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*Official* Roku 3 Streaming Player Thread - Page 17

post #481 of 1724
Quote:
Originally Posted by Guurn View Post

I'm trying to come up with a basic OTA DVR and streaming solution. Would it work to put a tuner into my computer to record the few programs we watch and then stream them using plex? How does a sound bar work with a Roku 3?

This works but recordings are not well organized in the Plex UI. I use an internal tuner card in my media center PC and with WMC have bought a used Xbox 360 S as an extender attached to the AVR in my HT. This is a much friendlier solution for the family, in my opinion. I also run Plex server on the media center and use Roku 3 at another display until I can win a bid on a cheap Xbox, but more importantly to extend recordings to mobile devices.

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post #482 of 1724
The Roku 3 was a disaster again tonight streaming. I now regret buying it. They really improved the PS3 app but the Roku 3 app still is from March 1,2013, has a butt ugly UI and supposedly suppose to have at least a four minute buffer yet during peak hours I can't maintain a sharp HD picture. If things don't improve I will see if I can sell it.
post #483 of 1724
Quote:
Originally Posted by reddice View Post

The Roku 3 was a disaster again tonight streaming. I now regret buying it. They really improved the PS3 app but the Roku 3 app still is from March 1,2013, has a butt ugly UI and supposedly suppose to have at least a four minute buffer yet during peak hours I can't maintain a sharp HD picture. If things don't improve I will see if I can sell it.

Are you sure it can't be another issue? My Roku 3 has been rock solid from a bunch of the streaming apps including Netflix. Even during peak periods. It quickly ramps up and stays there.
post #484 of 1724
Same here, my Roku 3 and Roku 2 XS's are rock solid. Did you check your download speed at these peak times? It may be your internet speed is dropped considerably during peak hours.

My speed on non-peak hours hits between 60 and 85 Mps, peak hours can drop it to 35Mps which is still enough that 3 of us are streaming on 3 different Rokus at the same time with no issues.
post #485 of 1724
Quote:
Originally Posted by cavchameleon View Post

Same here, my Roku 3 and Roku 2 XS's are rock solid. Did you check your download speed at these peak times? It may be your internet speed is dropped considerably during peak hours.

My speed on non-peak hours hits between 60 and 85 Mps, peak hours can drop it to 35Mps which is still enough that 3 of us are streaming on 3 different Rokus at the same time with no issues.

It is not my internet speed and not my DNS as I said before my PS3 has no problems during peak hours.
post #486 of 1724
Have you called Roku support with the issue? Maybe you have a defective box. We have 7 total Rokus with no issues. Give them a call to see if they can figure it out.
post #487 of 1724
Quote:
Originally Posted by cavchameleon View Post

Have you called Roku support with the issue? Maybe you have a defective box. We have 7 total Rokus with no issues. Give them a call to see if they can figure it out.

Then why only during peak hours. If it was the box it would be doing the same thing. I dread anyway calling these dumb scripted foreign tech support.
post #488 of 1724
Quote:
Originally Posted by reddice View Post

Then why only during peak hours. If it was the box it would be doing the same thing. I dread anyway calling these dumb scripted foreign tech support.

I can't answer that one, which is why I suggested calling them. Last time I talked to them it was not a foreign tech, but I do understand your concerns since 99% of the time it is (and very frustrating).

Are both your PS3 and Roku attached via wired Ethernet or wireless? They both would need the same connection to make the comparison. I've found wireless to not be so reliable for streaming to a lot of devices, especially in HD, so have wired the house completely to take care of streaming capabilities. But, with only a couple devices at a time, wireless is just fine.

Hope you resolve your issue. If not, replace it with another streamer like the Apple TV.

PS: Forgot to add, not that any of the foreign techs are incompetent - most know their material. It's the communication issue that can be a problem at times.
Edited by cavchameleon - 5/10/13 at 12:00pm
post #489 of 1724
Here's a revelation for you. To someone you're dumb and foreign too.

My Roku are all performing fine.
post #490 of 1724
Quote:
Originally Posted by reddice View Post

...supposedly suppose to have at least a four minute buffer yet during peak hours I can't maintain a sharp HD picture.

