Hard to find any real world photos of the base.

Thanks
Here's a photo of the base and the bottom trim. I'd say the are close but not the same color. The two round silver shapes are not a part of the TV.

post #483 of 834
The base is also not aluminium - the top feels like it is plastic!!!
post #484 of 834
Quote:
Originally Posted by powertoburn View Post

The base is also not aluminium - the top feels like it is plastic!!!

Yes, definitely plastic.
post #485 of 834
Quote:
Originally Posted by RobbinMerritt View Post

Here's a photo of the base and the bottom trim. I'd say the are close but not the same color. The two round silver shapes are not a part of the TV.


Quote:
Originally Posted by powertoburn View Post

The base is also not aluminium - the top feels like it is plastic!!!

Quote:
Originally Posted by RobbinMerritt View Post

Yes, definitely plastic.


Thanks! I don't mind the plastic, just hate when companies use glossy chrome on sets.
post #486 of 834
Quote:
Originally Posted by RobbinMerritt View Post

Have you considered upgrading your receiver to a model new enough to have an audio delay option? My concern would be -- What if the replacement set (presumably not a Sharp) does the same thing?

I am not running the audio through a receiver. It is only from the TV at this time. What is interesting is that the audio effect is different at different times on different channels and different delays, so there is no way that a single delay can correct the problem.... I now suspect that the Sharp has a defective design.
post #487 of 834
Quote:
Originally Posted by Cleveland Plasma View Post

You would be surprised how often it is something else in your system causing this issue. It is possible to get another TV ( different model ) and have the same issue. The whole problem with this type of issue, it can be anything from A-Z causing this issue. One must look at everything to see what is causing the issue.

This 'could be anything' provides no solution. Here are the facts: This problem does not exist with any other TV in my house. One of the TVs is a new plasma, another TV is a old rear projection and others are old analog tv's. I have also checked with other neighbors who have the same cable and new digital tv's. They have never had the problem on any channel. Checked with another neighbor who has 4 digital TVs in his house, never seen the problem. It is only with THIS Sharp TV that the problem exist......
post #488 of 834
Quote:
Originally Posted by ILTWTV View Post

I experienced the same thing. However, my AV receiver has an audio delay which I set at 200 ms. Completely eliminated the lip sync problem.

It's possible that the problem is due to my setup. I have a FIOS stb connected to my receiver which then connects to my TV, both with HDMI. I could connect the stb to the TV and then use the audio digital out on the TV to connect to my receiver with an optical cable. I didn't try this since my receiver has the audio delay. BTW my receiver is an 7 year old Denon AVR-2807.

Can anyone explain why we should pay a lot of money for a TV only to have to find work arounds to make it work correctly???? I have talked to Sharp twice now, their answer so far has always been to turn off all of the processing features, starting with the 240 Hz. We all paid of lot of extra money for all the features that they want to turn off just to make the TV work correctly. This does not make sense to me. If the TV needs a audio delay to work correctly, then they should have built this feature into the Television!!!!!
post #489 of 834
Quote:
Originally Posted by wsdriller View Post

Sharp 857 or Samsung es9000 same price.

The Samsung is more expensive for a smaller size screen, but apparently it does not have a audio sync problem!!!!!
post #490 of 834
Quote:
Originally Posted by SpaceEngr View Post

Can anyone explain why we should pay a lot of money for a TV only to have to find work arounds to make it work correctly???? I have talked to Sharp twice now, their answer so far has always been to turn off all of the processing features, starting with the 240 Hz. We all paid of lot of extra money for all the features that they want to turn off just to make the TV work correctly. This does not make sense to me. If the TV needs a audio delay to work correctly, then they should have built this feature into the Television!!!!!

If you still have a return option, sounds like you should use it. There is no reason to keep a set you are not happy with.

