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*Official* Roku 3 Streaming Player Thread - Page 41

post #1201 of 1724
Quote:
Originally Posted by Plasmalvr60 View Post

Problem:

Installed the Roku 3 and the video is working fine, but can't receive audio. Anyone have a fix?

My Denon receiver has 2 HDMI jacks. I removed the one that my BluRay player is connected to and replaced it with an HDMI cord from my Roku 3. Seems like this was the right thing to do.

Thanks in advance for any suggestions!

What channel? (Netflix, Amazon, all, etc.)

What model Denon and does it support Dolby Digital Plus? (not same as Dolby Digital)

What sound setting on your Roku when not working? (Stereo or Surround Sound)

Gear mentioned in this thread:

post #1202 of 1724
Audio doesn't work through Roku 3 with any source.

10 year old Denon AVR- Dolby Digital only I believe, not Dolby Digital Plus.
post #1203 of 1724
Quote:
Originally Posted by Plasmalvr60 View Post

Audio doesn't work through Roku 3 with any source.

10 year old Denon AVR- Dolby Digital only I believe, not Dolby Digital Plus.

Tried stereo and surround stereo on Roku- neither worked.

Need to check what model Denon- not sure.
post #1204 of 1724
Quote:
Originally Posted by Plasmalvr60 View Post

Audio doesn't work through Roku 3 with any source.

10 year old Denon AVR- Dolby Digital only I believe, not Dolby Digital Plus.

Given your AVR's capabilities, you'll need to set the Roku sound to 'Stereo' as channels such as Netflix and Vudu use DD+ which your AVR won't process.

Since no sources of sound are working, have you tried an alternate HDMI cable and both ports on your AVR to troubleshoot?

Also, how is your AVR connected to your TV, also HDMI?

If so, I'd recommend you plug the Roku direct to your TV via HDMI cable. If that works, good indicator the Roku and HDMI cable are good and the problem lies with the AVR in the path.
Edited by dboff01 - 12/27/13 at 10:03am
post #1205 of 1724
I don't recall if it's posted here or in the Netflix streaming thread, but what are the navigation commands when using Netflix on the Roku?

Wasn't there a way to display the stream data, specifically the streaming bitrate?
Edited by keenan - 12/27/13 at 11:20am
post #1206 of 1724
Quote:
Originally Posted by keenan View Post

I don't recall if it's posted here or in the Netflix streaming thread, but what are the navigation commands when using Netflix on the Roku?

Wasn't there a way to display the stream data, specifically the streaming bitrate?

Not that I've ever been able to find.

There's UP (to exit the video), DOWN (to get to the audio & subtitles menu), LEFT and RIGHT (to go back or forward by small increments) . The only unique commands for the Roku 3 are the A and B buttons on the Roku WiDi gaming remote; the A button cycles through audio options and the B button cycles through subtitle/caption options.
post #1207 of 1724
Quote:
Originally Posted by dboff01 View Post

Given your AVR's capabilities, you'll need to set the Roku sound to 'Stereo' as channels such as Netflix and Vudu use DD+ which your AVR won't process.

He can leave the system sound setting at Surround, as most services use basic DD for surround. In Netflix you can select stereo sound on a per title basis. VUDU you might have to temporarily set system sound to stereo for (though some older VUDU titles--and even a few relatively recent ones--are in basic DD).
post #1208 of 1724
Quote:
Originally Posted by michaeltscott View Post

Not that I've ever been able to find.

There's UP (to exit the video), DOWN (to get to the audio & subtitles menu), LEFT and RIGHT (to go back or forward by small increments) . The only unique commands for the Roku 3 are the A and B buttons on the Roku WiDi gaming remote; the A button cycles through audio options and the B button cycles through subtitle/caption options.
Okay thanks, I thought there was at one time, I must have been thinking of a different device! smile.gif
post #1209 of 1724
Quote:
Originally Posted by michaeltscott View Post

Not that I've ever been able to find.