I've tested Netflix on my Roku 3 and it appears to have about 1 minute 45 seconds buffer, which was also true for the for the Roku 2 XS. (To test, let something play for a while--I arbitrarily use 15 minutes--then remove the ethernet cable from the device and time how long before it stops playing. I have no idea how you'd test if your network connection is wireless). As I recall my PS3 and BD players had about the same amount of buffer, being somewhere close to 3 minutes. The buffer size seems to be in terms of time; no matter how low bit rate the encode is it will only buffer the same duration. In any case, a big buffer is not going to help if the average available bandwidth on your connection to Netflix's servers isn't high enough to get you a decent bit rate video encode. Now why your Roku isn't getting sufficient bandwidth is another story.

Have you installed the speedtest channel? Just for a sanity check try running that. (If you don't have it installed, go to owner.roku.com, log into you account and click "Add a private channel"; enter "speedtest" into the blank and click "Add channel").
post #491 of 1724
Trying Google DNS on my router and leaving the third address blank and hope it won't fall back to my ISP. Won't try Netflix now it is very late and I am tired. I will keep you all updated.
post #492 of 1724
Quote:
Originally Posted by Guurn View Post

I'm trying to come up with a basic OTA DVR and streaming solution. Would it work to put a tuner into my computer to record the few programs we watch and then stream them using plex? How does a sound bar work with a Roku 3?

I've been using an HD Homerun Dual (network connected dual ota tuner) and have SageTV for guide/pvr on my server/nasbox. I then run Plex server to stream content to Plex on the Roku and music over dlna to my Onkyo TX-NR 809. Works great, gorgeous picture with ota hd content.
post #493 of 1724
Until you run the speedtest app when there is a problem you have not ruled out your connection.
post #494 of 1724
The problem is not likely to be a WAN connection, but rather local. There's no indication of ethernet cable swap, removing the Monoprice switch from the path. You know, those things a dumb foreigner is likely to think of wink.gif
post #495 of 1724
Quote:
Originally Posted by reddice View Post

Then why only during peak hours. .

Which would really seem to point to the WAN connection
post #496 of 1724
PS3 works fine though.

I learned long ago, ALWAYS start with physical layer before moving up the stack when troubleshooting, I can't help but ask you to rule it out.
post #497 of 1724
Quote:
Originally Posted by Nethawk View Post

PS3 works fine though.

It may be using different streaming servers for PS3 for which more are allocated.

I'm not seeing the problem but my ISP is set up for Open Connect access. The stuff that I play might actually be cached on servers in my ISP's WAN.
post #498 of 1724
With Google DNS streaming seem better. Not going to say it fixed it as I only watched two HD programs and one SD. The LEDs on my switch did blink rapidly during Quincy ME but the PQ did stay sharp. As I said I am not saying it fixed it or anything.
post #499 of 1724
Wow, are we really whining about $4/year to power the roku? That's a penny a day, folks.
post #500 of 1724
Quote:
Originally Posted by gonzlobo View Post

Wow, are we really whining about $4/year to power the roku?

Yes, some of us were, a week ago, but then we moved on smile.gif.
post #501 of 1724
Quote:
Originally Posted by Gary J View Post

Until you run the speedtest app when there is a problem you have not ruled out your connection.

Running speedtest doesn't inform you if your throughput to Netflix's CDN for their adaptive streaming is OK. I believe Reddice as stated that his PS3 works fine during these time which means his general connection to the internet is fine, but I don't believe the PS3 connects to Netflix's adaptive streaming CDN.

That said I never have any trouble streaming Netflix on my Roku 3. PQ is always excellent.
post #502 of 1724
Quote:
Originally Posted by DoctorOhh View Post

Running speedtest doesn't inform you if your throughput to Netflix's CDN for their adaptive streaming is OK. I believe Reddice as stated that his PS3 works fine during these time which means his general connection to the internet is fine, but I don't believe the PS3 connects to Netflix's adaptive streaming CDN.

That said I never have any trouble streaming Netflix on my Roku 3. PQ is always excellent.

If he's using wireless the PS3 doesn't have the same radio as the Roku. I said that it was a sanity test--if the Roku can't get decent throughput to some close by test server then it probably can't get it to Netflix's servers either. Until Netflix gives us some kind of specific-to-their-servers connectivity test (which they actually have in the latest iteration of the PS3's UI, though it doesn't test speed) we don't have much of anything else.

I've watched what happens in terms of network connections when you start streaming something from Netflix (using my router's connection monitor) and it opens up a bunch of connections on several servers; it gradually drops the connections until it's apparently streaming content from one or two servers and exchanging a trickle of information with one other server. If your ISP is set up for Netflix Open Connect CDN access most of those servers will be in one of Netflix's domains (nflxvideo.net, nflximg.com, netflix.com); if not, they'll be in some combination of one or more commercial CDNs: Limelight, Level 3, Akamai with the "trickle" server generally being in Amazon's Cloudfront CDN (I think that server sets up and brokers connections with servers from which content is streamed). This holds true for the PS3 as well as all my other devices (Xbox 360, Panasonic and Sony BDPs, TiVo Premiere, Roku 2 & 3, WD TV Live and this PC); the PS3 doesn't do anything noticeably different.