Out of curiosity, have you tried calling Sharp?
post #491 of 834
Out of curiosity, have you tried calling Sharp?[/quote]

Yes. I have spoken with them once and they opened a reference number. Will be calling them a second time to advise of the continued problem and dissatisfaction.......
post #492 of 834
Quote:
Originally Posted by SpaceEngr View Post

This 'could be anything' provides no solution. Here are the facts: This problem does not exist with any other TV in my house. One of the TVs is a new plasma, another TV is a old rear projection and others are old analog tv's. I have also checked with other neighbors who have the same cable and new digital tv's. They have never had the problem on any channel. Checked with another neighbor who has 4 digital TVs in his house, never seen the problem. It is only with THIS Sharp TV that the problem exist......
When I posted, I said this out of education, not stating I have a "true" solution for you. I would have to be there to offer assistance. Just a note:it is good feedback that your neighbors have good cable, however you may not, for example your cable wire could be bad going to said TV. ( So many variables )

---Does this only happen on cable or is your problem with other feeds as well, like blu ray, gaming systems, ect ect.
---Have you tried a different tv in that exact same place, with the exact same hookups ?
post #493 of 834
Quote:
Originally Posted by SpaceEngr View Post

Can anyone explain why we should pay a lot of money for a TV only to have to find work arounds to make it work correctly???? I have talked to Sharp twice now, their answer so far has always been to turn off all of the processing features, starting with the 240 Hz. We all paid of lot of extra money for all the features that they want to turn off just to make the TV work correctly. This does not make sense to me. If the TV needs a audio delay to work correctly, then they should have built this feature into the Television!!!!!
You can't shut 240hz off that's the refresh rate of the panel. You can shut the artificial motion control off. And the receiver being set to 200ms audio delay is not a work around pretty much all large TV's. especially LEDs/LCDs need the audio lio sync delay turned up when connected to a receiver. It should work properly when connected directly to the set though. Just exchange the set. What's the big deal.
post #494 of 834
My screen dims and turns bright on and off. Is that normal? How can I get Netfix audio to come from A/R and not the tv. Thanks.
post #495 of 834
Quote:
Originally Posted by solitude View Post

My screen dims and turns bright on and off. Is that normal? How can I get Netfix audio to come from A/R and not the tv. Thanks.

Even with OPC off, the set will dim when an all black screen is displayed. And it will get very bright when switching inputs then dim to the setting you have selected for the backlight. This is normal.
post #496 of 834
Quote:
Originally Posted by RobbinMerritt View Post

Even with OPC off, the set will dim when an all black screen is displayed. And it will get very bright when switching inputs then dim to the setting you have selected for the backlight. This is normal.
What is OPC?
post #497 of 834
Quote:
Originally Posted by solitude View Post

What is OPC?

OPC is optical picture control - it adjusts the picture automatically based on the ambient light in the room via a sensor in the front panel of your set.
post #498 of 834
Thank you. Anyone know how do I get my Netflex on the tv back to the AV receiver for surround sound?
post #499 of 834
Quote:
Originally Posted by solitude View Post

Thank you. Anyone know how do I get my Netflex on the tv back to the AV receiver for surround sound?

You can use the AUDIO RETURN CHANNEL on HDMI 1.

I have my Pioneer Receiver connected to HDMI 1

I enabled Aquos link on the tv and turned on HDMI control on my receiver
post #500 of 834
A repair man dispatched by Sharp came to take a look at my cloudy issue. He gave my tv screen a massage and the clouds are all gone!!! I also have the backlight at -10 so I am sure this helps. He said if I still have continued issues then he would order a new panel for me.
post #501 of 834
Thanks. Will give it a try.
post #502 of 834
Quote:
Originally Posted by powertoburn View Post

A repair man dispatched by Sharp came to take a look at my cloudy issue. He gave my tv screen a massage and the clouds are all gone!!! I also have the backlight at -10 so I am sure this helps. He said if I still have continued issues then he would order a new panel for me.

Good to hear. Did he use he hands or use something else like a paint roller to massage it out?
post #503 of 834
Powertoburn, interesting post. I sadly said goodbye to my 80" 857. I tried three of them from BB. After 10 viewing hours or so on each, the cloud issue would present itself(assuming it was not there from the get-go).

Also, each set exhibited the "stutter" issue as I call it. Whether it was blu-ray, tivo, gaming, did not matter. Every now and then when figures moved on the screen, it would be almost like a mild strobe effect....almost like the refresh rate in that part of the screen slowed down drastically. And this would not be fast moving figures...someone tilting their head or walking across the screen could trigger it. I tried every motion setting available and it exhibited this behavior with all of them..

