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Official 2013 Sony R550A series TVs (KDL-xxR550A) --- 50", 60", and 70" - Page 89

post #2641 of 3968
Quote:
Originally Posted by jim brice View Post

Please someone get back to me asap I would like to call them today. But I can wait untill tomorrow it's not like I don't have an E #.

I guess I might just get ANOTHER w802a and keep my fingers crossed, I mean it is a good tv with acceptable uniformity and input lag.

Did you purchase directly from Sony?
post #2642 of 3968
Quote:
Originally Posted by brahby View Post

Did you purchase directly from Sony?

No but they have been very understanding and even gave me a 2 year warranty for free.
post #2643 of 3968
Quote:
Originally Posted by tgm1024 View Post

People seem to love that thing (802) for how low-lag it is.  But I want to understand something: You're seeing the edge bleed along the bottom center, right?  Does it look like you're staring right *at* the LED, or just a more pronounced spray across the screen?


It's like when you're standing in front if it and look down or from the side. It just looks like it's broken or not put together right I took some pics of it.

I'll see if I can upload one from the w802a thread.




You see all across the bottom of the bezel, do any of you with the 60" or 70" or even the 50" have this problem?

Like I said it was worse on my other 3 802's, this one only has it on the lower frame. The other's had it on all four sides.
post #2644 of 3968
Here it is above the emblem.
post #2645 of 3968
Quote:
Originally Posted by jim brice View Post

It's like when you're standing in front if it and look down or from the side. It just looks like it's broken or not put together right I took some pics of it.

I'll see if I can upload one from the w802a thread.




You see all across the bottom of the bezel, do any of you with the 60" or 70" or even the 50" have this problem?

Like I said it was worse on my other 3 802's, this one only has it on the lower frame. The other's had it on all four sides.


i guess my tv isn't perfect.

i only have a quarter inch on my far right bottom corner corner.

and a few at the top that's spaced out. like the 4th picture

I really don't notice it unless my face is pressed against my screen to look up or down
post #2646 of 3968
Quote:
Originally Posted by unScarred View Post

I just received the 70" last week. Initially I was VERY impressed - the picture quality makes me feel like I'm looking through a window vs. watching a TV, it is truly amazing. Admittedly, I haven't had a new TV in a number of years now (upgraded from a 50" Vizio that is dying - blech), but I do have friends with Plasma sets, and the clarity of this display just blew me away. HD images look so real that I keep thinking something is wrong - it's disturbing!

I put in Life of Pi and put on the 3D glasses and was again blown away by how awesome the passive 3D effect is.

And then - I watched a dark movie at night with no ambient light, and I realized I had horrible clouds of white punching through - the blobs or ASS or whatever you all are calling it now. I was PISSED!! After spending a few days trying to decide if I could live with this flaw, I tried a simple experiment, not expecting it to work. I used a microfiber cloth and gently applied pressure to the entire surface of the display, trying to massage it out somehow. IT WORKED! Looking at a full-black screen now, I see reasonably uniform black!!! Definitely still some lighter areas towards the corners, but very livable.

Overall I'm very, very happy now - assuming that the problem doesn't return with time (and gravity) working on the display.


I know that this is an old post but I read something like this before and tried it on my hx750, it completely ruined it.

The manual says you shouldn't even clean the tv while it is turned on. Just saying I wouldn't recommend man handling a tv unless you're planning to return it anyway. Sorry I just freak out if anyone even coughs near my tv lol.
post #2647 of 3968
Quote:
Originally Posted by bowlopho View Post

i guess my tv isn't perfect.

i only have a quarter inch on my far right bottom corner corner.

and a few at the top that's spaced out. like the 4th picture

I really don't notice it unless my face is pressed against my screen to look up or down

Nice to know I'm not crazy lol sorry to hear you have it to. But same with me I originally first noticed it when I was inspecting the tv for flaws and fingerprints after the installation.

That's why sony is so quick to replace it because they know it is not supposed to be that way. Do you have the 550a with this problem?