Whether they're servers in Netflix's Open Connect CDN or some commercial CDN, I think that different servers have content specific to different devices, so the PS3 may get assigned different streaming servers than the Roku 3. I don't understand why this is; it seems to me that all modern adaptive bit rate streamers should be able to use the same set of files, but Netflix has stated, in a tech blog entry, that they generate some 120 downloadables for every title. Some of those are for "legacy" devices that aren't adaptive bit rate (like first gen Rokus) but some are video encode sets for ABS players on different devices. The Roku might be connecting to different servers which are busier on a per server basis than those the PS3 gets assigned, or maybe they're just physically further away. Who knows?
post #503 of 1724
Also meant to say sometime with the Roku 3 Netflix channel I will be watching something and then the screen goes black and says "Loading. Please Wait" then I have to reload the stream. It is not my connection because when I rewind it does the loading in the same spot yet if I view the same stream on my PS3 it plays that part fine.

As I say I am not going to be using my Roku 3 much for Netflix unless the PSN is down due to there worthless alway extended maintenance. One is due soon.
post #504 of 1724
Quote:
Originally Posted by reddice View Post

Also meant to say sometime with the Roku 3 Netflix channel I will be watching something and then the screen goes black and says "Loading. Please Wait" then I have to reload the stream. It is not my connection because when I rewind it does the loading in the same spot yet if I view the same stream on my PS3 it plays that part fine.

I've seen this on more than one device. I wasn't aware that it would occur in the same spot every time you watch the movie; if and when I see it again I'll have to try rewinding. It's something that should never happen with adaptive bit rate players which should just drop down to a lower bit rate video encode if the buffer is emptying out rapidly and ramp back up when it senses that conditions have improved. The funny thing is that when it happens it continues with the same apparent bit rate encode; I suspect that it has nothing to do with bandwidth fluctuations.
post #505 of 1724
Quote:
Originally Posted by reddice View Post

Also meant to say sometime with the Roku 3 Netflix channel I will be watching something and then the screen goes black and says "Loading. Please Wait" then I have to reload the stream. It is not my connection because when I rewind it does the loading in the same spot yet if I view the same stream on my PS3 it plays that part fine.

As I say I am not going to be using my Roku 3 much for Netflix unless the PSN is down due to there worthless alway extended maintenance. One is due soon.
You keep saying it's not your connection. Well then are you just content to throw $100 down the drain? Exchange it for a new one!
It must be defective. Most of us are not having the problems yours is having.
If you bought it from Amazon, it's very easy to exchange or return. Most major retailers for that matter... Just my opinion.
post #506 of 1724
Last time I encountered the loading was on episode 5 of Mad http://movies.netflix.com/WiMovie/MAD/70199840?trkid=496624 Pirates of the Neverland when it shows the scene of the farting car it will black out with the loading screen on the Roku 3 yet on the PS3 is plays the entire episode fine.
post #507 of 1724
Quote:
Originally Posted by reddice View Post

Last time I encountered the loading was on episode 5 of Mad http://movies.netflix.com/WiMovie/MAD/70199840?trkid=496624 Pirates of the Neverland when it shows the scene of the farting car it will black out with the loading screen on the Roku 3 yet on the PS3 is plays the entire episode fine.

I agree with CaptainVideoJW exchange it.
post #508 of 1724
Quote:
Originally Posted by gonzlobo View Post

Wow, are we really whining about $4/year to power the roku? That's a penny a day, folks.

So what about when you add a second Roku, or a third, or another device that's not eco friendly. Seriously there's a reason we have energy problems and it's primarily due to wasteful use of said energy. I would hope people would whine about it. It's better than being sheep.
post #509 of 1724
Quote:
Originally Posted by santiagodraco View Post

So what about when you add a second Roku, or a third, or another device that's not eco friendly. Seriously there's a reason we have energy problems and it's primarily due to wasteful use of said energy. I would hope people would whine about it. It's better than being sheep.


If I really wanted to conserve energy, I'd chuck the plasma. $4/year is nothing. Get over it.
post #510 of 1724
I do my best to increase my carbon footprint!
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