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*Official* Dune HD TV303D/ Base 3D Streamer Thread - Page 32

post #931 of 1165
What doesn't work?
post #932 of 1165
Random jumps in movies having to stop and restart the movie
on off issue
static audio requiring a reboot to get audio back
23.976fps micro stutter zappiti got the update to fix not the base models
something with 3d subtitles
post #933 of 1165
* For me I have over a dozen movies that won't EVEN start or always freeze at the same place.
What gets me the most, is that my old TViX 6500 which I wanted to replace with a modern unit, plays all of these movies no problem.
I just wanted to upgrade to HD audio and have true gig ethernet... not get a mess of new issues... which is what I have with the Base 3D.

* 90% of the time when I power off the device it gets some error and shows "restart" on the display.
A true power cycle is the only way to clear this error.

* The firmware can't even put the device in a true standby mode in which the internal drive isn't spinning.

*Tech support email responses take days and always tell me 1 of 2 responses.
a) This is a known issue, the fix is in a future release
b) Your hardware is broken (yeah right...)

I'd NEVER recommend the Dune Base 3D.
post #934 of 1165
Movies that won't play or are jumpy, are they BD rips, ISO, or MKVs?
post #935 of 1165
Quote:
Originally Posted by Killroy View Post

Movies that won't play or are jumpy, are they BD rips, ISO, or MKVs?

The sad note is that several are just plain ole 480p DVD ISOs. I can burn the ISO's to DVD and play them fine in an old DVD player... or play from internal HDD of TViX or PC using Video Lan, or USB port of Samsung TV....
None of my 1000 or so AVCHD moves from my Sony Cybershot 16.2 megapix camera work. - The same movies play just fine on my other devices.
None of my Casio Exilim 8.1 mega pix movies work. - The same movies play just fine on my other devices.
Several Bluray ISO's play for 20min, then freeze at the same exact spot. - The same movies play just fine on my other devices.
I haven't had any issues with MKVs or jumpyness.
post #936 of 1165
Another reason why I stay away from ISOs. Even DVDs get converted to MKVs. They have never given me an ounce of trouble.
post #937 of 1165

hi friends I have the dune hd 3d base and have two problems.

first - I have many songs on the internal hd dune, they fought when passing from one to another was resolved when selected for the dune play the songs and the covers of the CDs inside the images folder ok, but how are many songs I want to let them randomly touch but I can only let the images of the CDs'' cases'' at random .... how do I get the songs in random I know well who are playing in control use the pop up menu it in. I select random but it just will not the songs on the covers, if anyone knows the solution please ......

second - my pc win 7 64x has two network cards to the motherboard and another gigabit and'm not getting connecting the dune al pc via network ..... I have cat 6 cables, 5, a crossover that called the direct gigabit card in the dune and nothing appears on the pc identifying the network and not out of it what should I do?

thank you for the great attention hug!

post #938 of 1165
To my knowledge it is not possible to shuffle the songs when played as background audio of a slideshow which is what the dune does when you have images and songs. Being this the only way to have gapless playback, my conclusion is that you can't have gapless and shuffle at the same time.

I'd love to be wrong !
post #939 of 1165

thanks for listening friend.
I'm listening to music here and it really does not make random ....

Now on the DMM I downloaded the program went to a thumb drive managed to install it on my DUNE HD 3D ABSE successful installation appears ok!

but where do I find the program?
the icon did not show up somewhere ...
need to use this line on him?

My dune this with this update
130515_2104_b6

what am I doing wrong?

big hug!

post #940 of 1165
Hi there

let see ... DMM is a program that runs on a PC and you'll use to scan and organise your library. Eventually you'll tell DMM to export the music jukebox on a disk that the DUNE can see (either internal, usb or network storage).
I suggest you have a look to DMM short user manual and youtube videos to familiarise with DMM scope and behavior.
Let me know if you have any doubt or need for clarifications

Alberto
post #941 of 1165
I have a smart dune d1. Last night we went to watch 'the help' and couldn't get it to load. I put the disc in the bd player and it fired right up. This morning I tested it on my netgear 550 and it fired right up.

