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Netflix adds 3D and Super HD - Page 21

post #601 of 1196
FWIW (only looked through the last 6 days of posts on this page, so this may not be new, but for the first time on my Netflix app on my PS3 I'm seeing SuperHD choices for certain movies and I get Netflix's BS "We're having trouble playing this title right now. Please try again or select a different title" message for each of them and so far I don't see an HD or regular version of these titles. Since my ISP doesn't support SuperHD I can't watch these movies at all now? They can't be honest and indicate that they can't deliver my subscription through my current ISP? Gotta love corporate thinking...
post #602 of 1196

The SuperHD logo appears ONLY if your ISP is supporting to Open Connect. There have been reports of service disruptions today, oerhaps that is why you're having connection problems.

post #603 of 1196
Quote:
Originally Posted by Westly-C View Post

The SuperHD logo appears ONLY if your ISP is supporting to Open Connect. There have been reports of service disruptions today, oerhaps that is why you're having connection problems.

My device is ps3, isp is comcast....am on hold with netlix support who even think comcast supports altho just did test on netflix site and that said my isp does not support still.....
post #604 of 1196
After a long time on hold the rep came back and said they're adjusting something so I can get hd (I had tried 6 titles, one of which was a resume playing, all got that BS pop up box). He was talking about not needing up to 12mbs, as apparently needed for superhd but somehow they're getting around that on their end (?) so I can get HD (maybe I'll get my former level of HD back now?) which doesn't make a lot of sense to me since I normally get 18 and had already told him so; maybe that's to do with some throttle at their end. Says takes 15 or so minutes to setup....I'll report back.
post #605 of 1196
So the SuperHD tag is now gone from the first movie I saw it on and couldn't watch before, now it says HD only and I can watch....interesting.

PS Using the PS3's display feature, says I'm getting 480 SD


PPS Tried another show, which I last watched with decent HD picture, now it's 240 SD and looks horrible (says it should be available in HD/5.1)
Edited by lovinthehd - 2/23/13 at 9:42pm
post #606 of 1196
Quote:
Originally Posted by lovinthehd View Post

FWIW (only looked through the last 6 days of posts on this page, so this may not be new, but for the first time on my Netflix app on my PS3 I'm seeing SuperHD choices for certain movies and I get Netflix's BS "We're having trouble playing this title right now. Please try again or select a different title" message for each of them and so far I don't see an HD or regular version of these titles. Since my ISP doesn't support SuperHD I can't watch these movies at all now? They can't be honest and indicate that they can't deliver my subscription through my current ISP? Gotta love corporate thinking...
Your ISP is Comcast and you're seeing the SuperHD logo on certain selections? What titles are you seeing this on? As far as I know, Comcast has yet to go with the Open Connect(SuperHD) program. Are you using a DNS provider other than the default one Comcast provides?

Just read your last post, so the SuperHD is gone now? Odd, I wonder if Comcast has finally joined the parade and are implementing it this weekend, it would certainly be nice if they did.
post #607 of 1196
So I called back again and now I get the info that they changed my account so my PS3 wouldn't try for the best signal. They're telling me my internet connection isn't sufficient. It's been sufficient for everything, I can get Vudu highest quality on the same unit but it's my internet connection now. They told me things I've read here about measurements people have been making, and what I got tonight, that's when I got the response of "if you believe everything on the internet" . Perhaps tonight I'm getting internet fluctuation, why I don't know. I will try and hardwire my ps3 instead of wireless, but what a pain since I've not had a wireless issue in ages (since upgrading my internet connection...maybe Comast is now punishing me for using Netflix). I don't know but I'm sure there are better solutions both Comcast and Netflix can come up with.


ps after trying a few things without going hardwire, including Vudu at HDX level with full signal indication, and testing in the 9-10mps range for my wireless ps3 connection, I went wired. Testing 20mbs plus now. Now I'm getting slow upgrade on Netflix from 480 to 720 to 1080 on pic, and in one case no upgrade from stereo to 5.1 (even tho pic at 1080), altho on another I did get 5.1. An improvement, but still bs
Edited by lovinthehd - 2/23/13 at 10:44pm
post #608 of 1196
Now and then advertisement of 5.1 sound is fake, as in the case of The Fifth Element (which seems to have been recently removed from the US region).
post #609 of 1196
Quote:
Originally Posted by michaeltscott View Post

Now and then advertisement of 5.1 sound is fake, as in the case of The Fifth Element (which seems to have been recently removed from the US region).