There's UP (to exit the video), DOWN (to get to the audio & subtitles menu), LEFT and RIGHT (to go back or forward by small increments) . The only unique commands for the Roku 3 are the A and B buttons on the Roku WiDi gaming remote; the A button cycles through audio options and the B button cycles through subtitle/caption options.
I don't understand why the * button does nothing. It should show the quality text overlay.
post #1210 of 1724
Of the Netflix playing devices I have, the ones which can display the stream info overlay are TiVo (Roamio and Premiere), PS3, WD TV Live and Sony BDP-S390. I've never found a way to do it with the rest (Roku 3, Roku 2 XS, Xbox 360, Xbox One, Panasonic DMP-BDT220 & -BDT110). The Roku 3 and Xbox 360 have the same new UI as the TiVos and PS3, and the BDT220 has the same one as the TV Live and S390 so I suspect that code to display it is present in all of them, with no method to invoke it.
post #1211 of 1724
Quote:
Originally Posted by reddice View Post

I don't understand why the * button does nothing. It should show the quality text overlay.

I agree that it would be a logical choice, but Netflix hasn't chosen to write code to do it. Though many of us know that it's there, that information display is undocumented debug code; they can do whatever they want with it. It's possible that there is some arcane method to bring it up on the Roku, like pressing a sequence of buttons.
post #1212 of 1724
Dboff01:

Thanks so much for all your comments!

Audio is now working through TV speakers with Roku 3.

However, still can't get audio through Home Theater. It indeed is a problem with my Denon AVR- 2800. It's a 10 year old receiver as I mentioned earlier and doesn't have Dolby Digital Plus.

Any other suggestions?

Thanks again!
post #1213 of 1724
Thread Starter 
Quote:
Originally Posted by Plasmalvr60 View Post

Dboff01:

Thanks so much for all your comments!

Audio is now working through TV speakers with Roku 3.

However, still can't get audio through Home Theater. It indeed is a problem with my Denon AVR- 2800. It's a 10 year old receiver as I mentioned earlier and doesn't have Dolby Digital Plus.

Any other suggestions?

Thanks again!

buy a new receiver.
post #1214 of 1724
Quote:
Originally Posted by Plasmalvr60 View Post

Dboff01:

Thanks so much for all your comments!

Audio is now working through TV speakers with Roku 3.

However, still can't get audio through Home Theater. It indeed is a problem with my Denon AVR- 2800. It's a 10 year old receiver as I mentioned earlier and doesn't have Dolby Digital Plus.

Any other suggestions?

Thanks again!

I just downloaded and looked through the Denon AVR-2800 manual and see no mention of HDMI ports. Are you sure that's the model you have given you mentioned 2 HDMI ports?

Nonetheless as you've narrowed your problem down to the AVR in the setup, I suggest you poke around your AVR menus for settings related to audio over HDMI (vs. optical or analog, etc.).

Note: By setting the Roku for Stereo sound, you should eliminate any potential problems related to an inability to decode DD+.
post #1215 of 1724
Receiver has no HDMI ports. Television does.
post #1216 of 1724
Quote:
Originally Posted by Plasmalvr60 View Post

Receiver has no HDMI ports. Television does.

OK, so your options are limited with the equipment you currently have. There are HDMI converters but price-wise are on par with a Roku.

One recommendation is to return the Roku 3 and purchase a Roku 2 XS. It is a capable previous generation model and offers HDMI and analog audio outputs which should work with your existing AVR.

Another option is to upgrade your AVR to include multiple HDMI inputs, which even the budget models do these days.
post #1217 of 1724
Quote:
Originally Posted by dboff01 View Post

OK, so your options are limited with the equipment you currently have. There are HDMI converters but price-wise are on par with a Roku.

One recommendation is to return the Roku 3 and purchase a Roku 2 XS. It is a capable previous generation model and offers HDMI and analog audio outputs which should work with your existing AVR.

Another option is to upgrade your AVR to include multiple HDMI inputs, which even the budget models do these days.

If the TV offers audio outputs, he could feed the audio back to the receiver. This is the way I have mine hooked up (I also have a older non-HDMI processor).
post #1218 of 1724
Audio fed back from the TV to the receiver works fine as an alternative to not having a spare HDMI input on the receiver, but most likely you will only get stereo audio that way. TVs are restricted not to pass through multi-channel digital surround sound from HDMI input to the TV audio outputs.
post #1219 of 1724
Quote:
Originally Posted by amesdp View Post

Audio from the TV to the receiver works fine, but most likely you will only get stereo audio that way, since TVs are restricted not to pass through multi-channel digital surround sound from HDMI input to the TV audio outputs.

