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Official* Xfinity X1 STB Thread - Page 33

post #961 of 1424
Quote:
Originally Posted by 4mula1 View Post

The numbers are 384434h13m. I am noticing this as well. And, if you notice, the 13m at the end does indicate the true timing of the recording. The number i have posted here was 13 minutes into the recording. At least we can tell at what point we are into the recording, but the lack of the blue time bar coupled with the 384434 hours is a bit awkward.
Generally. I was watching the Neighbors yesterday and the time stamp at the end was in the 30-60 range since it airs from 8:30-9:00.

S~
post #962 of 1424
I
Quote:
Originally Posted by 4mula1 View Post

The numbers are 384434h13m. I am noticing this as well. And, if you notice, the 13m at the end does indicate the true timing of the recording. The number i have posted here was 13 minutes into the recording. At least we can tell at what point we are into the recording, but the lack of the blue time bar coupled with the 384434 hours is a bit awkward.
I noticed the same thing today when watching three different recorded shows. It's not a major problem, but it is annoying. Also, I can't tell how much time is left on the show I'm watching. 😩
post #963 of 1424
Quote:
Originally Posted by pappaduke View Post

I
I noticed the same thing today when watching three different recorded shows. It's not a major problem, but it is annoying. Also, I can't tell how much time is left on the show I'm watching. 😩

Actually, you can tell how much time is left. The last 2 digits, followed by the "m" are the number of minutes you are into a show. And, I believe if the show started at the bottom of the hour, the first minute will be labeled as 31m.
post #964 of 1424
Tha
Quote:
Originally Posted by 4mula1 View Post

Actually, you can tell how much time is left. The last 2 digits, followed by the "m" are the number of minutes you are into a show. And, I believe if the show started at the bottom of the hour, the first minute will be labeled as 31m.
thanks. I hope they fix this.
post #965 of 1424
Well, Recording problems again last night. Appears my DVR just stopped working at 8:43. All of my 8:00 recordings stopped and nothing recorded at 9:00 or 10. Oh yeah, my Tivo recorded everything just fine.

S~
post #966 of 1424
When I checked my guide last night at about 7:55, it showed that none of my shows were going to record. I went to check the "Schedule" and all I got was the spinning circle. But, everything recorded as it was supposed to. Go figure.
post #967 of 1424
When recordings are deleted where does the X1 save them so they can be restored ?
How long are deleted recordings saved ?
How much space is available for deleted recordings ?
post #968 of 1424
Quote:
Originally Posted by AdrianG View Post

When recordings are deleted where does the X1 save them so they can be restored ?
How long are deleted recordings saved ?
How much space is available for deleted recordings ?

Deleted items are saved in the "deleted" folder, and can be restored from there. As far as I know, they will remain there until you restore or erase. And, Comcast claims deleted items do not take up space or count towards free space on X1.
post #969 of 1424
Thanks
Is the deleted folder the cloud ?
there must be a space limit because not all files I have deleted are there
post #970 of 1424
Quote:
Originally Posted by AdrianG View Post

Thanks
Is the deleted folder the cloud ?
there must be a space limit because not all files I have deleted are there

Not sure where deleted files are, but everything you delete should go there first. Unless, you have tons of shows in the deleted folder and it starts weeding them out for you.
post #971 of 1424
Quote:
Originally Posted by CaptainVideoJW View Post

Can some of you confirm this?

Used to be with On Demand, if you paused and the program timed out, you lost your place. Only the restart option was available.

Now, it's allowing me to resume from my last position after a time out.

It's doing that for me, too.
post #972 of 1424
Hi all, it's been a while. I continue to follow this thread. Sounds like things are improving, but there is the occasional hiccup? I have been thinking if being brave and trying X1 again around the holidays when many cable shows will end and the broadcast networks shows will be in hiatus to some point. I still have my X1 boxed and they are charging me $2.50 a month for keeping them. I don't want to return them and then have upgrade and X1 install charges. So far I have been able to avoid all that.

The major issues I had when I tried it was; recordings scheduled on the MyDVR website not making it to the box. I could schedule exactly one an then would have to reboot the box to get the others to take. Also I had major issues scheduling from the X1 box and remote. Various bugs and anomalies etc. It seemed also that scheduling from MyDVR was the same, but the result (priority, options etc.) were vastly different from legacy which drove me mad. I didn't even get to the point where I could determine if recordings would fire and complete and that it would not break up recordings and/or record things I did not want.

My mom just got X1 in a town about 45 miles from me and it seemed the little I had to play with it that it seemed improved. I guess I can play with scheduling some things on hers and see what happens?