Because this is what I've been wanting to know if the 802a is the only one with light leakage, but this definitely seems to be a new problem with sony manufacturing on the newer super slim quartz design models (the 2013 lineup if you will).
post #2648 of 3968
Quote:
Originally Posted by jim brice View Post

Quote:
Originally Posted by unScarred View Post

I just received the 70" last week. Initially I was VERY impressed - the picture quality makes me feel like I'm looking through a window vs. watching a TV, it is truly amazing. Admittedly, I haven't had a new TV in a number of years now (upgraded from a 50" Vizio that is dying - blech), but I do have friends with Plasma sets, and the clarity of this display just blew me away. HD images look so real that I keep thinking something is wrong - it's disturbing!

I put in Life of Pi and put on the 3D glasses and was again blown away by how awesome the passive 3D effect is.

And then - I watched a dark movie at night with no ambient light, and I realized I had horrible clouds of white punching through - the blobs or ASS or whatever you all are calling it now. I was PISSED!! After spending a few days trying to decide if I could live with this flaw, I tried a simple experiment, not expecting it to work. I used a microfiber cloth and gently applied pressure to the entire surface of the display, trying to massage it out somehow. IT WORKED! Looking at a full-black screen now, I see reasonably uniform black!!! Definitely still some lighter areas towards the corners, but very livable.

Overall I'm very, very happy now - assuming that the problem doesn't return with time (and gravity) working on the display.


I know that this is an old post but I read something like this before and tried it on my hx750, it completely ruined it.

The manual says you shouldn't even clean the tv while it is turned on. Just saying I wouldn't recommend man handling a tv unless you're planning to return it anyway. Sorry I just freak out if anyone even coughs near my tv lol.


I am with you Jim in that I freak out if anyone cough's near my tv. In fact I don't like people even breathing near it! LOOOOL. biggrin.gif
post #2649 of 3968
Thread Starter 
Quote:
Originally Posted by steve1971 View Post
 
Quote:
Originally Posted by jim brice

Sorry I just freak out if anyone even coughs near my tv lol.

I am with you Jim in that I freak out if anyone cough's near my tv. In fact I don't like people even breathing near it! LOOOOL. biggrin.gif

 

I read the Riot Act to my cleaning woman for dusting my TV.  I told her to not touch it in any way at all, and she ignored me.  Put these faint up and down lines on the TV that the microfiber cloth thankfully got out.

 

Seriously though, if you have cleaning people, TRAIN THEM TO NOT TOUCH THE TV.  I can guarantee you sooner or later one of them will spray windex on it because "they do it at home".  Sooner or later, every thing plastic in my house looses its shine because of this kind of thing.

 

My kids have touched the screen a couple of times.  Drives me berzerk.

post #2650 of 3968
I'm not sure exactly what's going on behind the screen that allows for clouding to take place. I know it's the LED light set up but some people have clouding bad and some have none at all with most of us somewhere in between. Mine was bad and I did use the micro fiber cloth method and it worked quite nicely. Just not nicely enough to satisfy my degree of picky. It seems to my untrained eye that perhaps the manufacturing process does not allow for high screen uniformity tolerance requirements. I can think of no other reason why clouding is such an inconsistent occurrence..
post #2651 of 3968
Quote:
Originally Posted by tgm1024 View Post

I read the Riot Act to my cleaning woman for dusting my TV.  I told her to not touch it in any way at all, and she ignored me.  Put these faint up and down lines on the TV that the microfiber cloth thankfully got out.

Seriously though, if you have cleaning people, TRAIN THEM TO NOT TOUCH THE TV.  I can guarantee you sooner or later one of them will spray windex on it because "they do it at home".  Sooner or later, every thing plastic in my house looses its shine because of this kind of thing.

