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Half Screen after Dish install

post #1 of 5
3/15/13 at 4:43am
Thread Starter 
After Dish installed service,on 1st initial power up in the morning only half the screen is clear the other is either black or has vertical lines. after 5 to 10 min it all comes in and is clear. this happens every morning. does anyone else have this problem? any help on a solution would be helpful.

thanks
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post #2 of 5
3/15/13 at 12:33pm
Have you tried calling them back? If they didn't install it correctly, they need to fix it.

In the meantime, have you tried power cycling the Dish box? Have you unplugged and re connect the hdmi or component cables?
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post #3 of 5
3/16/13 at 5:39am
Do you have another source to try if so try it DVD, OTA, or anything to see if you still get that issue.
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post #4 of 5
3/19/13 at 6:49am
Thread Starter 
i did call them back and he checked everything and he seems th think its my tv. this did not happen till i had dish installed, previously i had direct but not the hd service. my tv is only 3 yrs old.
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post #5 of 5
3/19/13 at 8:03am
Like RCbridge said, try another source. DVD, Blu-Ray, Roku, etc. Try it on the same input you have your Dish receiver on. It could be a problem with the TV screen, the TV input, the cable you are using to hook up the Dish receiver, or the Dish receiver itself. Until you try some troubleshooting and let us know what you have tried and what works/doesn't work, it is pretty hard for us to help you.
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