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The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ - Page 144

post #4291 of 7000
Quote:
Originally Posted by Lance_M View Post

Hey guys quick question the x4000. While watching shows with singing involved (like Christmas specials) the volume drops noticibly when the person starts singing. I have cinema eq, and dynamic compression off. I have audssyeey and LFC on. Any suggestions? Thanks in advance.

If the source audio is Dolby Digital this is likely the result of the Dialogue Normalization setting which is embedded into Dolby Digital audio tracks. Check out the AVR front panel display when you tune into that channel and it will likely display something like "Offset -4db" or "Offset -7db".

post #4292 of 7000
Quote:
Originally Posted by karun View Post

Issue with vTuner and USB on E400

I am having a strange issue with vtuner on E400. I added a station using radiodenon site and I can play it on PC by clicking the play button next to the added station's button on radiodenon.com site.
When I go to Internet Radio on my E400, I can see the added station but when I click on it, it says "Server Error". I am able to play other stations but my added stations cannot be played on E400.
Here is link to one of those stations: http://radiodenon.com/setupapp/setup1/playlists/1357638790.m3u

I can play it on PC but not on E400. What shall I do.

E400 seems very flaky product as far as USB/internet radio are concerned. I have about 10 USB sticks with music on them. All of those work properly on my 3 year old Pioneer receiver but only two of them play on E400. I have ensured that they are FAT formatted but they do not work on E400. I have a hunch that Denon is probably using a sub standard chip for USB interface.

Any help regarding either of the issues will be appreciated.

Thanks,

Karunesh


Radiodenon.com (as opposed to the vTuner service itself) was glitchy for me last week. I tried it across three different browsers and it still didn't function properly (the site wouldn't even let me sign in to my account). Whatever the issue was, it appears to have been fixed as of a couple of days ago. Check it out again and see whether your issue persists.
post #4293 of 7000
...
Edited by Cowboys - 12/20/13 at 9:31am
post #4294 of 7000
.
Edited by Cowboys - 12/20/13 at 9:31am
post #4295 of 7000
Hi folks - I recently joined the X-Series club, purchasing an X4000 to replace my AVR-4806. Love how easy it was to set everything up relative to the cryptic manual that came with my old receiver, and having access to this thread answered nearly all of my remaining questions.

I have a Chromecast hooked up to one of my HDMI ports, and I am using the HDMI control features to automatically switch to the appropriate input on both the X4000 and my TV when streaming content through it. Everything mostly works, with one exception...I cannot use the HDMI control feature to turn the X4000 on when my A/V system is powered off. Ironically the X4000 is able to turn on my TV just fine, but it just doesn't turn itself on. Perhaps the receiver just doesn't support this functionality, so I'd like to find out if any folks here have been successful in attempting to do this. Thanks in advance!
post #4296 of 7000
HDMI control is useless. It's a headache waiting to happen. My advice is turn it off everywhere and enjoy life...
post #4297 of 7000

I read that HDMI control only works for the MONITOR 1 port.

 

A somewhat related issue I have with my new X4000 is that when I enable HDMI control on the X4000 itself, the audio drops for a fraction of a second every 2 minutes (precisely every 2 minutes)!! It's very annoying... I wanted to trace the issue so I updated the firmware, tried a processor reset but nothing... Then I realized the only thing I changed before this issue happened was to turn on HDMI control on the X4000.

 

I have a projector connected to the MONITOR 1 hdmi output and a Denon DBT-3313 bluray connected to the bluray hdmi port of the X4000. Both the projector and the bluray have HDMI control turned on so I can use the projector remote control, which has backside illumination, to pause and play the bluray. Unfortunately the volume controls are not working though if I have to keep the X4000 hdmi control off..

 

 

Please can someone try to reproduce the issue?

Thanks

 

/as a side note when updating the firmware of the X4000, the projector turned itself off after 30 mins because there was no signal from the Denon (as the GUI doesn't work during updates), thus turning off (in standby mode actually) the Denon as well. Even though it's stated that the Denon should not be turned off while doing a firmware update, the X4000 front display still kept downloading the firmware and then installing it. Apparently it all went well as no new firmware shows up if I check for it and doing a processor reset didn't reset the firmware to the original one either...

The HDMI control issue that I stated above happened before this anyway but do you have any thoughts on this firmware update thing as well? Do you think something went wrong?


