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Vizio E601-A3 How long have you had this unit? - Page 3

post #61 of 179
1/19/13 at 11:29am
Thread Starter 
Quote:
Originally Posted by anthonymoody View Post

I have the 70" so don't want to pollute your numbers but fwiw my sn is 45, purchased from Amazon on Black Friday, delivered a week later, fine since then knock on wood.

That is a completely different model and will not fit in this tracking thread.
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post #62 of 179
1/19/13 at 11:34am
Thread Starter 
Quote:
Originally Posted by bdarc23 View Post

1) Purchased November 5
2) BJs wholesale (like COSTCO)
3) 1st Vizio
4) Firmware would never update and stayed on 1.0.1 even though Vizio showed updates to my TV. On Jan 7 (after repair) the screen went black.
5) Repair replaced main board for firmware issue but it shipped with 1.1.4 so i never confirmed if fixed. Replacement for black screen issue.
6) Replaced by Vizio 1/17
7) Original SN was 38. Replacement SN is 01. This looks like the 1st 01 on the thread but it is correct.
8) We watch around 6 hrs per day.

Thanks for the info.....the FW when you get the TV should be 1.1.3 then usually within 24-48hrs it will update to 1.1.4......it looks like you started with 1.1.4 which FW's are usually all inclusive of the previous versions. When you had your motherboard replaced then it gave you a 01 number. Which is NOT a true production serial. Please keep us up to date on your experience.
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post #63 of 179
1/19/13 at 11:40am
Thread Starter 
Quote:
Originally Posted by Mike inOregon View Post

Hi,

I'm a new member. I was Googling for problems with Visio E601i-A3 and landed here. I'd like to respond to this thread as I've had two of these TV's die the black screen way. I just had the second die the same way—no picture just sound.

1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?
8) Average hours used per day?


1) First one-six weeks Oct 17-Nov 25, second one-six weeks Nov 25 Jan 17.
2) Costco—both units
3) First and second were both E601i-A3.
4) First one was fine for six weeks. Then the picture went black, but sound worked. I called Visio, and we tried a reset—no luck. I returned it to Costco, got another one. Second one same as the first, six weeks great then picture went black. Returning it today.
5) replaced both
6) Bought a second, but now I'm looking elsewhere.
7) first one I don’t know, but second one is 46.
8) 9-10 hrs a day, 7 days a week.

Welcome.....thanks for sharing. This is going to be an eye opener because my TV is 46. There has never been reported a BSOD on the 46 serial number. There were 8 serial numbers reported to be 46 in my analysis. So it will be interesting to watch what happens in 6 weeks with these 46 serial numbers. It is nice to know that Costco has a 90 day return policy so those people at protected. Make sure you get the HIGHEST serial number from Costco that you can. You should be able to quickly look on the side of the box since they are all lined up. I wish you knew the first serial.
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post #64 of 179
1/19/13 at 11:43am
Thread Starter 
ALERT

Anyone that reported to have serial number 46 please make a note when your 6 weeks are up since you first turned on the TV. The most reported working serial number 46 has a BSOD from Costco as reported above. I am curious to see what will happen.

My 6 weeks will be up Feb 18th.


Edited by montecore - 1/19/13 at 2:40pm
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post #65 of 179
1/19/13 at 3:20pm
Quote:
Originally Posted by montecore View Post

Thanks for the info.....the FW when you get the TV should be 1.1.3 then usually within 24-48hrs it will update to 1.1.4......it looks like you started with 1.1.4 which FW's are usually all inclusive of the previous versions. When you had your motherboard replaced then it gave you a 01 number. Which is NOT a true production serial. Please keep us up to date on your experience.
just to clarify-the motherboard was replaced on the original tv but that tv went black. The entire tv was replaced and the SN on the new one is 01.
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post #66 of 179
1/19/13 at 3:24pm
Als
Quote:
Originally Posted by bdarc23 View Post

just to clarify-the motherboard was replaced on the original tv but that tv went black. The entire tv was replaced and the SN on the new one is 01.
Also- my firmware was 1.0.1 on the original tv until the repair replaced the motherboard which was 1.1.4. I know because I checked it everyday and also had to send Vizio support a picture.
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post #67 of 179
1/19/13 at 6:43pm
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

1) 1 day
2) Costco
3) yes
4) NA
5) NA
6) NA
7) 50

Edit. FW was just updated today to 1.1.5. Haven't seen any sync issues yet.
Edited by itsjustmeee - 1/21/13 at 4:12pm
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post #68 of 179
1/20/13 at 1:26am
1. Bought unit on Black Friday.
2. Walmart
3. First unit.
4. N/A
5. No issues other than lip sync.
6. N/A
7. 41.
8. ~18 hours a day. The TV is usually always on running in the background.

*Note* The firmware updated to 1.1.5 today and completely fixed the lip sync issues. Other than the lip sync, I've had no issues with the TV at all.
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post #69 of 179
1/20/13 at 7:41am
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

1) Black friday, so close to 3 months
2) Walmart
3) Yes
4) Everything was fine with no real lip sync issues. BSOD 2 hours after getting the 1.1.5 update today.
5) Vizio is sending a new one to me and will take back the old one.
6) Waiting on replacement
7) Current TV is a 44.

