usually free 'white glove' delivery
wait for delivery
if it's damaged or you find it doesn't work right & they can't walk you through fixing it over the phone--they send you a box to ship it back? or???
Brick & Mortar
no delivery if you can fit it in your vehicle and can carry it in
you can take it back to the store if it doesn't work right & they can't walk you through fixing it over the phone.
many stores you can return for no reason or try one & take it back and get a different model
unpredictable customer service if there is a problem
I'm about to buy a 60" LCD.
What to do??