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iView-3500STB Tuner & DVR Owners Thread - Page 75

post #2221 of 3145
You can't do timed recordings with cable, because cable channels don't send accurate clock data. If you want to use timers, you need an antenna.
post #2222 of 3145
Quote:
Originally Posted by Jmanolinsky View Post

I'm going to have to agree with the earlier complaint about the way the play/pause button works on the new remote. I have no problem with it being the same button, but while playing recordings it will not function as a pause button. I have to pick up the original remote and hit pause. I think I am running v7 firmware. Is this everyone else's experience? And oh how I would love a skip button!

Jman

If you are running old firmware with the new remote, use the PVR button to Pause.
post #2223 of 3145
Quote:
Originally Posted by johngbm4el View Post

where is v10 for this thing? i am using 130618v17 for QAM tuning of TWCable in Queens,NY.
- the clock is off and changes erratically.
- i haven't been able to get it to change channels with the timer
- the new remote now only works from 3 inches from the box
- the old iview 2000 works better as a QAM tuner, but does not have a clock to change channels with a timer.
- this 3500 seems like a prototype for the iview 4000 and we're the suckers doing quality testing for it.

v10 or whatever version is not going to fix your clock problems and so will also not fix your timer problems. If your cable provider sends the same clock for all channels, which is likely, then there is nothing you can do. If you have one channel that always gets correct clock, you can set it to that channel before recording in order to start the timer at the correct time. But that is not likely on cable since all channels are probably either sending correct time, sending the same incorrect time, or not sending any time. If you want to record with cable and your provider does not send either the correct time or a static incorrect time that you can offset consistently, then you will need to buy a different box.
post #2224 of 3145
Ok folks, I got this today and am impressed by the great picture from this little box. Not gonna use it for a DVR, but it's feeding my desktop monitor and works beautifully. Not gonna pay $10 for the newer remote either.

Anyway, the box seems to be working great so far and the SW version on it is 20130806 V3. When I went to their website, I'm confused on which firmware I would download and install because currently it shows this:



Two questions:

1. Since it is just gonna be a HD tuner for me & I'm keeping the original remote, is there any other functionality I'd miss by not updating?

2. If the answer to #2 is "Yes," which one of the above files do I grab?

Thanks in advance.

Peace,

DM
post #2225 of 3145
Quote:
Originally Posted by DavoM View Post

Ok folks, I got this today and am impressed by the great picture from this little box. Not gonna use it for a DVR, but it's feeding my desktop monitor and works beautifully. Not gonna pay $10 for the newer remote either.

Anyway, the box seems to be working great so far and the SW version on it is 20130806 V3. When I went to their website, I'm confused on which firmware I would download and install because currently it shows this:
.....
Two questions:

1. Since it is just gonna be a HD tuner for me & I'm keeping the original remote, is there any other functionality I'd miss by not updating?

2. If the answer to #2 is "Yes," which one of the above files do I grab?

Thanks in advance.

Peace,

DM

Since you will be using the original remote, if you like having separate Play and Pause buttons, you may just want to keep the software you have now. The only benefit to installing the newer v6 software is a slightly improved EPG. So you can decide which one of those you prefer -a littlle better performing EPG or original remote buttons. If you decide to upgrade, you will use the Play button for both functions and the Pause button will send you to the PVR screen (which you said you will not be using anyway).

Since iview keeps changing and inaccurately naming their software versions on their website (when I checked yesterday the names were still mixed up), if you want to upgrade to v6 I would suggest going to post #5 of this thread and then finding the file named 091013_V6a_QAM_virtual.zip.
post #2226 of 3145
I own a 2000STB, which receives all of my Comcast clear channels. I wanted a unit for another TV, but I purchased a 3500STB because the 2000STB was no longer available. The 3500STB stores nearly half of the clear channels as Radio, and only audio (no video) plays on them. Is there a way to fix this? Is there an upgrade in the works to address this? The unit is only 50% useful to me as-is. Thanks in advance.
Edited by jeebs98 - 10/23/13 at 5:46pm
post #2227 of 3145
jeebs98, i have the iview2000 and i made a list on paper of every channel it received. on the iview3500, i manually typed in the channels. videobruce shows how to do this in post #3
post #2228 of 3145
Just received my new Iview II remote..........BIG BIG BIG differance....................WOW thank you for the update.