Anyhow, are things stable enough now to switch over? Or would next year be more likely? The DD bug that was just discussed would be a problem. also I understand there are still some OnDemand issues? When I had it I did not have all of the same HD programming I have on legacy OD. I liked being able to FF/RW etc. early on, but I noticed on my moms that those functions are now locked out on the programs that tell you that they are.
post #973 of 1424
I've been able to FF/RW by pressing the the down button on the cursor and selecting the options from the on screen buttons to FF/RW. This works on ABC programs like Scandal and Revenge. When I used the hard buttons I had problems or simply couldn't do it.
post #974 of 1424
Quote:
Originally Posted by mr.kludge View Post

Hi all, it's been a while. I continue to follow this thread. Sounds like things are improving, but there is the occasional hiccup? I have been thinking if being brave and trying X1 again around the holidays when many cable shows will end and the broadcast networks shows will be in hiatus to some point. I still have my X1 boxed and they are charging me $2.50 a month for keeping them. I don't want to return them and then have upgrade and X1 install charges. So far I have been able to avoid all that.

The major issues I had when I tried it was; recordings scheduled on the MyDVR website not making it to the box. I could schedule exactly one an then would have to reboot the box to get the others to take. Also I had major issues scheduling from the X1 box and remote. Various bugs and anomalies etc. It seemed also that scheduling from MyDVR was the same, but the result (priority, options etc.) were vastly different from legacy which drove me mad. I didn't even get to the point where I could determine if recordings would fire and complete and that it would not break up recordings and/or record things I did not want.

My mom just got X1 in a town about 45 miles from me and it seemed the little I had to play with it that it seemed improved. I guess I can play with scheduling some things on hers and see what happens?

Anyhow, are things stable enough now to switch over? Or would next year be more likely? The DD bug that was just discussed would be a problem. also I understand there are still some OnDemand issues? When I had it I did not have all of the same HD programming I have on legacy OD. I liked being able to FF/RW etc. early on, but I noticed on my moms that those functions are now locked out on the programs that tell you that they are.

I switched from Direct tv to Comcast about 3 months ago. Compared to Direct, Comcast is full of bugs. But, Comcast is also further advanced than my two year old direct equipment. I am able to live with the issues I have been having. that being said, my wife has issues.

Jhon.....Why is here is no sound
Jhon... Why does this wheel on the screen just keep spinning
Jhon...My show did not record...
Jhon, I am trying to delete this show and I get a error message...

Get it. If you expect a flawless experience. Stay away. If you able to cope with minor inconveniences. Give it a shot.
post #975 of 1424
X1 has great potential but it still has some bugs. If you are looking for 100% trouble free operation stay away. If you can handle minor bugs (compared to the beginning), then jump on in.
post #976 of 1424
Quote:
Originally Posted by mr.kludge View Post

Hi all, it's been a while. I continue to follow this thread. Sounds like things are improving, but there is the occasional hiccup? I have been thinking if being brave and trying X1 again around the holidays when many cable shows will end and the broadcast networks shows will be in hiatus to some point. I still have my X1 boxed and they are charging me $2.50 a month for keeping them. I don't want to return them and then have upgrade and X1 install charges. So far I have been able to avoid all that.

The major issues I had when I tried it was; recordings scheduled on the MyDVR website not making it to the box. I could schedule exactly one an then would have to reboot the box to get the others to take. Also I had major issues scheduling from the X1 box and remote. Various bugs and anomalies etc. It seemed also that scheduling from MyDVR was the same, but the result (priority, options etc.) were vastly different from legacy which drove me mad. I didn't even get to the point where I could determine if recordings would fire and complete and that it would not break up recordings and/or record things I did not want.

My mom just got X1 in a town about 45 miles from me and it seemed the little I had to play with it that it seemed improved. I guess I can play with scheduling some things on hers and see what happens?

Anyhow, are things stable enough now to switch over? Or would next year be more likely? The DD bug that was just discussed would be a problem. also I understand there are still some OnDemand issues? When I had it I did not have all of the same HD programming I have on legacy OD. I liked being able to FF/RW etc. early on, but I noticed on my moms that those functions are now locked out on the programs that tell you that they are.

I've been a Comcast customer for 10+ years and I can honestly say the X1 simply is not ready for prime time. Every single day that I use it I encounter bugs of some sort. Yesterday I went to access my recordings and I got a continuous circle. I came back 5 mins later to be told my recordings were not available at this time. 10 mins later they were. This happens to me 3 or 4 times a week. It's maddening.

