Originally Posted by John_E_Janowitz
It is very hard to determine any realistic build/shipping status when I do not know what I am building. As some people rushed to get orders in before the deadline, I have tried to accommodate them by allowing a few changes to orders after payment was made. This is outside of standard practice and will not be repeated again. The Paypal invoices clearly state that there will be no changes allowed to orders once payment is made.
Well that's the difference between good and great companies. I have to make last minute accommodations quite often with our customers, that's the nature of the business. It's not very realistic to think you will place an order for over 100 drivers, and there won't be any changes that take place.
People are free to take as much time as necessary up front to determine their needs and request changes or advice prior to making payment.
Once again that's great, but when customers call and/or email for advice without any contact, it's hard to blame them for last minute changes.
For example. I placed an order for 4 TD6 drivers in 4 ohm config. This was to be used in a bipolar arrangement and I needed an 8 ohm final load for ease on my receiver. Not a thing was mentioned about the fact the drivers were offered in 8 ohm only. That completely changed my plans for what they were to be used for. So is it my fault that I wanted to make a last minute change? And when I did I was told I couldn't, once an order was placed it was finalized. So I took it like a man and kept my order anyways, even though they weren't what I'd ordered (or thought I had ordered anyways).
Those who had taken the time to determine their needs prior to ordering will see their woofers ship in the order expected. As mentioned, we are running about a week further out than originally anticipated due to the previous group buy orders, but that gap will be closing shortly. Those who requested changes should realize that they had to be pushed further down the list until their orders could be verified.
I'm still confused why you can't update the shipping list. Regardless of last minute changes you should know the shipping order. If people are out there and haven't emailed you with final config, then we understand that.
I don't mean to call you out here, and that's certainly not my intention. It just seems like there is a lot of side stepping going on in relation to nailing down a shipping order and date. I was told mine would ship this week, and they very well probably will. But there are quite a few on here that might not have this information, and I'm sure they'd like some updates. In fact the original link that Chop posted that was supposed to show the order of everyone, and build times and dates has fallen by the wayside. So you might understand the concerns that some have had.Edit: Here's what we were told in the original thread, and in one shortly after
John has commited to shipping the first drivers 3 weeks from now and also commited to shipping a minimum of 20 per week until the order is filled entirely.
The first name and initial of each purchaser will be listed on the AE site forum as well so that you can see what level we reach continuosly. I will also update the thread with the info as more folks order.
And the link.http://www.aespeakers.com/phpbb2/viewtopic.php?f=7&t=3196Edited by bass addict - 3/26/13 at 4:35pm