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Second Buzzing E7000 - Should I swap it for a GT50?

post #1 of 4
1/31/13 at 6:44am
Thread Starter 
I just got a 64" Samsung E7000. The first one was a buzzer. The second was a buzzer. (It's a highly directional buzz, so I assume it's the panel itself and not the power supply.)

I now have 3 options:

1. Call Samsung and have them look at the E7000 to see if they can fix it.
2. Swap it out (through Amazon) for a 3rd E7000, which hopefully isn't a buzzer.
3. Swap it out (through Amazon) for a 65" GT50 (price difference between the E7000 and GT50 is negligible).

Buzzing aside, the E7000 is a nice looking TV, but I wonder if the GT50 would have noticeably better blacks. The blacks on the E7000 are good, not great. I do most of my TV watching in a darkened room.

The VT50 is a significant step up in price, so I'm not considering it. It's either a GT50 or I stick with Samsung. I want to add that Amazon customer service has been amazing and they said they will fully support me with either of the 3 options above.
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post #2 of 4
1/31/13 at 6:47am
Quote:
Originally Posted by ed3120 View Post

I just got a 64" Samsung E7000. The first one was a buzzer. The second was a buzzer. (It's a highly directional buzz, so I assume it's the panel itself and not the power supply.)

I now have 3 options:

1. Call Samsung and have them look at the E7000 to see if they can fix it.
2. Swap it out (through Amazon) for a 3rd E7000, which hopefully isn't a buzzer.
3. Swap it out (through Amazon) for a 65" GT50 (price difference between the E7000 and GT50 is negligible).

Buzzing aside, the E7000 is a nice looking TV, but I wonder if the GT50 would have noticeably better blacks. The blacks on the E7000 are good, not great.

The VT50 is a significant step up in price, so I'm not considering it. It's either a GT50 or I stick with Samsung. I want to add that Amazon customer service has been amazing and they said they will fully support me with either of the 3 options above.

Go with GT50 IMO; although the Panny's have buzzing problems themselves, its not near as bad as on the 2012 Samsungs (I had a buzzing E8000 myself). If you don't mind waiting, I'd actually recommend waiting and getting an ST60 that is soon to be released.
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post #3 of 4
1/31/13 at 6:59am
Thread Starter 
Are the E series Samsungs bigger buzzers than the D series? I previously had a 64" D7000 that was very quiet. It broke (long story) and I bought the E7000 to replace it. When the E7000 came and I heard the buzz, I thought "This is way louder than my D7000. It must be have a problem." Now that I swapped it for the second E7000, which sounds the same as the first E7000, I'm wondering if all or most of them are going to be like this.

I can hear the buzz on my E7000 from 15 feet away if I stand directly in front of the screen (it get's lower if I move to the side). I couldn't hear the buzz on my D7000 as soon as I got 3 feet from it.

I'm not sure if the Samsung support is going to fix the problem or just tell me that's how it is.

Did you stick with your buzzing E8000, or swap it?
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post #4 of 4
1/31/13 at 7:54am
I originally started with the 60ST50, and while the PQ was amazing - the IR, slight DSE and netflix blinking issues warranted an exchange for a Samsung 60E6500, and it was $300 cheaper to boot.

Then i brought it home and fired it up. The buzz was almost instant, high pitched and happened on all content. I think it has something to do with static electricity...as it would build up, then seemed to disappear then come back...

On top of that i was really disappointed in the black levels, seemed dark grey in comparison to the ST50 - especially in a dark room setting. Was happy with the 3D (noticably better), screen uniformity (no dse), no weird netflix blink (but audio did cut out) and slightly better at handling IR. But I couldnt get over the buzzing, after 3 weeks I unmounted, boxed and lugged my 2nd 60 inch tv back to the store and return to Panasonic. Im convinced that this type of buzzing is closer to the norms for Samsungs, and that this tv was not considerably worse than the others.

I sat 9ft away, and the buzz was high pitched enough to not get drowned by a

Turns out the grass isnt greener, Deeper Blacks + Silent operation > Less IR (which i can manage) + slight DSE + better 3D
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