In this case I have gotten 5.1 (DD+) for the same program before.
post #610 of 1196
Quote:
Originally Posted by lovinthehd View Post

In this case I have gotten 5.1 (DD+) for the same program before.

What was it? I'll check to see whether I get DD+ 5.1 sound for it.
post #611 of 1196
Quote:
Originally Posted by michaeltscott View Post

Quote:
Originally Posted by lovinthehd View Post

In this case I have gotten 5.1 (DD+) for the same program before.

What was it? I'll check to see whether I get DD+ 5.1 sound for it.

It was Sherlock (the UK series with Cumberbatch)....and just tried again now and while it started off with 1080HD still stereo (at least am fairly certain had 5.1 on this before).
post #612 of 1196
Quote:
Originally Posted by lovinthehd View Post

So I called back again and now I get the info that they changed my account so my PS3 wouldn't try for the best signal. They're telling me my internet connection isn't sufficient. It's been sufficient for everything, I can get Vudu highest quality on the same unit but it's my internet connection now. They told me things I've read here about measurements people have been making, and what I got tonight, that's when I got the response of "if you believe everything on the internet" . Perhaps tonight I'm getting internet fluctuation, why I don't know. I will try and hardwire my ps3 instead of wireless, but what a pain since I've not had a wireless issue in ages (since upgrading my internet connection...maybe Comast is now punishing me for using Netflix). I don't know but I'm sure there are better solutions both Comcast and Netflix can come up with.


ps after trying a few things without going hardwire, including Vudu at HDX level with full signal indication, and testing in the 9-10mps range for my wireless ps3 connection, I went wired. Testing 20mbs plus now. Now I'm getting slow upgrade on Netflix from 480 to 720 to 1080 on pic, and in one case no upgrade from stereo to 5.1 (even tho pic at 1080), altho on another I did get 5.1. An improvement, but still bs
It is standard practice for Netflix to blame your internet connection. If you call your ISP they will blame Netflix. Very much like President Obama and Congress. Its just the easiest thing to do.
Edited by Bond 007 - 2/24/13 at 12:34am
post #613 of 1196
Quote:
Originally Posted by lovinthehd View Post

It was Sherlock (the UK series with Cumberbatch)....and just tried again now and while it started off with 1080HD still stereo (at least am fairly certain had 5.1 on this before).

In the interface on the PS3 (and many other platforms), if any episodes of a series have 5.1 sound it will mark the series as having 5.1 sound; the same is true of HD. It will let you choose 5.1 sound for any of the episodes whether they have it or not and there's no way to tell before playing them whether they have it. In the case of Sherlock Holmes only two of the six episodes have 5.1 sound, being Season 2 episodes 1 and 2; strangely Season 2 episode 3 does not.
post #614 of 1196
Quote:
Originally Posted by michaeltscott View Post

Quote:
Originally Posted by lovinthehd View Post

It was Sherlock (the UK series with Cumberbatch)....and just tried again now and while it started off with 1080HD still stereo (at least am fairly certain had 5.1 on this before).

In the interface on the PS3 (and many other platforms), if any episodes of a series have 5.1 sound it will mark the series as having 5.1 sound; the same is true of HD. It will let you choose 5.1 sound for any of the episodes whether they have it or not and there's no way to tell before playing them whether they have it. In the case of Sherlock Holmes only two of the six episodes have 5.1 sound, being Season 2 episodes 1 and 2; strangely Season 2 episode 3 does not.