That's just one issue. It's a slow experience navigating though the interface. Lag plus sometimes commands are not recognized at all. It's miserable.

The remote is a disaster. Disaster. The Xfinity button that you hit to access the menu is directly below the pause/play button. I find myself constantly hitting this button as I'm attempting to pause or play dvr'd content. So I'm watching something, want to pause, and sure enough I exit out of the show entirely because I hit the Xfinity button by accident. There are other issues with button placement on the remote but I don't feel like getting into it as I have already in this thread.

I'm holding onto my X1 until the X2 becomes available. Yes, it is a STB box entirely different than the X2 software update that is eventually coming to the X1. If the X2 is an improvement I will revert to my old Motorola HD DVR which gave me essentially no issues.

In your case, I see the X1 installation as a low risk endeavor. If you don't like it down the road, you can always switch STB's.
post #977 of 1424
Quote:
Originally Posted by Jhon View Post

I switched from Direct tv to Comcast about 3 months ago. Compared to Direct, Comcast is full of bugs. But, Comcast is also further advanced than my two year old direct equipment. I am able to live with the issues I have been having. that being said, my wife has issues.

I was on Direct, then switched to Comcast because of the X1, and now I'm back on Direct... smile.gif I'm just curious what features of the X1 do you find more advanced than Direct's equipment? I'm not at all being argumentative - I'm genuinely interested and wondering if I missed something or made a too-hasty decision.

Jeff
post #978 of 1424
Quote:
Originally Posted by IndyJeff View Post

I was on Direct, then switched to Comcast because of the X1, and now I'm back on Direct... smile.gif I'm just curious what features of the X1 do you find more advanced than Direct's equipment? I'm not at all being argumentative - I'm genuinely interested and wondering if I missed something or made a too-hasty decision.

Jeff

Again, like I said in my post, my direct equipment was 2 years old. But the big thing is the amount of tuners. With direct, you could only do two live things, with Comcast I think it's 6?. So if there are three or 4 show on at the same time, I can get them all. The other is the REAL on demand. You watch when you want to watch, not on a schedule. Has direct changed that stuff? I know that Dish now has 3 or 4 tuners?

When my two years was up, I called direct and asked what kind of a deal could they give me. They said they could cut 14 bucks off my bill but I would lose 1/2 of my channels. I went to Comcast and got more that I was getting from Direct PLUS Blast internet for less than my direct bill.
Of course after I dropped Direct, they gave me a great offer. Too little to late.

I may go back to direct. They keep giving me great offers. And whenever my deal with Comcast is up and they won't give me another deal. It's nice to play one against the other.

Did you get a nice deal to go back to Direct?

I know the Comcast installer was pissed because he wanted to use all the direct wiring, but I made him leave it alone and install his own, so if I go back to direct, I can do it myself.
post #979 of 1424
Quote:
Originally Posted by Jhon View Post

Again, like I said in my post, my direct equipment was 2 years old. But the big thing is the amount of tuners. With direct, you could only do two live things, with Comcast I think it's 6?. So if there are three or 4 show on at the same time, I can get them all. The other is the REAL on demand. You watch when you want to watch, not on a schedule. Has direct changed that stuff? I know that Dish now has 3 or 4 tuners?

When my two years was up, I called direct and asked what kind of a deal could they give me. They said they could cut 14 bucks off my bill but I would lose 1/2 of my channels. I went to Comcast and got more that I was getting from Direct PLUS Blast internet for less than my direct bill.
Of course after I dropped Direct, they gave me a great offer. Too little to late.

I may go back to direct. They keep giving me great offers. And whenever my deal with Comcast is up and they won't give me another deal. It's nice to play one against the other.

Did you get a nice deal to go back to Direct?

I know the Comcast installer was pissed because he wanted to use all the direct wiring, but I made him leave it alone and install his own, so if I go back to direct, I can do it myself.

The current high-end receiver from Direct is the Genie - either the original HR34 from about 2 years ago, or the newer and much faster HR44. The HR44 and HR34 run the same software, but the 44 is much smaller, uses less energy, and is quite a bit faster. Both are whole-home DVRs and have 5 tuners (X1 has 4 active tuners). It's also nice that you can add an AM21 to your DirecTV receiver and integrate all your digital local channels if you have an antenna (great for sub channels that Direct may not carry, as well as for rain fade during bad storms).

As for OnDemand, as long as you have an Internet connection you have access to a decent OnDemand system (although not quite as good as Comcast as much of it is in standard definition - good SD but not HD). The premium channels' OnDemand tend to be in HD.