My kids have touched the screen a couple of times.  Drives me berzerk.


thats why ill only hire a cleaning person for my kitchen and bathrooms or office,but i stay away from that bs anyway i'll rather clean everything myself i don't care how tired it makes me lol.
post #2652 of 3968
Quote:
Originally Posted by steve1971 View Post

I am with you Jim in that I freak out if anyone cough's near my tv. In fact I don't like people even breathing near it! LOOOOL. biggrin.gif


yeah peopel think i'm crazy but they just don't understand how expensive higher end tech is, never invite a drunk person over who owns a 40 inch vizio they'll put their beer down on your stand and sit right in front of the tv cough cough...etc lol.
post #2653 of 3968
Quote:
Originally Posted by andy sullivan View Post

I'm not sure exactly what's going on behind the screen that allows for clouding to take place. I know it's the LED light set up but some people have clouding bad and some have none at all with most of us somewhere in between. Mine was bad and I did use the micro fiber cloth method and it worked quite nicely. Just not nicely enough to satisfy my degree of picky. It seems to my untrained eye that perhaps the manufacturing process does not allow for high screen uniformity tolerance requirements. I can think of no other reason why clouding is such an inconsistent occurrence..

yeah that's great if the rubbing method works for people but that is kind of like the towel trick for xbox 360 its just gonna make it worse in time.
post #2654 of 3968
so.... tgm1024 i am about to call sony like right now what do you think i should do get another w802a? or what? clouding seems pretty bad on the 50r550a it also seems like its not apparent on the bigger models though any thoughts? i could really use a step in the right direction, and i know that people usually say get the more expensive one and its all about you own preferences i just need advice man...
post #2655 of 3968
i think i might make this my signature lol. "never invite a drunk person over who owns a 40 inch vizio they'll put their beer down on your stand and sit right in front of the tv cough cough...etc."
post #2656 of 3968
how bad should the input lag be? I have the 60R550a. I'm using game mode. Playing gta5 it's still pretty bad. I have to try some other games out to compare. Does anyone ever experience a "live" feeling, where their xbox controller joystick is moving in real time with the crosshairs or curser? Does this even exist?

Where I really noticed this lag was playing gta5 and pulling up the phone and going on the internet (in the game). Moving the mouse cursor was difficult.

Does anyone else notice how jagged the edges are in this game (anti aliasing).?
post #2657 of 3968
gta 5 is pretty jaggy it's just how it is i play it on the 802a but i put edge enhancer on high with detail enhancer on high (only for gta 5) that might help what i call the jaggies for you.

but i'm sorry to hear the lag is that bad for the 50r550a, i guess reading what you posted about the internet on gta5 not moving with the cursor at the same time just about sums it up for me i'm probably just going to get another w802a and not even bother with the 550a, i will confirm that game play for gta 5 on the 802a is not like that at all.
post #2658 of 3968
post #2659 of 3968
Thread Starter 
Quote:
Originally Posted by jim brice View Post

but i'm sorry to hear the lag is that bad for the 50r550a, i guess reading what you posted about the internet on gta5 not moving with the cursor at the same time

 

I don't understand.  The cursor is drawn as part of any frame output.  There would be no way for a displayed cursor to appear before the frames.

post #2660 of 3968
Thread Starter 
Quote:
Originally Posted by jim brice View Post

so.... tgm1024 i am about to call sony like right now what do you think i should do get another w802a? or what? clouding seems pretty bad on the 50r550a it also seems like its not apparent on the bigger models though any thoughts? i could really use a step in the right direction, and i know that people usually say get the more expensive one and its all about you own preferences i just need advice man...

 

I pride myself of being able to help people with just this kind of overall impression question.  And right now I myself am in a bit of a loss.  I wish I could help right now, but I find myself wondering sometimes if Sony (et. al.) have decided to not improve LCD any longer in order to make the leap to OLED seem an ever better idea.  Sounds a little too "black helicopter" even for me, but I'm really getting a little irritated at this industry all over again.

 

Sorry, I really wish I could help here.  But I don't want to just "wing it" with suggestions and lead you down a blind alley by accident.

post #2661 of 3968
To those talking about a blue glow around objects in motion. If I understand what you mean by that, I think I've also seen it, like a slight blurring around objects during fast motion.