Very happy now!!!!!!!!!!!
post #2229 of 3145
Thread Starter 
Quote:
The 3500STB stores nearly half of the clear channels as Radio, and only audio (no video) plays on them.
Unique problem. These do not handle non standard PSIP data very well. Of course, these greedy, self centered MSO's might be doing this on purpose. wink.gif
You can try clearing the memory and manually entering in some of these troublesome stations, if you have the physical channel number.
post #2230 of 3145
Quick question: When you manually enter channels, are you still able to retrieve program guide info? When I entered a handful of channels while experimenting, I could not. I ended up going back to a firmware that supported virtual channels. Oh, one other question. In the first picture you posted in post #1, what is the rig to the left of the iView box? It looks like a Kenwood, but not enough of it is showing for me to identify. smile.gif
post #2231 of 3145
Thread Starter 
Program data is only available if it is provided by the station and the MSO passes it which most do not. It also depends on the way it is passed and your tuners ability to retrieve & decode it properly. It shouldn't matter how you get to a channel (station) for listings.
They are having trouble dealing with the various CATV systems way of transmitting the signal (vs OTA). The two different FW versions, one virtual and the other physical is the example.

Good eye. TS-711A. wink.gif
post #2232 of 3145
Gotcha. Thanks for the explanation! Hopefully they'll get this sorted out for us on cable. I'm really impressed with what this box can do. Finally got around to recording some stuff and it worked flawlessly.

I thought that rig looked similar to a TS-440S I used to have. If I recall they're of the same vintage. Thanks again. smile.gif
post #2233 of 3145
Bug or error?

So this is a new one for me the other day the power went out. The iview erased all my events. So I took my time and reset them. Tonight took a lot since it was not recording. This is where it gets odd.

All my events list odd ball channel numbers was not this way when I set them. It is showing as channel no 59256-32875 also no channel name at all.

When I set these it was right 100%. So I set another one and it also changed.


All other settings are right. Even guide shows right info but when i set a event it changes on it's own.

Never had this problem before at all.

Do I need to do a factory reset on this box.
post #2234 of 3145
Quote:
Originally Posted by troydog View Post

Bug or error?

So this is a new one for me the other day the power went out. The iview erased all my events. So I took my time and reset them. Tonight took a lot since it was not recording. This is where it gets odd.

All my events list odd ball channel numbers was not this way when I set them. It is showing as channel no 59256-32875 also no channel name at all.

When I set these it was right 100%. So I set another one and it also changed.


All other settings are right. Even guide shows right info but when i set a event it changes on it's own.

Never had this problem before at all.

Do I need to do a factory reset on this box.

Yes, you need to do a factory reset. I've had this happen a few times in the past (wthout a power failure).
post #2235 of 3145
Quote:
Originally Posted by johngbm4el View Post

jeebs98, i have the iview2000 and i made a list on paper of every channel it received. on the iview3500, i manually typed in the channels. videobruce shows how to do this in post #3

Thanks for the reply, johngbm4el.  I have tried that.  I have tried loading each and every upgrade file that I can locate (032613_V3, 052113_V4a, 052013_V6_QAM_physical, 061813_V7_QAM_physical, 080813_V3a, and 091013_V6a_QAM_only_virtual), doing a factory reset after each.  I then set the Country to America/USA (depending on the software version), change the input to Cable, then manually search channel 79, where several stations exist and are displayed correctly on my 2000STB.  When the Channel Search screen is displayed, there are 2 columns, DTV and Radio.  Then, one of two things happens, depending on the software version I'm using.  Either no channels are found, or all 8 of the channels that are found end up under the Radio column, with nothing under the DTV column.  When I try to view them, the audio is just fine, but a blue screen with pictures of notes and a dancing radio is displayed, and I can find no way to display the correct video.

post #2236 of 3145
Quote:

Originally Posted by videobruce View Post





Unique problem. These do not handle non standard PSIP data very well. Of course, these greedy, self centered MSO's might be doing this on purpose. wink.gif

You can try clearing the memory and manually entering in some of these troublesome stations, if you have the physical channel number.



