Westinghouse's 2013 lineup of 1080p LED-edgelit LCD TVs will be available in screen sizes ranging from 28 to 60 inches and prices from $239 to $1200. Interestingly, the LEDs are located only along the bottom edge of the screen, yet I detected no problems with uniformity in the mostly black screen on the 60-incher in the center of this photo.
The new models will have no 3D capabilities and no online apps, which the company maintains should be implemented in external devices so the TV is not rendered obsolete so quickly. The apps being displayed on the center screen in this photo are provided by a Roku Streaming Stick plugged into the set's MHL (Mobile High-Definition Link) port, which will be included on the 60-inch model and other sizes if retailers express strong enough interest.
I've gotten lots of e-mails from readers complaining about Westinghouse TVs failing after only a few months and problems dealing with the company's customer service, so I asked about these issues. The rep I spoke with acknowledged that last year's 46-inch model had some significant problems, and their outsourced customer service was not delivering the quality they had expected. The company is addressing the issues with the 46-incher, and it brought customer service in-house one month ago to work on that problem. I am greatly encouraged by a company that responds like this.