Yes, had just watched 1&2, this was 3 I tried tonight...
post #615 of 1196
Quote:
Originally Posted by michaeltscott View Post

No, I don't currently have a 3D television (though I'll probably replace my old 47" Mitsubishi LCD panel with something bigger in the next few months), so my interest is academic smile.gif. If I did I'd check out the average bit rate of it; if it were 10 or 12 Mbps it would jibe with Netflix's stated requirements.
Perhaps the reason that you're getting 720p is PS3 limitations? I guess we won't know until platforms other than the PS3 and some LG TVs get 3D Netflix support. We know that they produce a number of different sets of video encodes, each in some way specific to one or more platforms; maybe the 3D that you get on the PS3 is tailored to its capabilities.

I've tweeted Netflixhelps again to see whether they can provide more information.

Yes it is a PS3 limitation. Just like the PS3 is still limited to only being able to output DD from a 3D BD. They have not released an update yet that enables it to output 1080P 3D and Dolby True HD from a 3D BD. They did have an update that allows it to output DTS-HD MA with the 1080P 3D from a 3D BD.(prior to that it would only output DTS)

So for some reason it is also limited to 720P 3D output from the streaming apps. Maybe it will change, maybe not. But I'm still waiting for them to fix the audio output from the Amazon and Vudu apps on the PS3 which have been borked for a long time. And still shows no sign of being fixed.
post #616 of 1196
Quote:
Originally Posted by Bond 007 View Post

It is standard practice for Netflix to blame your internet connection. If you call your ISP they will blame Netflix. Very much like President Obama and Congress. Its just the easiest thing to do.


Every time I have had a problem with Netflix, (which seems to have improved their streaming in terms of consistency), I have done speed tests off my router and it's rarely been an issue with the ISP.



Ian
post #617 of 1196
Quote:
Originally Posted by Bond 007 View Post

Quote:
Originally Posted by lovinthehd View Post

So I called back again and now I get the info that they changed my account so my PS3 wouldn't try for the best signal. They're telling me my internet connection isn't sufficient. It's been sufficient for everything, I can get Vudu highest quality on the same unit but it's my internet connection now. They told me things I've read here about measurements people have been making, and what I got tonight, that's when I got the response of "if you believe everything on the internet" . Perhaps tonight I'm getting internet fluctuation, why I don't know. I will try and hardwire my ps3 instead of wireless, but what a pain since I've not had a wireless issue in ages (since upgrading my internet connection...maybe Comast is now punishing me for using Netflix). I don't know but I'm sure there are better solutions both Comcast and Netflix can come up with.


ps after trying a few things without going hardwire, including Vudu at HDX level with full signal indication, and testing in the 9-10mps range for my wireless ps3 connection, I went wired. Testing 20mbs plus now. Now I'm getting slow upgrade on Netflix from 480 to 720 to 1080 on pic, and in one case no upgrade from stereo to 5.1 (even tho pic at 1080), altho on another I did get 5.1. An improvement, but still bs
It is standard practice for Netflix to blame your internet connection. If you call your ISP they will blame Netflix. Very much like President Obama and Congress. Its just the easiest thing to do.

ISP throttling is a real issue that's difficult for outsiders to pin down though. ISPs interfering with independent businesses in which the ISP also participates in, to create the impression that the independent isn't reliable while the ISP owned service is, cuts to the heart of the conflicts between NF and the major service providers. What if Netflix does check their network, and finds all data is leaving their system without issue. What else are they supposed to say? And if they see there is an issue within their network, why would they falsely accuse your ISP? A simple, ''we see there's a problem with the data reaching your provider's network, we're working to correct it'' would suffice, wouldn't it?

post #618 of 1196
Quote:
Originally Posted by aaronwt View Post

Quote:
Originally Posted by michaeltscott View Post

No, I don't currently have a 3D television (though I'll probably replace my old 47" Mitsubishi LCD panel with something bigger in the next few months), so my interest is academic smile.gif. If I did I'd check out the average bit rate of it; if it were 10 or 12 Mbps it would jibe with Netflix's stated requirements.
Perhaps the reason that you're getting 720p is PS3 limitations? I guess we won't know until platforms other than the PS3 and some LG TVs get 3D Netflix support. We know that they produce a number of different sets of video encodes, each in some way specific to one or more platforms; maybe the 3D that you get on the PS3 is tailored to its capabilities.

