I bought M601d-a3 (hope this is the right thread) from costco and I am not sure if I have the right version of firmware. I had one of the dumbest chat with live support guys from Vizio, where the guy said he cant say anything about what firmware version that I have or when it will get updated.
He says 3d go will be available with new firmware, but no way to update the firmware manually. He also refused to give me what is the latest firmware number.
What I have is 1.05.1.0000
Can any of you give me what is the correct firmware version that I should expect?
I contacted them asking for why 3d go is not there in the tv even though it shows up in this chart http://store.vizio.com/via-chart
Sanjath : This is horrible, you guys dont even have what is the latest firmware version at hand
Sanjath: Which is not acceptable
Sanjath: for a tech support
(Vizio Rep) Jackson: I apologize for not having information to give to you, but this is because the information has not been released yet.
What kind of tech support is that?Edited by sanjath - 7/27/13 at 10:26am