And yes, I got a really sweet deal - they cancelled my balance due from before I switched to Comcast, they upgraded me to the HR44, gave me a $200 cash card (which hasn't arrived yet... hmm...), and I'm paying about $60/month for every channel including Sunday Ticket. Of course the price will start creeping up in chunks every 3 months, but the key is to call back when you notice the bill is too high and find out what specials they can give you. As long as you pay your bill you're usually eligible for deals. And I think the great deal that I got was because I actually cancelled service for a couple months and then went back - when I was just talking about canceling they were just going to give me a few credits, same as you.

But back to the X1, I guess it shows potential, but it's been on the market (in some markets) since early 2012 and it still can't record right, so who knows if that potential will ever be realized. I like the excitement of beta testing software, but this was too much. The Genie has 5 tuners, a massive hard disk, is extremely reliable, has about as perfect picture and audio quality as you can get unless you're lucky enough to have FiOS, has much better (and more sophisticated) automatic searching and folder organization, lets you extend recordings up to 3 hours (important on Sunday nights in the eastern time zone when afternoon sports, and in my opinion satellite is much more reliable than cable overall.

Funny story - the week after I went back to Direct, the entire neighborhood lost Comcast for about 4 days after a strong storm pushed through - talk about rain fade!! DirecTV didn't even lose the signal in this storm (it was mostly a wind event), but I lost my Comcast Internet for 4 days and all my neighbors lost their TV, Internet, and in some cases phone. For 4 days!

Anyway, I don't mean this to be a commercial for DirecTV. People seem equally happy with the Dish Hopper, and the classic Comcast Motorola boxes are also very reliable and speedy. Too bad they couldn't offer a 3- or 4-tuner version on that platform. To me, the X1 is all beauty and very little brains. But hey, they can use the word "cloud" now! smile.gif And if Comcast is your only choice then maybe 4 tuners that work 75% of the time is better than 2 that work reliably.

Jeff
post #980 of 1424
I don't want to jinx myself, but as a DirecTV subscriber from way way back, I believe I can now say that DTV has arrived at a stable, effective piece of equipment.

Until fairly recently, as the years went by I alternated between a buggy receiver with decent features, or a reasonably stable receiver with limited features--all depending on what sort of beta software DTV was unleashing on its unsuspecting customers.

Now, however, with the HR44, to which I've attached a 3TB external drive, I have huge recording capability, 5 separate tuners, extremely responsive controls and rock solid reliability. For an HDD system, this is about as good as it can get. Some strange-ish software design choices with the remote, arguably, but I've got a universal remote that is programmed to use the features I like.

Next, I suppose, is cloud storage, which will of course render my external drive obsolete. But in the meantime I can record basically anything I want when I feel like it, and keep it for as long as I want.

It's been a long time coming, though. DTV has hardly been an infallible outfit. I started with a DirecTivo back in the day, which in retrospect was very limited, but it worked. When DTV and Tivo went their separate ways, and DTV brought its DVR business in-house, for several years it was too often a frustrating experience as a customer.
post #981 of 1424
Quote:
Originally Posted by IndyJeff View Post

The current high-end receiver from Direct is the Genie - either the original HR34 from about 2 years ago, or the newer and much faster HR44. The HR44 and HR34 run the same software, but the 44 is much smaller, uses less energy, and is quite a bit faster. Both are whole-home DVRs and have 5 tuners (X1 has 4 active tuners). It's also nice that you can add an AM21 to your DirecTV receiver and integrate all your digital local channels if you have an antenna (great for sub channels that Direct may not carry, as well as for rain fade during bad storms).

As for OnDemand, as long as you have an Internet connection you have access to a decent OnDemand system (although not quite as good as Comcast as much of it is in standard definition - good SD but not HD). The premium channels' OnDemand tend to be in HD.

And yes, I got a really sweet deal - they cancelled my balance due from before I switched to Comcast, they upgraded me to the HR44, gave me a $200 cash card (which hasn't arrived yet... hmm...), and I'm paying about $60/month for every channel including Sunday Ticket. Of course the price will start creeping up in chunks every 3 months, but the key is to call back when you notice the bill is too high and find out what specials they can give you. As long as you pay your bill you're usually eligible for deals. And I think the great deal that I got was because I actually cancelled service for a couple months and then went back - when I was just talking about canceling they were just going to give me a few credits, same as you.

