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iView-3500STB Tuner & DVR Owners Thread - Page 9

post #241 of 3167
Quote:
Originally Posted by DoctorM View Post

Don't be fooled by "modern HDTV" antennas. They're still broadcasting using the same bands that they used for old analog TV. There's nothing new except the packaging.

Neither fancy packaging nor marketing hype can change the laws of physics..smile.gif
post #242 of 3167
Quote:
Originally Posted by Steve(MS) View Post

Ok, I was wrong, I accidentally set a program to record and forgot to change the program to the station I desired and left it on the CBS station...the one without call letters or program listings and it recorded it.
I set it for an hour, the tests that I had performed earlier were smaller segments, one 15 minutes, a 10 minute and I forget the length on the others. (on the "problem" channel)

This is a reoccurring problem, it must have be a lucky fluke when I got it to record in the above.
Since then I can't get it to record this station when the unit has been setup for a scheduled recording session and put in standby (powered off).
It will do the instant record or a scheduled recording if the unit it left powered on with this station.
I have tried it with 2 other drives, one of them is powered and hooked up to a usb powered multi-port.
This particular station doesn't have program listings or call letters and the 3500 lists the channel no. as "0-0".
This station is identified as 0-0.
The 3500 lists other stations with the channel nos...for example "9-1" when the info button is pressed.

All other stations that I have tried will record a schedule recording session with the unit in standby.
All other stations that I have tried this with also have program listings.

To jjeff, so far I don't see any difference in the way the iView operates during recording sessions
with a powered hard drive or a non-powered so far.

To videobruce, is it possible that when the 3500 powers on, getting ready for a recording session, that
it does in fact run a sub-routine...sort of a checklist and if something isn't met in the checklist,
it drops the recording session and simply leaves the unit in standard operation?
The reason I ask and reading some of your posts, it seems you have been in contact with company
and can perhaps....if they actually know....can see if it is reading the program list or at least waiting for
a text signal from the source station before it goes into record mode.

Anyway, this may have little or no bearing on other users since I doubt they will tune to station
with no text or program listings.

For myself, I will workaround this and if I ever find out anything useful in regard to this, will post back.
It might be helpful in trouble shooting if others run into something similar.

Wonder if we could talk them in to making a low priced high def. capture device with component and hdmi inputs?
post #243 of 3167
Thread Starter 
Quote:
This particular station doesn't have program listings or call letters and the 3500 lists the channel no. as "0-0".
This station is identified as 0-0
That would make sense since it doesn't know the correct channel. The, I would have to assume the same goes for all QAM channels (which I never tried to record) How could it record a specific channel that doesn't have a channel number? eek.gif. The lack of program listings is not the issue, it's the inability to ID the channel number.
Quote:
To videobruce, is it possible that when the 3500 powers on, getting ready for a recording session, that
it does in fact run a sub-routine...sort of a checklist and if something isn't met in the checklist,
it drops the recording session and simply leaves the unit in standard operation?
Possible, yes. Does it, I seriously doubt it for $40.
Quote:
Wonder if we could talk them in to making a low priced high def. capture device with component and hdmi inputs?
Component maybe, HDMI, I'm surprised you even asked. wink.gif
post #244 of 3167
Thread Starter 
Quote:
Neither fancy packaging nor marketing hype can change the laws of physics.
But it does sucker many into buying the scammers product.
post #245 of 3167
Quote:
Originally Posted by videobruce View Post

Here is the 2nd revised 'fixes' list. Scrutinize this and add your comments. (I didn't include a re-written manual since I know that is in the works);