I put Motionflow on High, and also put CineMotion on Auto 2. Auto 1 still has the fast soap opera effect from Motionflow, which I don't care for. CineMotion on Auto 2 seems to scale back the speed of Motionflow. With these settings, I no longer see any blur, motion seems very smooth without excessive soap opera effect.

I just found this, I hope this works for others.

And for playing games, with Game on screen select, I have no issues with input lag at all, other than DSE, I've been enjoying gaming thoroughly.
post #2662 of 3968
Thread Starter 

Anyone ever see an odd case where the screen seems to temporarily break into large horizontal bands during high motion?

 

I can't explain this other than to say it reminds me of the "tear" that old LCD's used to get during fast moving FPS games.

post #2663 of 3968
Quote:
Originally Posted by crabbz View Post

Hello all. I got the 60" R550A back in June (SN 601xxxx). I had some DSE that I didn't notice right away but after seeing it I started noticing it all the time. Sony swapped the TV out last week. The new one (SN 602xxxx) has no DSE, yayyyy! Unfortunately I now have these weird horizontal lines showing up that I don't think I've heard mentioned before. They only show up in certain colors, they run the full width of the screen (within those colors) and they are evenly spaced vertically about 3/4" (about 18mm) apart from each other. They show on each hdmi input and the built in QAM tuner. Since it is sensitive to colors some content looks fine and some not. The easiest way to see the lines is to switch to an hdmi input that has nothing connected to it. You can see the lines lines across the green screen displayed while the tv waits for input. I've included a photo below showing a close up.

Of course I've tried different picture settings and modes and nothing seems to help. Due to the uniformity of the lines it almost seems like some sort of tuning or setting with the panel. I popped into the service menu but didn't change anything since I don't know what the settings do. Has anyone heard of this issue? Just thought I would check if anyone had ideas before I call Sony again. Thanks!



A quick follow up on my horizontal lines. I called Sony and they ran through the typical checks. Resetting the TV had no effect. But surprisingly unplugging the TV for one minute fixed the problem! At least the lines haven't reappeared yet. I'm glad it was something simple but I'll be keeping an eye on it. Anyway, happy so far!
post #2664 of 3968
Thread Starter 
Quote:
Originally Posted by crabbz View Post
 
Quote:
Originally Posted by crabbz View Post

Hello all. I got the 60" R550A back in June (SN 601xxxx). I had some DSE that I didn't notice right away but after seeing it I started noticing it all the time. Sony swapped the TV out last week. The new one (SN 602xxxx) has no DSE, yayyyy! Unfortunately I now have these weird horizontal lines showing up that I don't think I've heard mentioned before. They only show up in certain colors, they run the full width of the screen (within those colors) and they are evenly spaced vertically about 3/4" (about 18mm) apart from each other. They show on each hdmi input and the built in QAM tuner. Since it is sensitive to colors some content looks fine and some not. The easiest way to see the lines is to switch to an hdmi input that has nothing connected to it. You can see the lines lines across the green screen displayed while the tv waits for input. I've included a photo below showing a close up.

Of course I've tried different picture settings and modes and nothing seems to help. Due to the uniformity of the lines it almost seems like some sort of tuning or setting with the panel. I popped into the service menu but didn't change anything since I don't know what the settings do. Has anyone heard of this issue? Just thought I would check if anyone had ideas before I call Sony again. Thanks!



A quick follow up on my horizontal lines. I called Sony and they ran through the typical checks. Resetting the TV had no effect. But surprisingly unplugging the TV for one minute fixed the problem! At least the lines haven't reappeared yet. I'm glad it was something simple but I'll be keeping an eye on it. Anyway, happy so far!

