Did they make you pay to ship it to a warranty station or drive it there? Or did they just send you another one with a pre paid label to put the old one in? I talked to someone over there and they seem to think I should either drive 200 miles round trip 2 times (drop off and pick up) to the nearest service center or fork out for shipping on a 50+ pound package which starts getting expensive when you add shipping insurance for a $1500 unit. Is this how it's supposed to go or did I get a mean tech support guy?
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2/7/13 at 5:08pm