So I guess that adds another BSOD to the 44's frown.gif
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post #70 of 179
1/20/13 at 8:04am
Thread Starter 
Quote:
Originally Posted by bdarc23 View Post

just to clarify-the motherboard was replaced on the original tv but that tv went black. The entire tv was replaced and the SN on the new one is 01.

Thanks for the update.
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post #71 of 179
1/20/13 at 8:22am
Thread Starter 
Lets take a look at all the serial numbers as of 1.20.13. Please keep in mind there were a few that returned black screen units and did not know the serial # of the defective unit so this will potentially skew the results. However they did report the # of the new set. BSOD = BLACK SCREENS OF DEATH eek.gif
01 1 (this was a production serial)
02 1 (this was the serial of NEW CIRCUIT BOARDS after a repair - never seen a production line with 02)
38 3 with 1 BOSD
39 1
40 5 with 4 BSOD
41 1
42 3 with 1 BOSD
43 4
44 3 with 2 BSOD
45 4 with 1 BOSD
46 9 with 1 BSOD (most reported serial number)
47 2
48 2
49 6
50 2
51 3
60 (I do not believe this is accurate....I have never seen a 60 reported before)
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post #72 of 179
1/20/13 at 8:40am
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

1. Have had the unit 87 days
2. I purchased this unit on black friday at WALMART
3. This was my first E601-A3
4. My screen went black. Still have sound but thats it. The power light comes on then fades quickly. The screen when turned on goes from black to a lighter black but no picture. I
would say maybe 200-300 hours of operation since I owned it.
5. They are replacing it with a new unit, not refurbished.
6. Did not buy a new one
7. The first two numbers are 43
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post #73 of 179
1/20/13 at 8:52am
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?
8) Average hours used per day?

  1. One week as of today
  2. Sam's Club
  3. Yes, first Vizio E601-A3
  4. No problems
  5. N/A
  6. N/A
  7. 50
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post #74 of 179
1/20/13 at 12:01pm
Thread Starter 
Quote:
Originally Posted by Mater4978 View Post

1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

1. Have had the unit 87 days
2. I purchased this unit on black friday at WALMART
3. This was my first E601-A3
4. My screen went black. Still have sound but thats it. The power light comes on then fades quickly. The screen when turned on goes from black to a lighter black but no picture. I
would say maybe 200-300 hours of operation since I owned it.
5. They are replacing it with a new unit, not refurbished.
6. Did not buy a new one
7. The first two numbers are 43

Please make sure to update the tracking thread with your new TV.
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post #75 of 179
1/20/13 at 12:37pm
1) How long have you owned this unit? 1day
2) Where you purchased? Sams
Club
3) Is this your first Vizio E601-A3 unit ? yes
4) List what happened and the time frame it took since you turned on this unit? works fine
5) Was your unit repaired or replacement?N/A
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?N/A
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER? 41
8) Average hours used per day? 6
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post #76 of 179
1/20/13 at 7:25pm
Quote:
Originally Posted by bdarc23 View Post

just to clarify-the motherboard was replaced on the original tv but that tv went black. The entire tv was replaced and the SN on the new one is 01.
can you post up your whole serial number so we can see what it is, because this seems off....thanks
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post #77 of 179
1/21/13 at 7:13am
Quote:
Originally Posted by vinnier6 View Post

can you post up your whole serial number so we can see what it is, because this seems off....thanks
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post #78 of 179
1/21/13 at 7:19am
Quote:
Originally Posted by bdarc23 View Post

here is the original tv sn that had the 1.0.1 that would never update. This tv has the BSOD and was taken away and replaced by Vizio via manna delivery.
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post #79 of 179
1/21/13 at 12:50pm
Thread Starter 
Quote:
Originally Posted by bdarc23 View Post

here is the original tv sn that had the 1.0.1 that would never update. This tv has the BSOD and was taken away and replaced by Vizio via manna delivery.

That is a strange serial number to have most that I have seen are 1.1.3. I have not seen a 1.0.1 until your post. Please make sure to update the tracking thread with any new information. Is that original serial a 36 or 38 I cannot tell?
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post #80 of 179
1/21/13 at 12:55pm
1) How long have you owned this unit?

2 weeks

2) Where you purchased?

Walmart

3) Is this your first Vizio E601-A3 unit?

Yes

4) List what happened and the time frame it took since you turned on this unit?

Lip sync issues cured by setting sat. box to PCM

5) Was your unit repaired or replacement?

No

6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?

N/A

7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

47

8) Average hours used per day?

