FINAL UPDATE: These guys are legit!
Aside from a heavy sales pitch after purchasing the TV, everything went extremely smoothly. Please read below to see exactly what my experience was like with them. Now that I know what to expect, I would absolutely do business with them again. The TV sells on Amazon for $2497.99, and my final price was $1863.48. That's a $634.51 discount from Amazon's price.
I saw somebody posted their experience with AllTimeTV's on these forums, and while there were some minor inconveniences noted, things ended up working out in the end. So I gave it a shot and ordered a Samsung UN55F8000. I took a few precautions to make sure I'll be okay if they try to scam me, just in case. I'll be posting my experience here.
I'll continue to update this thread as I receive this shipping information, and I'll post pictures of the set when I receive it. As of right now, my final price after delivery and insurance charges was $1863.48. That's still significantly cheaper than what most places offer this set for, so if this ends up working out in the end, I'll be a happy camper. You just need to simply go in expecting to pay about $200 more than what the set is listed for so you're not blindsided. I'm not quite sure why they don't just list the TV prices for this increased price instead of having to pile on charges after the order is placed - it's still a very good price, and I feel like it would make things seem a lot less "scammy," for lack of better terms.10/1 @ 9:00pm:
Order placed online for Samsung UN55F8000, listed for $1679. Opted for in-home "white glove" delivery for the extra $129, since their return policy kinda scared me. I wanted to make sure that this TV is in perfect working order while the delivery people are still here. Their "curb-side" delivery does not allow for this, which means they could deliver a broken set and drive off and it's completely out of AllTimeTV's hands according to their policy. This $129 is absolutely essential and covers their crazy return policy, if you ask me.10/1 @ 9:30pm:
Checked the order status online and it says "New Order."10/2 @ 12:00pm:
Called AllTimeTV's customer service number to make sure my order went through and when to expect delivery. I was actually doing this to speed things along since I read on here that they always call customers and charge them for shipping insurance a few days after the order is placed and before it actually ships. Turns out that's exactly what I was told when I called. They say they mention it on their site, and I'm sure they vaguely do somewhere, but if you order from them you should expect to experience this. Again, I was expecting it, so I called to finalize everything instead of waiting for them to call me. Shipping insurance ended up costing me around $68 to Chicago. The man I spoke with on the phone, Dave, also tried selling me on an extended 3 year warranty, at first offering it for $199, then $149, then finally $99. I politely declined this offer, along with the offers for discounted HDMI cables. One last thing he mentioned that concerned me a bit was the fact that he mentioned this TV for $1679 was the Samsung UN55F8000BF, NOT the UN55F8000BFXZA. I asked him what the difference was, and he said the one I'm ordering cannot have its firmware upgraded and has a different color board. I've never heard of something like this before. The BFXZA version would cost an extra couple hundred. Again, I was assuming this may have been another sales tactic, so I again politely declined. He said that's perfectly fine, they're basically the same TV, and was still polite about it as well. The order was finalized and I was told I should be expecting a delivery some time next week, with information given to me within the next few days for an exact day and time.10/2 @ 1:00pm:
Checked my order status online and the status is now "Payment Successful."10/2 @ 1:30pm:
Got an email saying my order has been shipped. It also gave me a serial number for my TV, as well as a 7 digit tracking number. I'm assuming the tracking number is only for their internal purposes and won't do me any good until their shipping company contacts me to set up a delivery date and time. I took the serial number to Samsung.com's product support to see if it checked out. It does! It says it was manufactured on 8/31/13, so about a month ago. I registered it on Samsung.com and they gave me an extra 3 months on my manufacturer's warranty. AllTimeTV is not on their list of stores to select where you purchased the TV, so I simply put "Other" and continued on. Also, after I registered the set I went to my account to view my registered products. It does in fact list the TV as the UN55F8000BFXZA model. I also confirmed with Samsung that there is no difference between this and the UN55F8000BF model - just an internal practice that has to do with where the TV was manufactured.10/4 @ 12:00pm:
Saw that other people who have purchased TV's from AllTimeTV's were contacted by "AM Home Delivery" shipping service. Sure enough, I copied the tracking number AllTimeTV's gave me and pasted it into http://amtrucking.com
, and it worked! Would have been nice if they told me I could do that, but no big deal. It says it was picked up on 10/2 and is currently in transit. I was also able to set up email alerts for when the tracking info was updated. I'll try giving them a call tomorrow to see when the estimated delivery date is, since I haven't received a date just yet.10/7 @ 2:00pm:
Got a call from AM Home Deliveries to set up a time for my TV delivery. Set it up for Wednesday, 10/9. That means the entire process from pushing the purchase button to receiving the TV would be about one week. Not bad! I've ordered TV's from Amazon before that had the same turn-around time, maybe better by only a day or two. The delivery service guy was very nice on the phone and I made extra sure what my options were for a number of different scenarios (wrong TV model, damaged, not functioning properly, etc). They told me they'll come in and set everything up for me, including unboxing, attaching it to the stand, and making sure everything looks and sounds right. All of this will happen before I sign and accept the delivery.10/9 @ 12:00pm:
TV has arrived and is in perfect condition! The TV is absolutely brand new - no way it was a refurbished or used set. It came with all of the accessories the TV would normally come with, including the two remotes, 4 3D glasses, IR blaster, manuals, cables and everything else. Brand spanking new. I'll be posting pictures later if anybody is interested. The AM Trucking guys came by and let me fully inspect it before I signed for it. It's an absolutely breathtaking set and I couldn't be happier. It is registered on Samsung.com to my account and I ended up saving a ton of money. So, long story short, these guys are legit!Edited by yanathin - 10/9/13 at 1:05pm