Edited by capitanoit - 12/21/13 at 2:29am
post #4298 of 7000
Questions to those using HDMI Control features: Do you also use a universal remote? Are you trying to avoid universal remotes?

I have been using universals since before all these control features and never thought of giving it up.
post #4299 of 7000
Aww man...
I just spent the last few weeks comparing all different types of AVRs to finally decide that the X3000 was exactly what I needed. Plus, my local FutureShop has it on sale for $200 cheaper this week.
As Im waiting for the store to open this morning I come across a review on Amazon saying that the X3000 has this red blinking light reset problem-something to do with the HDMI board! Googled it and found quite a few comments about this, but not so much for the X3000 but for other Denon AVRs.
Is this a common problem with this unit, or has it been resolved? I read about 40 pages in this thread so far and saw only two mentions of this; both were with X4000s though.

*crosses fingers and hopes for positives answers*




Please forgive me if this question has been posted a million times...
post #4300 of 7000
^^
Hmmm ... I see 12 reviews on Amazon regarding the X3000 and all are good except the one that mentions the red light. There are always going to be a small number of defects in any batch of electronics. If you get one, you simply return it, otherwise not a big problem. Easy peasy. smile.gif
post #4301 of 7000
did you look on the Canadian site?
post #4302 of 7000
Quote:
Originally Posted by Bob Lee View Post

Hi folks - I recently joined the X-Series club, purchasing an X4000 to replace my AVR-4806. Love how easy it was to set everything up relative to the cryptic manual that came with my old receiver, and having access to this thread answered nearly all of my remaining questions.

I have a Chromecast hooked up to one of my HDMI ports, and I am using the HDMI control features to automatically switch to the appropriate input on both the X4000 and my TV when streaming content through it. Everything mostly works, with one exception...I cannot use the HDMI control feature to turn the X4000 on when my A/V system is powered off. Ironically the X4000 is able to turn on my TV just fine, but it just doesn't turn itself on. Perhaps the receiver just doesn't support this functionality, so I'd like to find out if any folks here have been successful in attempting to do this. Thanks in advance!

As noted in the Owner's manual, this feature generally works to power "off" but not necessarily back "on" again. A Harmony or other universal remote would be a much more stable solution.
post #4303 of 7000
Quote:
Originally Posted by SanchoPanza View Post

did you look on the Canadian site?

Actually yes ... there are no reviews there. wink.gif
post #4304 of 7000
Quote:
Originally Posted by capitanoit View Post

I read that HDMI control only works for the MONITOR 1 port.

A somewhat related issue I have with my new X4000 is that when I enable HDMI control on the X4000 itself, the audio drops for a fraction of a second every 2 minutes (precisely every 2 minutes)!! It's very annoying... I wanted to trace the issue so I updated the firmware, tried a processor reset but nothing... Then I realized the only thing I changed before this issue happened was to turn on HDMI control on the X4000.

I have a projector connected to the MONITOR 1 hdmi output and a Denon DBT-3313 bluray connected to the bluray hdmi port of the X4000. Both the projector and the bluray have HDMI control turned on so I can use the projector remote control, which has backside illumination, to pause and play the bluray. Unfortunately the volume controls are not working though if I have to keep the X4000 hdmi control off..


Please can someone try to reproduce the issue?
Thanks

/as a side note when updating the firmware of the X4000, the projector turned itself off after 30 mins because there was no signal from the Denon (as the GUI doesn't work during updates), thus turning off (in standby mode actually) the Denon as well. Even though it's stated that the Denon should not be turned off while doing a firmware update, the X4000 front display still kept downloading the firmware and then installing it. Apparently it all went well as no new firmware shows up if I check for it and doing a processor reset didn't reset the firmware to the original one either...
The HDMI control issue that I stated above happened before this anyway but do you have any thoughts on this firmware update thing as well? Do you think something went wrong?

As Tom mentioned, HDMI Control just as HDMI(ARC) can be more trouble then it it's worth, so I never use either one. However, I did enable HDMI Control to see if any audio dropout presented, which was not the case. Regarding the firmware update, not sure what the questions is??
post #4305 of 7000

The question regarding the firmware is if in your experience it's normal and ok that the update goes on and successfully so while the unit has been put in standby mode.

