I have Comcast as my cable provider and have a Motorola cable box DCT6412 they provided a few years ago when they set it up in my home. For the past few months it has started making a clicking sound that comes and goes on it when it's on. Is that possibly the hard drive going bad? Do you think I could take it in and get another box, or are they going to say it will be a housecall and charge me to "diagnosis" the problem????
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3/7/13 at 5:01pm