Originally Posted by mgminn
Buyer beware, my tc-p55vt30 just went over the one year warranty and now the screen is black and power light blinks. After paying over $2000, you would think it would last a bit longer. My 42" HP plasma gave me 5 years. Should have figured something after being literally spammed by them for months to get an extended warranty. I've owned other tv's and got the extended warranty but never had to use them, lasted over the typical 3 yr mark. Pretty expensive per month use cost when you do the math...
Well your situation has nothing to do with this thread (you should have posted it in the VT30 thread or even started your own thread) but since you're new, do this - i recommend you contact Panasonic immediately and very nicely explain that you would expect a flagship model from the leading Plasma brand to last more than one year and to please cover the repair. They have sometimes voluntarily covered catastrophic failures at 13 months and even 14 months under customer goodwill. Remember, be nice but firm, and ask to escalate your case if you don't get satisfaction from the first people you call. The people that answer the phone are usually powerless and kinda stupid so expect some apethy, but hold your ground.
Failing that, if you bought the TV using a good credit card it may have the feature where they add one year to the manufacturer's warranty and may cover the repair bill during year two.
Also, sometimes if you go to their local repair shops and explain the situation they will take pity on you and try to help push through a goodwill repair if the TV is a month or two out of warranty - they have some pull with Panasonic and they would like to do the repair since Panasonic would be paying the bill. This has worked for a few people i've recommended this to.
It sucks that your TV went bad, but it doesn't mean Panasonic makes crappy Plasma TVs because that just isn't the case. They have a lower failure rate than any other brand or type of TV (something like 3%) and you just happened to get unlucky. 97% of Panasonic owners have perfectly fine sets.
PS - HP doesn't make their own TVs. Your trusty old HP Plasma is actually a re-badged Panasonic that was made for HP and sold under the HP name. My trusty old 2007 HP LCD TV is actually a top-of-the-line Sharp.