Correct. I usually apply DPL or something like that for surround.....sounds great! smile.gif
post #1220 of 1724
Ssh! You'll offend the audio snobs if you're implying that simulated surround sound from stereo audio sounds fine. smile.gif
post #1221 of 1724
Quote:
Originally Posted by amesdp View Post

Ssh! You'll offend the audio snobs if you're implying that simulated surround sound from stereo audio sounds fine. smile.gif
It sounds like the rubbish that it is. smile.gif
post #1222 of 1724
Gents:

Thanks so much for your comments!

Much appreciated.smile.gif
post #1223 of 1724
About to retire my XDS. Picked up a new 3 last night at Amazon for $79.97, free 2 day shipping since I have Prime. Had a 3, but my wife hijacked it for the faster processor.
post #1224 of 1724
Quote:
Originally Posted by dboff01 View Post

OK, so your options are limited with the equipment you currently have. There are HDMI converters but price-wise are on par with a Roku.

One recommendation is to return the Roku 3 and purchase a Roku 2 XS. It is a capable previous generation model and offers HDMI and analog audio outputs which should work with your existing AVR.

Another option is to upgrade your AVR to include multiple HDMI inputs, which even the budget models do these days.


Oppo makes blu ray players that are Roku Ready. Need a new blu ray player anyway. Does this solution make sense? I can feed my Verizon FioS through the Oppo also to ostensibly increase the video quality I was told.
post #1225 of 1724
Quote:
Originally Posted by amesdp View Post

Ssh! You'll offend the audio snobs if you're implying that simulated surround sound from stereo audio sounds fine. smile.gif

biggrin.gif

Quote:
Originally Posted by HD-Master View Post


It sounds like the rubbish that it is. smile.gif

Sure, it's not DTS MA, but still sounds good enough to enjoy, and isn't enjoyment to whole point? wink.gif
post #1226 of 1724
Quote:
Originally Posted by Saturn94 View Post

Quote:
Originally Posted by amesdp View Post

Ssh! You'll offend the audio snobs if you're implying that simulated surround sound from stereo audio sounds fine. smile.gif

biggrin.gif

Quote:
Originally Posted by HD-Master View Post


It sounds like the rubbish that it is. smile.gif

Sure, it's not DTS MA, but still sounds good enough to enjoy, and isn't enjoyment to whole point? wink.gif

For some folks. Fake surround from a stereo source isn't enoyable to me personally.
post #1227 of 1724
Does the Amazon channel offer 5.1 content or stereo only?
post #1228 of 1724
Quote:
Originally Posted by HD-Master View Post

For some folks. Fake surround from a stereo source isn't enoyable to me personally.

Understood. We all have different tolerances and expectations. Some are perfectly content watching a movie edited for content, time, TV aspect ratio, with numerous commercial breaks, etc., on an old 27" TV with tinny TV speakers (not me! redface.gif ). More power to them. smile.gif

If I want top notch audio and video, I turn to BD. I guess my expectations from streaming are a bit lower than from a physical disc. smile.gif
post #1229 of 1724
Quote:
Originally Posted by HD-Master View Post

Does the Amazon channel offer 5.1 content or stereo only?

Hmmm....good question. I'll have to check that out next time I'm watching.

Edit: I just checked the last movie we watched on Amazon (The Girl With the Dragon Tattoo....foreign version). It does indicate its HD and in 5.1 audio.

Edited by Saturn94 - 12/28/13 at 7:46pm
post #1230 of 1724
Quote:
Originally Posted by Saturn94 View Post

Quote:
Originally Posted by HD-Master View Post

Does the Amazon channel offer 5.1 content or stereo only?

Hmmm....good question. I'll have to check that out next time I'm watching.

Edit: I just checked the last movie we watched on Amazon (The Girl With the Dragon Tattoo....foreign version). It does indicate its HD and in 5.1 audio.
Thank you!
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