I've tweeted Netflixhelps again to see whether they can provide more information.

Yes it is a PS3 limitation. Just like the PS3 is still limited to only being able to output DD from a 3D BD. They have not released an update yet that enables it to output 1080P 3D and Dolby True HD from a 3D BD. They did have an update that allows it to output DTS-HD MA with the 1080P 3D from a 3D BD.(prior to that it would only output DTS)

So for some reason it is also limited to 720P 3D output from the streaming apps. Maybe it will change, maybe not. But I'm still waiting for them to fix the audio output from the Amazon and Vudu apps on the PS3 which have been borked for a long time. And still shows no sign of being fixed.

Thanks for that, I hadn't realized I wasn't getting both 3d 1080p and 7.1 Dolby TrueHD (I think I only have one such disc anyways) on my ps3....and popping it in sure enough despite the 7.1 selection it outputs 5.1DD. Sony just can't get this done? Who do they blame it on ? smile.gif
post #619 of 1196
Quote:
Originally Posted by michaeltscott View Post

Perhaps the reason that you're getting 720p is PS3 limitations? I guess we won't know until platforms other than the PS3 and some LG TVs get 3D Netflix support. We know that they produce a number of different sets of video encodes, each in some way specific to one or more platforms; maybe the 3D that you get on the PS3 is tailored to its capabilities.

I've tweeted Netflixhelps again to see whether they can provide more information.

I sent:
Quote:
That 3D gets up to 1080p is certain? How about for the PS3? Can you say what 3D format the players output?

...to which they responded:
Quote:
Great question! To get to 1080p 3D in your PS3, you need to consistently be hitting 12mb/s on your Internet connection. *FM

There's no arguing with that, whether you think that they're wrong or not, since there's no way to prove that you're getting connections to their servers which will get up to 12 Mbps--it's the old "it's your network service" reply. Whatever rolleyes.gif.
post #620 of 1196
Quote:
Originally Posted by michaeltscott View Post

There's no arguing with that, whether you think that they're wrong or not, since there's no way to prove that you're getting connections to their servers which will get up to 12 Mbps--it's the old "it's your network service" reply. Whatever rolleyes.gif.


It would be nice if they offered a speed test on their site similar to Vudu's. At least at any given time you would know what to expect.


Ian
post #621 of 1196
aaronwt--if you rent 3D VUDU on the PS3 (like the free Tangled 3D demos) does it not offer HDX quality? If you ask for that, what happens?
post #622 of 1196
Quote:
Originally Posted by michaeltscott View Post

aaronwt--if you rent 3D VUDU on the PS3 (like the free Tangled 3D demos) does it not offer HDX quality? If you ask for that, what happens?

Yes it offers HDX 1080P, but from the PS3 I only get 720P 3D. From my BDT220 I will get 1080P 3D and three bar HDX. I think the SOny even shows three bar HDX but it's still only 720P. I'll need to double check about 3 bar HDX on the PS3. I'll check right now.


EDIT: Darn VUDU and their 5 device limit. I wish it was higher. I need to keep playing musical media players. Anyway, there was an update to the VUDU app. But I tried a 3D title again(first two minutes are free). I got 3 bar HDX and the PS3 was still outputting "720P 3D HD" as reported by my Mitsubishi TV. The TV reports "1080P 3D side by side" from my Panny BDT220. So I guess the PS3 is taking the side by side 1080P 3D and converting it to full 3D at 720P? Is that what is happening?I don't really know. I can only report what the TV shows it's getting.
Edited by aaronwt - 2/24/13 at 6:00pm
post #623 of 1196
Will it let you download a 3D rental? If you "rent" a free 3D rental (like the Tangled 3D demos 1 and 2) can you download them in both HDX and HD? If so, can you compare the file sizes (I imagine that you might have to download it in HD, note the size, delete it and then download it again in HDX)? Sad that you can't run them through MediaInfo.