Thanks for the reply, videobruce.  See my reply to johngbm4el.  I tried going through all of those steps at two different locations (same cable system).  It's frustrating that the channels are being found, but the 3500STB insists on blocking the video and replacing it with dancing pictures of notes and radios.  I think is sweet that the 3500 will record video (something that I didn't expect when I purchased it), but the main reason I got it was to view QAM channels on my cable tv, like my 2000STB does very well, and its recording capability doesn't help much if I want to record one of the many channels that do not display properly.

post #2237 of 3145
Thread Starter 
Quote:
Then, one of two things happens, depending on the software version I'm using. Either no channels are found, or all 8 of the channels that are found end up under the Radio column, with nothing under the DTV column. When I try to view them, the audio is just fine, but a blue screen with pictures of notes and a dancing radio is displayed, and I can find no way to display the correct video.
I wonder if others with Comcast have similar issues?
Kinda hard to design something where it can't be tested. rolleyes.gif
post #2238 of 3145
I purchased this box on a whim a week or so ago and I must say it's a pretty nifty item. I added a 1TB Toshiba Canvio drive and for a total of about $90 it's a great buy for an HD OTA-only recorder. I use a Philips 3575 for primary recordings that I may want to backup on dvd. I mostly record/watch/delete. I live in the Los Angeles, CA area and have OTA tv only. I view on a 7 year old 34" Sony XBR....the last of the old tube-style sets.

I will agree the original remote leaves much to be desired. The buttons are too small and too close together. I may splurge for the newer remote or buy a learning remote to use instead. I did program my TV's remote to use the FF/REW/PLAY buttons to skip through commericals, so that minimizes usage during playback.

The interface lacks the polish to make it more user-friendly. I find the small size of the text a bit difficult to read at my viewing distance (about 12 feet). The descriptions of some of the buttons when performing some of the MENU functions is also quite small and difficult to read. I'm sure I'll get used to some of the "alternate functions" of the buttons as I use it more.

I set up a daily scheduled viewing item and found the timer to be very accurate. The box turns on 1 minute before the start of the recording, then starts recording at the appropriate time. I set the record start time 1 minute before the actual program start time to see how accurate it would be. It looks like the station starts the program approximately 4-5 seconds before the box would start the recording (NBC, in this instance).

I learned some new things last night while playing back my first recorded program (Grimm):

The RETURN button will also flip-flop between the current channel and previous channel viewed while watching live tv. You can also use the FAVORITES function to create a list of channels to scroll through to save time.

The GOTO button will generate a pop-up window to enter the time (hh.mm.ss) into a recorded program that you want to go to directly without having to use the FF/REW buttons.

You can enter the primary channel number and press OK (say 7 + OK) rather than channel - 1 (7-1 + OK) in order to tune a station.

You can use the PAUSE button to pause and view live tv as stated in the manual. You can also press the RECORD button and REW/FF/PAUSE while the program is being recorded. This method creates a recorded title, the PAUSE live tv does not, but you get an unlimited amount of time to record instead of the 4GB limit of the PAUSE function.

It looks like the 1TB drive will yield about 150 hours of HD recording time. Don't bother using a USB stick drive.

It is using the original firmware out of the box (08062013 V3, I believe). No issues encountered at all.

For about $40 + all the HDD space you want to throw at it, it's a bargain!


Regards,
RangerDave
Edited by RangerDave - 10/29/13 at 8:07am
post #2239 of 3145

Hi all -

 

First off, just a quick thanks to all for some great info.

 

Second, I was hoping someone might be able to help with my issue. I checked the thread for possible self-service but couldn't find anything.

 

Just got the box yesterday. Didn't notice the bad smell so maybe I'm lucky.


Anyway, hooked it up to a cable line and was able to get a few channels that actually had content, but all of those were pixelated and choppy. Updated the firmware off the iview site, ran a new scan and got nothing. Have tried switching to "ant" then to "cable", setting it to loop, to 3 to 4 and am getting nothing.

 

The cable line when hooked up to any of my TVs is able to pull in the signal fine for several channels, many in HD.

 

I was really hoping to be able to use this box and a basic cable package and off I'd go.

 

Any help would be appreciated!
 

Located in Santa Barbara, CA. Cable is Cox.

