Onkyo TX-SR707 No Sound - Add me to the list

Bought my 707 2.5 years ago, and have absolutely loved it! Two weeks ago, turned it on, and no sound. Realized after turning it off and back on again several times brought the sound back. In the past two weeks, the sound has never worked the first time, I leave the receiver on for 5 minutes, turn it off and back on, and the sound appears. Contacted Onkyo via e-mail about 10 days ago and never received a response. Called today and was told to e-mail parts with the issue I was having. He said he'd give me a one time authorized repair. So e-mailed them my info tonight, we'll see what happens. I also notice the Onkyo forums are no longer allowing people to register, so I can't get on there and discuss my problem. Nice! After everything I've read, I fully expect to have to buy a new receiver. I'll keep in touch about how this whole process goes....

Sorry, meant to post this on the TX-SR707 thread, but accidentally started a new one and cannot for the life of me see how to delete this. Sorry!
Edited by Ace2377 - 1/7/13 at 4:46pm

I think the fact that it's a well known problem is a problem in itself. Can I ask how long it has been since you had your unit repaired? I've read numerous stories about having the HDMI board replaced only to have the problem reoccur around 6-9 months later. I did check out that link you posted. I tried to register on Onkyo's forums so I could take part in that discussion, but Onkyo is not allowing any new people to register. Hmm.... But as you referred to, I do know people who own older Onkyo's who swear by them, and have lasted several years. Looks like the 707's were just duds!

Replacing the HDMI board again is 100% out of the question. I only paid $480 for my 707 brand new 3 years ago from Amazon, so please, do not put another single penny into this known faulty unit. There have been far too many people who have had theirs replaced only to have issue reoccur about 6-9 months later. Many of them are on a third time, so you'd be MUCH better off using that $350 towards a new unit. A friend of mine owns a local audio/video company specializing in higher end stuff, I was talking to him Monday about my problem, and asked him about buying an Integra receiver from him (made by Onkyo, but their "Cadillac" line). He is an authorized Integra dealer. He said he's having the same problem, many of his Integra customers have been reporting problems with their units...turns out to be HDMI boards in those as well. I understand any company can have a faulty unit here and there, but this is becoming a common characteristic of Onkyo receivers built in the past few years. For that reason I am avoiding Onkyo altogether, just not worth the hassle and headache. He recommended a Denon 2313, which Newegg typically has for around $550. I was also checking out a Pioneer SC-1222. Turns out last night I found out a Costco near me has the Pioneer SC-1522 ($1,027 on Amazon) for $599! Absolutely could not pass that up! Went there straight from work yesterday and scooped one up. I just like my money and the reliability of my sounds too much to go with Onkyo again after all of this, and that would be my suggestion to you as well, use that money towards a different brand.

Yeah, it's too bad they've put us through this. And unfortunately you can't get your $80 back, but that is a sunk cost that has been spent no matter how you proceed, so try not to feel too bad about it. No use throwing good money after bad, that's why I decided not even to have my 707 fixed for free when Onkyo told me they'd give me the one time warranty repair. I have two Costco's near me as well, I'm not a member but had my boss who is hook me up. One store had no receivers at all, the other luckily had about 10 of these in stock. From what I understand they are selling out pretty quickly. http://www.avsforum.com/t/1464675/pioneer-sc1522-at-costco

I'm not trying to talk you into this particular model, as I have not even taken mine out of the box yet, let alone listened to it. But you'd be hard pressed to find this much receiver for such little cost if you can get your hands on one for $599. I've been researching for a few weeks and thought I was going to go with a Denon, but once I saw I had a chance for this at $599, just couldn't pass it up.

Here is the official thread for the 1522 as well:
http://www.avsforum.com/t/1465612/official-pioneer-sc-1522-9-2-network-ready-av-receiver-owners-thread

Cool man, glad to hear it! Hope you like it, you'll have to let me know what you think of it once you get it up and running. I'm going out of state for a few days, so I'm not sure if I'll have mine going before I leave or not.