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Vizio E320i-AO problem

post #1 of 7
Thread Starter 
I got a great deal on this 32 inch tv from costco. I use it as a second tv in our bedroom, to watch dvds or stream online content while on the treadmill. It worked fine for a week, and then the buttons on the remote as well as those on the side of the tv became unresponsive. To shut off the tv I had to unplug it. Once I plugged it back in the remote would work for 2 or 3 button pushes, then stop, as well as the buttons on the tv. After googling this issue, I was able to get it working normally again , by removing the batteries from the remote, and pushing each button on it twice.

Believe it or not this has resolved my issue, and all has been well for about a week now. So I was wondering if anyone else has had this problem with this tv, and if I can expect this issue to resurface requiring this fix to be done every so often?

Thanks

Tom
post #2 of 7
Thread Starter 
Just an update, this issue kept occurring, and the fix stopped resolving the problem. I returned the tv to costco, and exchanged it for another of the same model. I hope I have better luck with this one.

Tom
post #3 of 7
Happened to my e470i-ao. What the heck is going on. Returned mine to sams club.
post #4 of 7
Thread Starter 
So I exchanged my broken Vizio E320i-a0 for a new one at Costco. So far the new one has had no issues. From the way the old one would freeze up, I believe this to be a firmware issue, not a hardware issue. Vizio support would not acknowledge that this is a common problem. I'm hoping a firmware update can help with this problem.

Tom
post #5 of 7
Thread Starter 
So I had to return the 2nd tv to costco, and I got new one today. This one exhibited the unresposive remote and tv buttons right after I finished the setup. I called vizio and they were going to send out a tech to repair it. However, the rep told me that if I could somehow get into the settings menu, and reset the tv to it's factory defaults, it might solve the issue. Well, as luck would have it, after fiddling with the remote for about an hour, I was able to get into settings, reset the tv, and the remote started working again. This makes me believe even more that this is a firmware issue. I wish Vizio would release an update to solve this problem

Tom
post #6 of 7
Thread Starter 
So I need to return this TV to Costco. This is the 3rd TV that just won't work. Just as an aside, I'm fairly tech savvy, and have 1 other internet connected TV, and 2 internet connected bluray players in the house. Vizio tech support said they had never heard of this problem before....yeah, right. I guess I'll just buy a regular hd tv and hook it up to a wifi enabled bluray player. Do you think Costco just got a bad batch of these tvs? On Amazon there are only 9 1 star reviews and about 80 5 star reviews. I can't be the only one with this issue.

Tom
post #7 of 7
I have the tv, got it off amazon 2 months ago. I don't have the issues you are describing, but mine constantly loses wifi signal while my daughter watches cartoons via the Netflix streaming app. Could this be a setting in my dlink router?
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