 

Thanks.

post #2240 of 3145
Thread Starter 
Try another FW version for youir QAM issue.
post #2241 of 3145
Quote:
Originally Posted by videobruce View Post

Try another FW version for youir QAM issue.

Thanks! Will give that a shot and report back. Any version known to maybe work better than another?

 

Am happy to try em all...but am happy also to save some time :)

 

Thanks again!

post #2242 of 3145
Quote:
Originally Posted by bikzo View Post

Thanks! Will give that a shot and report back. Any version known to maybe work better than another?

Am happy to try em all...but am happy also to save some time smile.gif

Thanks again!

All you had to do was read the latest 10 posts and you would have seen that Cable does not work very well with this unit. Your best bet is to ditch cable and use an antenna! The picture is better than cable and its FREE!
post #2243 of 3145
Quote:
Originally Posted by LenL View Post


All you had to do was read the latest 10 posts and you would have seen that Cable does not work very well with this unit. Your best bet is to ditch cable and use an antenna! The picture is better than cable and its FREE!

Agreed. I was more holding out hope for the hype than anything. For $40 it's worth a shot to see if cable can work. OTA is up next but I live in a not so OTA friendly part of town.

post #2244 of 3145
Thread Starter 
Quote:
All you had to do was read the latest 10 posts and you would have seen that Cable does not work very well with this unit.
Some have little if any issues with their MSO,
others have some, still others are unable to get it ti work with the system they are on. It's a crap shoot. The only way to know is to try.
The two different FW versions have been discussed dozens of times and is mentioned in post 5. have you read those?
post #2245 of 3145
Quote:
Originally Posted by videobruce View Post


Some have little if any issues with their MSO,
others have some, still others are unable to get it ti work with the system they are on. It's a crap shoot. The only way to know is to try.
The two different FW versions have been discussed dozens of times and is mentioned in post 5. have you read those?

Just tried all of them actually with some degree of success. Initially just went backwards (V7...V6a...V6 etc) yet the channel scans picked up NO channels. Decided maybe it's best to go back to the beginning and sure enough, loading V3 allowed me to grab several channels.


That being said, all of the channels pixelate like crazy making them unwatchable, regardless of network programming :).


Messed around with some of the settings, tried cmpt vs. hdmi, and such but nothing seems to work.

 

I don't think it's the drop since again, when I connect the same line to the tv directly all's well.

 

It's not the worse case scenario to go that route but since I really want the flexibility of the DVR I really don't want to give up just yet.

post #2246 of 3145
Even if you do get it to tune your channels, how do you intend to use the DVR functions without a clock? Most cable feeds do not provide PSIP clock data, which means you can't do timed recordings. Unless you're lucky enough to have a provider who defies the norm, you won't be able to do anything more than pause live TV, even if you do fix the tuning problem.
post #2247 of 3145
Seriously, Aleron, what TV provider do you work for? Half your posts are to tell people that there is no way to record cable and to stop trying.
post #2248 of 3145
Quote:
Originally Posted by DoctorM View Post

Seriously, Aleron, what TV provider do you work for? Half your posts are to tell people that there is no way to record cable and to stop trying.

Funny......first thing first though and that's trying to get past the pixel issue. Tried doing manual channel searches, deleting scanned channels with no picture, and just about anything else I can think of.

Starting to wonder if maybe it's just a bad unit? With all the different types of setups here, you'd think someone else would have come across this before.
post #2249 of 3145
Quote:
Originally Posted by DoctorM View Post

Seriously, Aleron, what TV provider do you work for? Half your posts are to tell people that there is no way to record cable and to stop trying.

If you have a way to set the system clock to enable timed recordings on cable feeds that don't send the current time, I'm sure I'm not the only one who'd like to hear it.
post #2250 of 3145
Quote:
Originally Posted by Aleron Ives View Post

Even if you do get it to tune your channels, how do you intend to use the DVR functions without a clock? Most cable feeds do not provide PSIP clock data, which means you can't do timed recordings. Unless you're lucky enough to have a provider who defies the norm, you won't be able to do anything more than pause live TV, even if you do fix the tuning problem.

Well it still can be used as a DVR, you can always start the recording manually and return to something else and let it record.
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