6
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post #81 of 179
1/21/13 at 1:52pm
Quote:
Originally Posted by montecore View Post

That is a strange serial number to have most that I have seen are 1.1.3. I have not seen a 1.0.1 until your post. Please make sure to update the tracking thread with any new information. Is that original serial a 36 or 38 I cannot tell?
I assume the picture i sent showing 1.0.1 to Vizio is why support sent a repairman originally even though the tv was working perfectly at the time (except i wasn't getting 1.1.4). The tv sn was 38. One other interesting bit of info i just remembered is that Vizio sent the repairman a main circuit board and a power board even though i wasn't having any power issues. The repair guy noticed the tv powerd on fine and never switched that part out. I can only assume that vizio knew my serial number was prone to BSOD and its related to the power board. Of course a couple of weeks later i got the BSOD and Vizio decide to replace the set.
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post #82 of 179
1/21/13 at 3:40pm
My SN is a 44. Bought it Thanksgiving 2012. Only issue I've had is the lip sync issue. Got firmware update 1.1.5 today and it seems to have fixed the sync issue so far.
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post #83 of 179
1/21/13 at 5:09pm
1) How long have you owned this unit? dec.22
2) Where you purchased? sam's club
3) Is this your first Vizio E601-A3 unit? yes
4) List what happened and the time frame it took since you turned on this unit? NA
5) Was your unit repaired or replacement? NA
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with? NA
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER? 40
8) Average hours used per day? 10
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post #84 of 179
1/21/13 at 6:41pm
46 sn....had it exactly 8 weeks (del. 11/26/12)...firmware update two days ago...no problems to date
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post #85 of 179
1/21/13 at 7:27pm
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?

1. Purchased on Black Friday 11/22/2012
2. Walmart, Charlotte, NC
3. First Vizio ever
4. Unit installed and first used on late night 11/22/2012. Have frequent lip sync issues with TWC cable top box. I get rid of that by changing channel and coming back. The system locked twice in the first 2-3 days, and I had to power cycle the TV.
5. N/A
6. N/A
7. 41

Got 1.1.5 firmware update today around 3 hrs back... So far, things are looking good. No BSOD till now.
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post #86 of 179
1/22/13 at 1:24pm
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?
8) How many hours of viewing?


1) Purchased 11/29/12 -- Received 12/6/12
2) Purchased from Amazon
3) First unit
4) Some Lip-Sync, Not too bad
5) Not repaired or replaced
6) First Unit
7) 46
8) 4-8hrs during the weekdays and 10-12 on weekends

As of this writing (2:15 MST) 1/22/13 have not received 1.1.5 firmware update.
******* I checked my TV this morning (1/23) and I now have the 1.1.5 update. ********
My set will be 7 weeks old on 1/24
Edited by Umpire20 - 1/23/13 at 10:38am
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post #87 of 179
1/22/13 at 7:54pm
1) How long have you owned this unit? November 28, 2012
2) Where you purchased? Amazon
3) Is this your first Vizio E601-A3 unit? Yes
4) List what happened and the time frame it took since you turned on this unit? BSOD, started at the upper left corner continued until it got to the bottom right, on 1/19/13. So 52 days before it went out.
5) Was your unit repaired or replacement? Replaced, on order.
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with? Being Replaced
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER? 45
8) Average hours used per day? 4 hours weekdays, 12-16 hours on weekends.
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post #88 of 179
1/23/13 at 9:11pm
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?
8) How many hours of viewing?

1) Purchased 11/22/12 Black Friday
2) Walmart
3) This is our first Vizio
4) On Jan. 22, 2013, the picture went black, but still had sound. 61 days after purchase
5) Exchanged under 90 day return/exchange policy
6) Another E601-A3
7) First TV began with 43, replacement begins with 47
8) average 8-10 hours/day

There is definitely a problem showing up now that it's been long enough for the market to be saturated with these TVs after Black Friday. mad.gif For now we've exchanged ours, but are very nervous about keeping the TV.
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post #89 of 179
1/24/13 at 3:22pm
1) How long have you owned this unit? 1-23-2012
2) Where you purchased? Costco
3) Is this your first Vizio E601-A3 unit? YES
4) List what happened and the time frame it took since you turned on this unit? N/A
5) Was your unit repaired or replacement? N/A
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with? N/A
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER? 49
8)Average. 3-4 hours
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post #90 of 179
1/25/13 at 11:10am
1) How long have you owned this unit?
2) Where you purchased?
3) Is this your first Vizio E601-A3 unit?
4) List what happened and the time frame it took since you turned on this unit?
5) Was your unit repaired or replacement?
6) Did you buy another Vizio E601-A3? Or which make & model did your replace it with?
7) What are the FIRST TWO NUMBERS OF YOUR VIZIO SERIAL NUMBER?
8) How many hours of viewing?

1. Purchased from Walmart on BF 2012. - BSOD on 2nd Jan. Replacement arrived on 21st Jan.
2. Walmart
3. Yes
4. BSOD on Jan 2nd.
5. Replaced
6. Replaced with same model
7. 01 (the replacement unit) - dont know the serial no of the broken bsod unit.
8. 10-12 hours/day
Edited by mandroidgop - 1/29/13 at 7:34pm
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