 

Regarding HDMI control. do you have a similar configuration and did you try long enough? VPR or TV and bluray player plugged into the X4000 and HDMI control enabled on all. When it's enabled on the X4000, the audio drops every 2 minutes.

 

I just tried one microprocessor reset but now I read in your signature to try a few times... Why so? Should I try two more resets?

 

Thank you very much for your feedback

post #4306 of 7000
^^
It is standard procedure for the unit to go to Standby mode during a firmware update. Please review posts #3-6 of this thread for more info, where post #6 of this thread specifically addresses firmware updates. I tried the HDMI Control with a BDP and DVR with no audio dropouts from either.
post #4307 of 7000
Quote:
Originally Posted by Tom Grooms View Post

HDMI control is useless. It's a headache waiting to happen. My advice is turn it off everywhere and enjoy life...

I agree, but not totally. I think CEC is a useful tool in some applications, particularly if you don't want to rely on a programmable remote and/or your gear is all from the same manufacturer. But in conjunction with an AVR using multiple auxilliary inputs (TV, STB, BDP, CD, phono, ad nauseum) it just isn't adaptable enough compared to what you can accomplish with even a basic programmable remote.

Quote:
Originally Posted by rec head View Post

Questions to those using HDMI Control features: Do you also use a universal remote? Are you trying to avoid universal remotes?

I have been using universals since before all these control features and never thought of giving it up.

I have found CEC useful in my master bedroom set-up, where I have a Sony HDTV and a Sony 3.1 HT soundbar system. Since I seldom use any input other than my TiVo, CEC generally does what I want it to do--turn on/off my TV and audio system simultaneously and with the proper settings. I'm still using the same model universal remote with it that I have in my living room set-up (Sony RM-VLZ620) so that I have that much added flexibility. But with my main system using an AVR I have CEC turned off.
post #4308 of 7000
Quote:
Originally Posted by Marteaga72 View Post

I am having problems configuring the zone 2 audio and video on mi new Denon. The audio is not going through the HDMI. Could some one help me?

Are you passing the Zone 2 source through the HDMI (Zone 2) monitor out? If yes, then your TV likely cannot accept a DD/DTS 5.1 audio signal so you'll have to set the source to stereo or PCM 2.0.

If you're trying to pass Zone 2 audio via the Zone 2 pre-outs or speaker posts, then set the HDMI Audio (Zone 2 only) setting (p. 194 Owner's manual) to "PCM".

post #4309 of 7000
Quote:
Originally Posted by jdsmoothie View Post

As noted in the Owner's manual, this feature generally works to power "off" but not necessarily back "on" again. A Harmony or other universal remote would be a much more stable solution.

I do use a Harmony but the geek in me just wanted to see if I would get this to work. I agree with others that HDMI Control is a bit flaky, e.g. when adjusting the X4000's volume I also see the volume control for my TV being adjusted simultaneously...not that it matters since my TV's speaker is muted but it's annoying to see both volume controls on the screen. I do like using HDMI (ARC) since it simplifies cable management, and so far I haven't had a problem with it.
post #4310 of 7000
^^
If you're passing multi channel audio (eg. Netflix DD 5.1), the TV may limit the audio to only PCM 2.0 which is another plug for the optical connection.
post #4311 of 7000
Quote:
Originally Posted by jdsmoothie View Post

^^
If you're passing multi channel audio (eg. Netflix DD 5.1), the TV may limit the audio to only PCM 2.0 which is another plug for the optical connection.

Yes, I found that to be the case when trying to stream Netflix through my Chromecast and the Chromecast was plugged directly into one of the TV's HDMI inputs...which is one of the reasons why my Chromecast is now plugged into one of the X4000's HDMI inputs. But what was weird is that I was able to get 5.1 audio to work with when playing content from a USB stick that was plugged into the TV.
post #4312 of 7000
Bob,

If you haven't already done so, try disabling the speakers in your TV. Sometimes devices connected to the AVR are confused by the TV's EDID reporting only 2 speakers although the AVR has many more. Similarly, some devices seem to ignore the EDID entirely and always send whatever the source is providing.
post #4313 of 7000
Quote:
Originally Posted by jdsmoothie View Post

^^
If you're passing multi channel audio (eg. Netflix DD 5.1), the TV may limit the audio to only PCM 2.0 which is another plug for the optical connection.

Could you shed some light on why this is so?

