Originally Posted by todd1010
Be aware that the X1 boxes are GLITCHY as hell. I just had mine installed about a week ago and have had to restart/reboot the box at least once a day. Along with audio dropouts and OnDemand freezing, menu being odd to navigate, remote button pushes are a little delayed, and a bunch of other stuff. Be prepared to be a technician with this X1 system.
We have a main line tech coming out Sunday to diagnose a few things. The Tier 2 support tech ran some history diagnoses and said that even though my line signal was within specifications a majority of time, it falls out of spec to cause it to drop signal. Hopefully the tech actually does something on Sunday because if its just a matter of new cable lines then no big deal...maybe possibly a new line from the street which isn't but about 20-30 feet.
In regards to your audio drop outs, are you running the X1 right to the TV or through a Receiver?
The reason I ask is because I am running the X1 through a Yamaha RX-A720 and get the audio drop out dozens of times a day. While I've had about half a dozen reps out, the last one pulled a new line from the pole and installed an amp which according to his numbers, I am at "0" or whatever; basically the perfect signal and I STILL get these drop outs.
What I figured is whether live or recorded, anytime I get the audio drop out, I rewind it and the drop out isn't there anymore. If it was the box, wouldn't the audio drop out be in the same exact spot? Because it would of been recorded. It's not though. Say I get a audio drop out, I'll rewind it and when I hit play, it's gone.
I guess my question is IF it was indeed the box, wouldn't the drop out be consistent upon playback?
My next step is to just run the HDMI from the X1 right to the TV and remove the receiver from the equation. From this whole thread I haven't seen many posts to audio drop outs like you're talking about.