But back to the X1, I guess it shows potential, but it's been on the market (in some markets) since early 2012 and it still can't record right, so who knows if that potential will ever be realized. I like the excitement of beta testing software, but this was too much. The Genie has 5 tuners, a massive hard disk, is extremely reliable, has about as perfect picture and audio quality as you can get unless you're lucky enough to have FiOS, has much better (and more sophisticated) automatic searching and folder organization, lets you extend recordings up to 3 hours (important on Sunday nights in the eastern time zone when afternoon sports, and in my opinion satellite is much more reliable than cable overall.

Funny story - the week after I went back to Direct, the entire neighborhood lost Comcast for about 4 days after a strong storm pushed through - talk about rain fade!! DirecTV didn't even lose the signal in this storm (it was mostly a wind event), but I lost my Comcast Internet for 4 days and all my neighbors lost their TV, Internet, and in some cases phone. For 4 days!

Anyway, I don't mean this to be a commercial for DirecTV. People seem equally happy with the Dish Hopper, and the classic Comcast Motorola boxes are also very reliable and speedy. Too bad they couldn't offer a 3- or 4-tuner version on that platform. To me, the X1 is all beauty and very little brains. But hey, they can use the word "cloud" now! smile.gif And if Comcast is your only choice then maybe 4 tuners that work 75% of the time is better than 2 that work reliably.

Jeff


This is great news. The only reason I left Direct was the price. When I signed up for Comcast, they told me the X! was not available in my area. But the Tech that installed it gave it to me as the box he put in did not work and he said he would try the X!. It worked and I fell in love with the tuners and the on demand. I can live without the on demand, but not the tuners. I have a 6 month deal with Comcast, so when that runs out and they do not give me a good deal, I will go back to Direct for 2 years. But I will want to get a flat rate for two years not one that escalates out of control like my first one did.
post #982 of 1424
Quote:
Originally Posted by blairhh View Post

The remote is a disaster. Disaster. The Xfinity button that you hit to access the menu is directly below the pause/play button. I find myself constantly hitting this button as I'm attempting to pause or play dvr'd content. So I'm watching something, want to pause, and sure enough I exit out of the show entirely because I hit the Xfinity button by accident. There are other issues with button placement on the remote but I don't feel like getting into it as I have already in this thread.

Just an FYI, hitting the Xfinity button does not exit you out of the show, that is the "exit" button. The Xfinity button will bring up the menu, and leave the show running in the upper right corner. Hitting the exit button at that point will bring you right back to full screen viewing of the show.
post #983 of 1424
Thread Starter 
hello all,

my bedroom box is dead. today all gray screen. sound but no picture. I tried rebooting several time but no luck. tech coming out on wed. to replace it:mad:
post #984 of 1424
Did you unplug it? My main box did that one morning a week ago.

S~
post #985 of 1424
Thread Starter 
hello all,

this may sound weird but i charged my ipod touch via usb and this my caused my issues. i unplugged the usb cable and let the box sit for a few hours and it's back.
post #986 of 1424
Bickering and off-topic posts removed. Thread rolled back to the most recent seemingly on-topic posts.

Further off topic or bickering posting will result in the member being removed from the thread.
post #987 of 1424
Quote:
Originally Posted by donaldsonjune View Post

hello all,

my bedroom box is dead. today all gray screen. sound but no picture. I tried rebooting several time but no luck. tech coming out on wed. to replace it:mad:

The satellite box seems to have had a lot of problems up until a day or so ago and now it seems to be working properly. Mine would have the orange and red lights lit every day and accessing anything would be hit or miss. Unplugging it for a minute and plugging it back in would re-initialize it (taking several minutes) and everything would be all right until the next day. My guess is there firmware download issues. One day I had to initialize it twice because the first initialization led to a screen of nothing but snow. It seems to work OK now (as of 11/19) and I have noticed that recent firmware changes have enabled Surround Sound on the satellite box.

I have seen a lot of progress with X1 (and a couple of minor or annoying steps back) in the last 4 weeks. I was ready to send the system back until the recent changes. It pretty much works now with only minor annoyances. Hey, caller ID on screen is even working.
post #988 of 1424
Nice. Second Tuesday in a row my main box has locked up and not recorded. All recordings stopped at 8:06. Getting tired of this.

S~
post #989 of 1424
Wonder if the new build is what locked up the box. If so, they need to pick a new time. Got Build 5015. Time to test if DD works on the remote boxes when viewing DVR'd material.

S~
post #990 of 1424
Quote:
Originally Posted by teachsac View Post

Time to test if DD works on the remote boxes when viewing DVR'd material.

S~
Piece of junk. I bet you can tell if it worked or not.

S~
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