Is there anything I can do or perhaps am missing? 1st time Ive had it work on the Netgear and not the dune. Kinda sucks when you have a loaded theater and cant get things playing.
post #942 of 1165
Thats why I have a separate bluray player.It means when the drive dies its cheap to get another.
I have a dune max with built in bluray player and it doesnt play some discs with new copy protection and Dune isnt supporting their products no more so we are stuck with not getting firmware updates.
I would say get a known brand of bluray player that gives firmware updates
post #943 of 1165

thanks again for your attention ....
so come on, like I said the program took up the dune and installed everything right. and then have to install it on my pc organize my music on an external hd and play for the dune? I'll try and I'll watch and read the manual'''''ve done it but I'll look again and keep you informed ... thank you friend big hug / o /

post #944 of 1165
Just remember that the Dunes are NO LONGER Blu-ray players but media streamers. They no longer have a BDA license so anything to do with Blu-ray is hit-n-miss.

Save yourself a lot of aggravation and just rip everything to MKV. I wouldn't even trust any media player with bitstream support too much longer. I wouldn't be surprised if the BDA prohibits bit streaming on any media player without a BDA license in the very near future.

MKV+FLAC+PGS=FTW!!!!
post #945 of 1165
Dune are deleting my posts on Facebook fast regarding asking them about closing down.They could just say no but as fast as I put them up they are deleting them.I was hoping they would put out a last firmware to fix the bugs but not happening.Looks like they will be going soon.
post #946 of 1165
Where did you hear they are closing shop?
post #947 of 1165
On their facebook page I have been asking them for answers.First up they gave generic reply we are working on a firmware update.Now when I ask for a yes or no will we get it.They delete the question.
I asked if they are closing down again no answer and deleting posts.
If they were staying in business they would have been all over me saying YES WE ARE STAYING and reassuring customers.
There is others in the know who have commented on their downfall
Most recent is the news that they wont deny is them pulling production on their latest Dune Connect.
This was mentioned by another on their page and no denial was offered by them.
The biggest thing was their CEO Konstantin Dyshlevoy publicly stated a few months ago to the media Dune was going to be concentrating on the TV market in Europe and the media player market they would still support which hasnt happened
I asked a major Dune retailer about Dune and mentioned how bad their support is and he agreed and said its better to look elsewhere and mentioned Mede8er.
Many are now returning the Base 3D because of issues which could have easily been fixed by them.
The B8 firmware for the Zappiti player apparently fixed the micro stutter on that player.It came out months ago.
Dune hasnt bothered since april 2013 to give firmware fixes.They are loosing customers and getting many returns.
They say their developers are working on it but even a novice programmer could have had firmware out 7 months ago.
Their name is being tarnished and they dont care.
So it looks like they are going
I personally will bet their gone within 3 months which is sad but I blame their Ceo for not being customer aware
post #948 of 1165
I am happy that my Dune Smart Series D1 works well, but I don't think I will be buying any Dune or Mede8er's in the future. Mede8er has to come up with something better than the RealTek chip. Pivos is supposed to be working on something new.
post #949 of 1165
Quote:
Originally Posted by denass View Post

On their facebook page I have been asking them for answers.First up they gave generic reply we are working on a firmware update.Now when I ask for a yes or no will we get it.They delete the question.
I asked if they are closing down again no answer and deleting posts.
If they were staying in business they would have been all over me saying YES WE ARE STAYING and reassuring customers.
There is others in the know who have commented on their downfall
Most recent is the news that they wont deny is them pulling production on their latest Dune Connect.
This was mentioned by another on their page and no denial was offered by them.
The biggest thing was their CEO Konstantin Dyshlevoy publicly stated a few months ago to the media Dune was going to be concentrating on the TV market in Europe and the media player market they would still support which hasnt happened
I asked a major Dune retailer about Dune and mentioned how bad their support is and he agreed and said its better to look elsewhere and mentioned Mede8er.
Many are now returning the Base 3D because of issues which could have easily been fixed by them.
The B8 firmware for the Zappiti player apparently fixed the micro stutter on that player.It came out months ago.
Dune hasnt bothered since april 2013 to give firmware fixes.They are loosing customers and getting many returns.
They say their developers are working on it but even a novice programmer could have had firmware out 7 months ago.
Their name is being tarnished and they dont care.
So it looks like they are going
I personally will bet their gone within 3 months which is sad but I blame their Ceo for not being customer aware

You gotta be kidding!!! Just because they don't answer your question that means they are going out of business? I dare you to do the same thing on the Ford Facebook page and see if they answer you with anything.

