AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Denon AVR-1913 Low Volume When Streaming
New Posts  All Forums:Forum Nav:

Denon AVR-1913 Low Volume When Streaming

post #1 of 17
1/11/13 at 6:24pm
Thread Starter 
Oddest thing. When I stream music from Pandora, iTunes, Internet, my phone, etc. the volume is extremely low. I have to turn the volume up to 80-90 to get a decent amount of sound. Blue-ray, Satellite, etc. is NO problem...works great. What could be going on? This MAY have resulted after the last firmware update but I can't be certain. Thanks all!
Reply
Reply

Gear mentioned in this thread:

post #2 of 17
1/11/13 at 8:24pm
Setup
Inputs
Source Level

Adjust the level for this input higher it'll be close to your other inputs.

or perhaps do a processor reset.
Reply
Reply
post #3 of 17
1/19/13 at 4:30pm
Thread Starter 
Thanks afrogt - That helped a bit but I'm still not getting anywhere near the sound level as my other physical inputs. This appears to be the case on all "streaming" type inputs. I tried the soft reset, microprocessor reset, and network card reset to no avail. I really think it happened as a result of the last firmware update and am surprised if others are not having the same issue. The unit is less than 60 days old.
Reply
Reply
post #4 of 17
1/19/13 at 7:39pm
My 1613 had a firmware update recently but I don't have the problems you are. I've got an ethernet cable plugged into my 1613 and do Pandora and Internet radio on it often. In fact streaming Pandora as I type.

No volume problems here.


Maybe the problem is specific to your model.
Reply
Reply
post #5 of 17
1/19/13 at 8:37pm
I'm having the same issue with my 1913.

Just happened tonight!

It's dlna, airplay and Internet radio.

Anything with a physical connection is fine.
Reply
Reply
post #6 of 17
1/20/13 at 7:38am
I should mention that I have been on the new firmware for about 3 weeks and it just flaredup today
Reply
Reply
post #7 of 17
1/23/13 at 5:19pm
I called Denon support and they can'tdo anything for me .

They want me to take it to a service center.

The closest one to me is 2 hours each way!
Reply
Reply
post #8 of 17
1/23/13 at 5:54pm
Thread Starter 
Unfortunately, I had the exact same experience!
Reply
Reply
post #9 of 17
1/23/13 at 6:07pm
Have you tried doing a network reset as indicated in post #5 of the Denon AVR-XX13 Owner's thread?

http://www.avsforum.com/t/1409431/the-official-denon-avr-xx13-model-owners-thread-faq/0_100#post_21995260
Reply
Reply
post #10 of 17
1/26/13 at 4:30pm
I did both microprocessor and network reset to no end.

It hasn't helped this issue.
Reply
Reply
post #11 of 17
1/26/13 at 4:32pm
Try doing the reset at least 4 or 5 more times.
Reply
Reply
post #12 of 17
1/27/13 at 11:07am
I just did it 4 more.

Still nothing.

I am going skiing tomorrow and I pass a shop that fixes them.

I will stop in there with the unit.
Reply
Reply
post #13 of 17
1/27/13 at 11:17am
That would be your next course of action, yes. frown.gif
Reply
Reply
post #14 of 17
1/29/13 at 12:10pm
Took mine in yesterday.

Will see what they have to say.

It's odd that it just happened out of the blue.
Reply
Reply
post #15 of 17
2/5/13 at 9:22am
I got the same problem with a 2113. Any news from the service center?
Reply
Reply
post #16 of 17
2/7/13 at 2:53pm
Not yet.
Reply
Reply
post #17 of 17
2/8/13 at 12:15pm
Returned mine to the shop today, they replaced it with a new one right away.
I hope this one will last longer than three hours.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors

Gear mentioned in this thread:

AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Denon AVR-1913 Low Volume When Streaming