The only way I could mask the cloud issue was as others have said, turn the backlight way down, but that setting did not work for me with changing ambient light settings.

Finally, the 4 wide vertical bars were on all 3 sets as well. I don't think they were visible when content was playing, but it just bothered me. It's a shame because I really wanted a giant screen to replace my venerable Mits 73" DLP.

So, I went with a Panasonic 65PZT60 65" plasma....

Trust me, I know that with every technology there are tradeoffs....none are perfect....you have to pick one that has idiosyncrasies you can live with....

I like my inky blacks and really need great viewing from various angles, so I reluctantly dropped down in screen size and went with a different technology-(although the 857 was not bad at all with slight off-angle viewing)

Good luck to all you 857 owners out there....it's a line of TV's that holds great promise if you can find the right example..
post #504 of 834
I have heard about this on Sharp's older models. What can you say, a good massage will put a smile on most people's face's.
post #505 of 834
Quote:
Originally Posted by beetlejuice247 View Post

Good to hear. Did he use he hands or use something else like a paint roller to massage it out?

He used his hands.

I had told him if I had to exchange the set I was thinking about going larger. He suggested moving the couch closer to the tv. That did it!!! Now it feels like I am at the cinema!! Since, my tv is less then 45 days old I am still within my exchange period at Best Buy.
post #506 of 834
hi,

I got invite from Sharp for extended warranty for 80" 857
Is $289.99 good price for 3 Year Extended Service Plan?

Does it mean I'll get 3 plus years on top of current 1 year so total will be 4?

Can Costco Square Trade be used as it costs almost 3 times less?
I got 80" from Best Buy, not from costco.

Sharp quote is based on Retail Price $6,499.99 and isn't on what I paid.

thanks.
post #507 of 834
Quote:
Originally Posted by mikek753 View Post

hi,

I got invite from Sharp for extended warranty for 80" 857
Is $289.99 good price for 3 Year Extended Service Plan?

Does it mean I'll get 3 plus years on top of current 1 year so total will be 4?

Can Costco Square Trade be used as it costs almost 3 times less?
I got 80" from Best Buy, not from costco.

Sharp quote is based on Retail Price $6,499.99 and isn't on what I paid.

thanks.

I paid $150 for Sharp extended warranty on my 60" purchased at $1,999. I also purchased the warranty within 45 days of owning the set which gave me a discount.

You will get 3 additional years of warranty after your 1 year warranty so you will have a total of 4 years coverage on the tv.

So far my experience with Sharp warranty service has been a positive experience.

I feel that Sharp's prices are pretty reasonable compared to the Best Buy extended warranty.
post #508 of 834
Quote:
Originally Posted by mikek753 View Post

hi,

I got invite from Sharp for extended warranty for 80" 857
Is $289.99 good price for 3 Year Extended Service Plan?

Does it mean I'll get 3 plus years on top of current 1 year so total will be 4?

Can Costco Square Trade be used as it costs almost 3 times less?
I got 80" from Best Buy, not from costco.

Sharp quote is based on Retail Price $6,499.99 and isn't on what I paid.

thanks.

$289 is overpriced in my opinion. Get the Square Trade from Costco. You don't have to be a member to buy it and you don't have to buy the tv through them. It starts after the manufacturer warranty ends where as buying it direct from Square Trade will not only cost more (even if you find 30% off codes), but it starts right away. Just read the coverage terms so you understand how it works if something should need to be fixed with it. You also have 60 days from the time you purchased the tv to get the warranty through Costco. Directly through Square Trade only gives you 30 days.
post #509 of 834
Double post. Sorry, pc messed up.
post #510 of 834
Quote:
Originally Posted by beetlejuice247 View Post

$289 is overpriced in my opinion. Get the Square Trade from Costco.

I have my 857 warranty directly from Sharp. Keep in mind it's for 4 years total, in home, no deductibles and it includes a replacement unit if they can't fix it (up to the purchase price). The technicians are likely Sharp-certified, whereas Square Trades' are generalists.

Personally, I had a bad experience with Square Trade where my claim was denied for "extreme pickiness" (it was not a TV).

I believe Sharp will honor it with few if any questions, whereas Square Trade may include "conditions".

Be careful and read the fine line.
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