Coincidentally, as I and one other poster have noted just recently on the Denon 3311CI thread, we find that our TV's (in this case, Sony and Samsung) appear to limit audio over the digital optical connection to 2.0 for other than native (viz. tuner) sources. I'm still trying to decipher the exact limitation and would be interested in your analysis.
post #4314 of 7000
Quote:
Originally Posted by Selden Ball View Post

Bob,

If you haven't already done so, try disabling the speakers in your TV. Sometimes devices connected to the AVR are confused by the TV's EDID reporting only 2 speakers although the AVR has many more. Similarly, some devices seem to ignore the EDID entirely and always send whatever the source is providing.

Yeah, I've disabled them but I still see its volume control...annoying!
post #4315 of 7000
chi_guy,

That's just how it is. You get whatever the TV manufacturer implemented. A few years ago, no TV forwarded more than 2 channel audio. Later a few high-end Sonys were made which could forward 5.1. Now most of the new large-screen TVs can do it. Some of them even might mention it in their owner's manuals.
post #4316 of 7000
Has anyone used the airplay function on the X4000? I'm having a problem with it. I'm able to select the denon from my ipad, and stream music to it. But after I do so, the front panel controls on the AVR are frozen. I'm unable to switch inputs or even power it down. The only solution I found was to unplug the receiver.

What am I doing wrong?
post #4317 of 7000
Quote:
Originally Posted by Selden Ball View Post

chi_guy,

That's just how it is. You get whatever the TV manufacturer implemented. A few years ago, no TV forwarded more than 2 channel audio. Later a few high-end Sonys were made which could forward 5.1. Now most of the new large-screen TVs can do it. Some of them even might mention it in their owner's manuals.

Okay, I get it. But I've got Sony's top-of-the-line XBR-55HX929 set from model year 2011. Under DIGITAL AUDIO OUT (OPTICAL) its specs say "PCM/Dolby Digital optical signal" and on the follow-on HX950 model it says "Two channel linear PCM, Dolby Digital," which is the identical spec shown for the current top-of-the-line X900A models. No clear indication (to me) whether and under what conditions the digital signal is limited to 2.0.

If it's not too esoteric, I would love to hear why a medium (Toslink) designed to convey surround sound should be thus limited. Perhaps some factor related to native vs. external sources?
Edited by chi_guy50 - 12/21/13 at 12:29pm
post #4318 of 7000
HELP!

I had to move some stuff around which resulted in having to unplug my Denon X2000 and input devices connected to it.

I did not disconnect any HDMI chords, literally, just unplugged power for maybe 10 minutes.

When I plugged back in - no input source recognized on my TV. The input sources to the AVR (DirectTV and PS4) pass through fine (I can hear the audio)...but seems like something going on with the HDMI from the Denon to the TV.

I can't even get to the Denon menu - because the TV does not recognize any video coming in. Did the powering off reset something I don't know about?

Suggestions?

Thanks!
post #4319 of 7000
I suspect the limitation is that some models of TVs can't do "bitstreaming". They can only handle audio formats for which they're willing to pay the decoder license fees on that model of TV. Of the 3 formats supported by TosLink, they would be able to handle either 2 channel PCM or lossy multi-channel Dolby Digital (aka AC3) but wouldn't be able to do anything with lossy multichannel DTS. Dolby has to be supported because that's what broadcast and cable TV stations use for their multichannel soundtracks. Supposedly a few high-end TV models now handle DTS because that's used by some of the streaming network services that they provide access to.
post #4320 of 7000
Quote:
Originally Posted by TJames03 View Post

HELP!

I had to move some stuff around which resulted in having to unplug my Denon X2000 and input devices connected to it.

I did not disconnect any HDMI chords, literally, just unplugged power for maybe 10 minutes.

When I plugged back in - no input source recognized on my TV. The input sources to the AVR (DirectTV and PS4) pass through fine (I can hear the audio)...but seems like something going on with the HDMI from the Denon to the TV.

I can't even get to the Denon menu - because the TV does not recognize any video coming in. Did the powering off reset something I don't know about?

Suggestions?

Thanks!

As long as the AVR was first powered to Standby before the plug was pulled, unplugging for 10 minutes (aka "soft reset") should not have caused any loss of settings. You may want to give the HDMI reset procedure a try ...

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L11
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