HDi has been notoriously slow on firmware updates. We have gone up to 18-months without a stable release before. Betas only come out when they have to.

Some other media player makers have gone longer without firmwares. Some have NEVER had firmware updates. They just put out a product then they disappear.

The Zappitti firmware is not developed by HDi so they can travel at different paces.

Of all the different Media Players on the market you will not find a more stable player than the Dunes. Yes, they are slow to get bugs out. Yes, they never answer emails. Yes, they put out vapor-ware products every single year. But the products they have are solid.

Want to pull your hair out...buy a freaking PCH. You will love your Dune to death.

BTW, if you think a novice programmer can get an update in 7-months...find one and pay him. Good luck with that.
post #950 of 1165
God the old Dunes are going for a fortune.
Glad I have my Base 3.0 and Max as well as the Base 3D
on amazon a guy is asking $450 for a H1 used.
I told my friend to grab a spare if he can.
Sad about Dune but their will be alternatives I am sure
post #951 of 1165
Name one media player that works as well as any of the Dunes. Even the new 3D Base.

BTW, PCH don't count since they are basically the same.
post #952 of 1165
Killroy you are preaching to the converted
I love my old Dunes and have a love hate with the Base 3D
The last thing I want is Dune going down the gurgler but it is going to happen
Did you understand what their CEO has said---they are leaving the media player business but will continue support and that was in relation to firmware
They are going
post #953 of 1165
Quote:
Originally Posted by Killroy View Post

Name one media player that works as well as any of the Dunes. Even the new 3D Base.

BTW, PCH don't count since they are basically the same.

Netgear 550 - I've been launching movies on Dune and Netgear all day. Netgear 550 hands down is the better player when it comes to starting BD ISOs

So much so that I am seriously considering putting it in my dedicated room to see how well it does with actual playback.
post #954 of 1165
I would love someone to pickup being able to do firmware for the Dunes and even better if someone took them over.
post #955 of 1165
Quote:
Originally Posted by pdxrealtor View Post

Netgear 550 - I've been launching movies on Dune and Netgear all day. Netgear 550 hands down is the better player when it comes to starting BD ISOs

So much so that I am seriously considering putting it in my dedicated room to see how well it does with actual playback.

I would almost agree with you but isn't the 550 an EOL player that is no longer made? I want to include only players that are still being produced.
post #956 of 1165
Quote:
Originally Posted by Killroy View Post

I would almost agree with you but isn't the 550 an EOL player that is no longer made? I want to include only players that are still being produced.

What is EOL? You are correct, it's no longer made.
post #957 of 1165
EOL -- End Of Life
post #958 of 1165
Killroy
I meant about if Dune had a novice programmer then he could have had firmware out 7 months ago.
Dunes generic reply is " we have our software developers working on it"
I was being sarcastic how long they are taking at the expense of loosing sales and getting returns by unhappy customers.
post #959 of 1165
Quote:
Originally Posted by denass View Post

Killroy
I meant about if Dune had a novice programmer then he could have had firmware out 7 months ago.
Dunes generic reply is " we have our software developers working on it"
I was being sarcastic how long they are taking at the expense of loosing sales and getting returns by unhappy customers.

Unfortunately, HDi is not hampered by their skills but by the Sigma SDK. I am sure they have to submit each and every bug to Sigma to see what can be done. Why do I say that...cause almost all the Dune bugs are duplicated in the PCHs and when one gets the bugs fixed the other one all of the sudden get the bugs fixed.

Case in point is when we begged and begged for them to get multi-channel FLAC working and they kept delaying it. Turns out that Sigma didn't even know how to do it so they had to re-write the SDK to allow it. And guess what happened, both HDi and PCH came out with the fix at the same exact time.

This does not apply to actual hardware issues but those are rarely fixed by firmwares.
post #960 of 1165
The bottom line is if Dune communicated it would solve half the problems.
But they dont hense the flac they are getting.
Seems when a manufacturer tells it how it is then things dont get out of hand.
There are some very good examples of other manufactures doing it right.
God even micca and himedia were not bad in the beginning.
I dont buy the SDK thing completely as the Zappiti fixed the judder/stutter thing apparently
So with B8 firmware on the Zappiti being apparently ok then Dune should have no problems putting out a firmware in the interim to fix some issues.
Dune wouldnt be able to come out and say its sigmas fault if it wasnt also:D
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