 

Here's the odd thing.  I've noticed that on some fast motion I'm getting some visible tearing along bands that are about that width apart.  I wonder if it's related.

post #2665 of 3968
Hey guys....

what scene select does everyone leave their tv on? i find i have it on game mode for games, but just leave it on auto for general tv viewing. I find this tv is quite a bit slower and catching up on certain scenes, or when watching sports. Is there anything that can be done to improve the movement lag? especially when watching sports.

Ive tried turning Motionflow on, but that is horrible for watching footbal or hockey, the puck or ball is flickering all over the screen when moving fast..... does anyone know how to improve this?

thanks in advance.
post #2666 of 3968
Quote:
Originally Posted by cmartell View Post

Hey guys....what scene select does everyone leave their tv on? i find i have it on game mode for games, but just leave it on auto for general tv viewing. I find this tv is quite a bit slower and catching up on certain scenes, or when watching sports. Is there anything that can be done to improve the movement lag? especially when watching sports. Ive tried turning Motionflow on, but that is horrible for watching footbal or hockey, the puck or ball is flickering all over the screen when moving fast..... does anyone know how to improve this?thanks in advance.

Scenes other than games and graphics are only different according to how you set them up. I only use games and sports because they're right next to each other (graphics is always greyed out)so I don't need to keep clicking back and forward. I found Motionflow - high, cinema drive - 1 combined with Led motion mode-on works good for me but I watch all my media via the PC so results might vary.

Sent from my GT-I9100 using Tapatalk
post #2667 of 3968
Thread Starter 
Quote:
Originally Posted by toadnode48 View Post

Scenes other than games and graphics are only different according to how you set them up.

 

Folks have been speculating for a while that the various scene selects actually set up different biases, such that if you were to copy verbatim every single setting from standard to custom or to cinema, it would still result in a different appearance.  I'm guessing they remap a CLUT or white ramp that is only available in engineering settings.  All guesses, but it seems to point in this direction.

post #2668 of 3968
A very interesting discovery about the lavender lip effect....

While accessing the service menu to see if any adjustments there would help get rid of the LLE, I discovered that:

* First, NO. No setting changes take away the LLE. Any changes that may "help" reduce it, screws up the overall image color too bad to be acceptable.

* Second and most intriguing, the LLE is NOT a constant effect. Meaning that I noticed when looking VERY closely at the image that the lavender on the neck changed as I was watching it. If I paused, so did the effect. BUT if I let the scene play, the red (lavender) fluctuates. It actually changes shape or area that it occupies. It was easier to see on the necks than the lips, but after watching the same scene extremely close up over and over again I could actually see the LLE on the lips change as well. It is as if the tv is "struggling" to display an accurate color... on the lips, neck, nostrils, ears and around the eyes. It is very subtle and thus gives the impression that the lips or neck are just the same incorrect lavender throughout. But no so.

Think of it like this. With any moving picture the colors or shade of color will change as the image changes because the color will be different depending on where in the overall picture the item is and thus adjusting shade. We should see this as simply accurate color rendering as an image moves about the screen. BUT not so with those areas plagued with LLE. The color is off and can't seem to get it right, yet constantly trying.

Now, can someone explain that with science? TGM?
post #2669 of 3968
Yea I'm just gonna get another 802 I think.

Those vertical lines I see on every tv in newer cartoons, mostly new episodes of family guy, American dad, and the Cleveland show. They always appear on solid color background images like cabinets or the wall in the background, sometimes even their pants.

about the cursor I took it like when he moves the analog stick it slows down a bit and doesn't move with the analog stick if that makes sense. Which I think might have something to do with input lag since I don't get that with the 802, Maybe even cinemotion or motionflow but I think he has them set to off.
post #2670 of 3968
So I'm dailing 1-800-222-7669 right now I guess I'm going to request another 802 lol. But I was thinking if there's not much of a difference from the 550 it might be nice to go 3 inches bigger, does anyone think it would be noticeably bigger than 47"?

P.s. I forgot to mention the 802 I have right now that I'm exchanging has been turning off lately by it's self and won't turn on sometimes unless I unplug it and plug it back in. Lol.
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