That OpenCable spec that I cited above says that SbS can only be used for 1080i; maybe that's just for broadcast. Confusing.
post #624 of 1196
Quote:
Originally Posted by michaeltscott View Post

Will it let you download a 3D rental? If you "rent" a free 3D rental (like the Tangled 3D demos 1 and 2) can you download them in both HDX and HD? If so, can you compare the file sizes (I imagine that you might have to download it in HD, note the size, delete it and then download it again in HDX)? Sad that you can't run them through MediaInfo.

That OpenCable spec that I cited above says that SbS can only be used for 1080i; maybe that's just for broadcast. Confusing.

I'll give it a try

EDIT: I was able to download both Tangled Demos in HDX, but I guess I need to wait 24 hours before I can try to download in HD. Since it only gives me the option to play HDX or download HDX since that is what I rented. And it says the rental won't expire for 24 hours.
The Demo 1 is 72.1 MB and the Demo 2 is 43.2MB.

I can drop down to HD but only when I was streaming it. After I had deleted the downloads.
Edited by aaronwt - 2/24/13 at 7:59pm
post #625 of 1196
I have Fios in socal 50 down/35 up the unblock service works well for me. On the PSP fat, it takes a couple of seconds to ramp up to super HD 1080p. On my HTPC I built (AMD 6100 and a Nvidia 550ti card with the latest drivers,314.7 I saw a immediate difference in quality. Also for the first time, I got Dolby digital plus out of my card. Quite pleased for now.
post #626 of 1196
Quote:
Originally Posted by aaronwt View Post

I was able to download both Tangled Demos in HDX, but I guess I need to wait 24 hours before I can try to download in HD. Since it only gives me the option to play HDX or download HDX since that is what I rented. And it says the rental won't expire for 24 hours.
The Demo 1 is 72.1 MB and the Demo 2 is 43.2MB.

I can drop down to HD but only when I was streaming it. After I had deleted the downloads.

Was it possible to play the download? If so, what resolution was output?

BTW, when you play 3D Netflix titles on the PS3, what does it say in the stream info overlay? "720 HD 3D" or something like that?
post #627 of 1196
Thread Starter 
i dusted off the boxee tv and tried super hd with unblock us and i can say that i can constantly get super hd, it never fails. i still cant get it on the apple tv 3 and barely on the roku.
post #628 of 1196
That is good to know about boxee. By the way is it boxee tv or boxee box? Netflix has them as two separate units and I thought boxee tv is a europian version of boxee box.
post #629 of 1196
Thread Starter 
Quote:
Originally Posted by Vishwa Somayaji View Post

That is good to know about boxee. By the way is it boxee tv or boxee box? Netflix has them as two separate units and I thought boxee tv is a europian version of boxee box.

This is the boxee TV. I was going to try the boxee box but netflix just went down: http://downrightnow.com/netflix

Isn't the boxee box 720p anyway? Wouldn't SuperHD not work anyway?
post #630 of 1196
Quote:
Originally Posted by Aero 1 View Post

i dusted off the boxee tv and tried super hd with unblock us and i can say that i can constantly get super hd, it never fails. i still cant get it on the apple tv 3 and barely on the roku.

You tried killing and restarting it several times? If so, Boxee joins TiVo Premiere and the Win8 Netflix app as always-connect-to-Open-Connect-using-Unblock-US devices.

Actually, I just saw my first problem with TiVo Premiere using Unblock-US with region set to Canada. It loaded the cover thumbs but couldn't load title description for anything. I've also seen some stranger behavior with other devices, such of them repeatedly failing to start the Netflix player. The Win8 app is working fine.

EDIT: downrightnow.com indicates that Netflix may currently be having problems which could be what's screwing my players up in unusual ways.
Edited by michaeltscott - 2/25/13 at 4:31pm
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