Originally Posted by Mark Seaton
Where's the emoticon to slap John upside the head.
For a cosmetic option, don't even show any unless you can directly answer what it will cost and how long it might take. With so many sizes that's likely to take a while to phase in for all models. Likely 6-12 months.
I mean no disrespect John. but you can't post this:
Originally Posted by John_E_Janowitz
The first of the woofers are being packaged up tomorrow and the old group buy orders are now finished with a few awaiting packaging and final payment. Also, I posted a picture of the custom black phase plugs done for Chop on his woofers. I have had a lot of people asking if they could switch to the black phase plugs. Currently it will be 4-6 weeks before I can get more phase plugs in and get them processed through the anodizing facility. As a result I am not including the option for black phase plugs at this time.
less than 2 days ago and then follow with this comment yesterday:
Originally Posted by John_E_Janowitz
Honestly at this point I had no intent to offer the black phase plugs. The pictures were posted as more of a feeler to see what people were interested in. I had a sample run done of 20pcs and provided those to Chop as part of the return for organizing the group buy. I simply don't have the cash flow available to stock 6 different size phase plugs in 2 different finishes in the required minimum quantities. Somewhere down the road it may be possible but at this time I have no guarantees for when that could be.
Your first comment 2 days ago suuuure looks like black is an option, but it would take 4-6 weeks wait time until more black plugs could roll through process of machining, sanding, anodizing, and finishing... thus you didn't want to hold up group buy orders and weren't going to give folks the choice on the group buy this time.... that's a very different response than yesterday where you are saying it was just a feeler poll to see if folks would be interested.
It might be good to put a poll or separate thread on your forum to gauge the interest and see how many folks would want black over clear aluminum to be the standard... you get to run your business however you want no matter how many folks want to armchair manage it for you. But listening to customers and what the majority of them want usually doesn't have bad implications in my experience..... I understand the apprehension and the upfront operating capital cost of having even more options available to customers. I begged, pleaded, coerced, provided pre-orders, etc. to Butler Audio for several years before he finally relented and made his amplifiers in black chassis instead of the standard silver color units. Since he introduced the black chassis, I haven't sold a single silver unit in like 8+ years. Everyone wants the black anodized finish. I have a feeling you'll see similar situation with black versus clear aluminum plugs.
I'm with Mark on this one... offer some path to get to the black, either as a premium option for now or some means of getting to black over time via trade in or ability to buy them outright via pre-order or whatever. The logical side of my brain can't stop the visceral aesthetic reactions I'm having to black versus clear aluminum. I'm not sure I want the woofers anymore if I have to get them in clear aluminum... that's how much I want the black and how much better I think they look...
Heck, start a kickstarter project to increase your operating capital for now to allow buying black plugs sooner rather than later with the reward for contributors being the option to have their woofers with black or some incentive to get existing woofers "upgraded" to have black plugs. They raised $3.5M in a couple days for a Veronica Mars movie... surely a few bucks could be raised to get this option available to customers...