1. Display the actual channel numbers on the display and all of the on screen menus. No four digit numbers unless all four digits are required (example: 23.12) This is very confusing and not user friendly to see C0012 shown when it actually is channel 47.1 (for example),
2. Add ability to initiate a record entry directly in the Guide instead of redirected to the manual scheduling screen. This defeats the purpose of the Guide. This is a huge disadvantage,
3a. Remove "Channel Type", "Channel No." and "Mode" from the manual schedule screen.
3b. Rename "Channel Name" to "Station",
3c. Add "Daily" (M-F) to the choices for recording,
4a Many times, only a few listings appear for each station when you scroll through the guide.
4b. When you switch back and forth between channels in the guide, the listings till appear for the previous channel. If you enter the guide from a channel, the full listings appear. Switch to another station, the same problem, listing from that previous channel show, or limited entries for the new station will show,
4c. A maximum of 11 program listings per station show, no matter how many the station is actually providing,
5. Add a manual method to enter the correct time. Relying on stations time isn't always accurate. There is also a problem using the GMT offset which can be off by one hour.
6. Switch to 12 hour clock format. Or provide a choice of both,[/B]
7. Daily scheduled recordings record only for the 1st episode. Weekly recordings for 12 days
8. On CATV systems, all the channels are labeled "0-0". 1/3 of the encrypted channels are not 'skipped', and on some systems, few if any 'in the clear' channels show,
9. Recordings that span midnight will not allow any additional scheduled events to be added. Also, the recording will not stop when it should,
10. Display is too bright. It would be hard to use this in a bedroom or any dark room. Fast fix, add a sheet of gray or colored film to reduce brightness and/or change the color to something other than red,
11. Add a record indicator on the display. You can't tell if it is recording or not if the TV is not on.
12. Add the ability to enter a 'dash' for sub channels,
13. The info banner stays on screen to long. It's also too large. Reduce 10 sec. down to 4 sec or add adjustable timeout options.
14. The selection and playback process is confusing. Normally, using the navigation keys, then pressing either play or select starts playback in full screen,
15. Editing program names and station call letters,remove those four non characters on the keyboard which are useless. Replace with a 'space', 'dot' & 'dash',
16. Remove all references to “Radio” This isn't a FTA receiver. That only makes things more complicated,
17. Rename "Program" to "Channel" in all of the menu screens. These are channels, not programs,
18. Add a conformation step when using the 'Auto search' since it's easy to hit it by mistake and wipe out all your channels when you wanted to do a manual search,
19. Add a confirmation when using 'Manual search' to save new channels. Return back to the manual search screen after entry is saved instead of exiting. It's a real annoyance to re-enter the screen again to add additional channels.
20. Remove those four choices for sorting the channels. They do not have any affect on channel order. Also, those labels are not typically used. The ability to move individual channels is already there,
21. Rename “Book” in the manual record screen to 'Schedule' and remove the “Book Info” since both do the same thing.
22. Volume & mute have no effect on the HDMI output when in Raw mode (for 5.1 audio),
23. The GoTo button duplicates what is already in the menu that needs a password. Remove the need for a password and use the button for something else..
24. When in the menu, do not use the term “boot” on the display.
25. Change the default HDMI audio to “Raw HDMI On”,
26. Rename “Movie” in USB mode to “Recordings”. These aren't always movies that are recorded.
27. There is no slow motion function,
28. Change time zone names of cities to 'standard time” designations: EST, CST etc.
29. Remove the “TV Format” entry in the menu since there is no “PAL” format in N. America
30. During recording, when you click on 'Info', there are two entries that should be removed; “Max record size” which seems to be a duplicate of “Disk free space” and “Cur play size” which always shows “0KB”,
31. Is that above pop up suppose to display during playback? If so, it doesn't.
32. There is no mention of the term “ATSC” in any of your literature or in the on line manual. References to “DVB-T” should be removed,
33. Revise the features on page 3; change DVB-T FTA to ATSC OTA, remove that incorrect “400 channel capacity”, change 570i & p to 480i & p.
34. Revise the specs on page 18; change frequency range to 57-803 MHz, bandwidth to 6 MHz, add "ATSC" to demodulation and remove “DVB-T”.
35. Remove all of those distracting, unnecessary digital wipe patterns in the photo viewer. Add a simple 'dissolve' in their place,
36. Unable to return to Photo configure from Multimedia to change settings,
37. Use the lower two of the forward and back buttons to advance or go back in photo mode.


Remote;
1. The remote is way too small. Buttons are too close together. Text is hard to read,
2. Move the number pad to the bottom and the keypad layout to the conventional telephone layout,
3. Rename “Hold” to “Schedule” and “Recall” to "Return”,
4. Add dedicated channel up/dn buttons and leave the up/dn navigation keys for a single purpose,
5. Remove the duplicated volume up/dn from the left/right navigation buttons,
6. Add a separate button for timeshifting. Leave pause by itself.


added a M-F recording choice, regrouped 3 & 4 & added a separate Remote list
I highly applaud all your efforts to get the firmware revised, but at such a low price point, how many of these problems will actually get fixed? The language barrier also adds difficulty, and when even expensive units like the Sony dhg-hdd250 and others have problems that never get resolved I am not holding my breath. Perhaps I am just a pessimist or maybe disillusioned by prior product problems. Regardless I appreciate all the energy you put into this, and am somewhat surprised by the actual functionality of the Iview 3500stb for only $40.00.
post #246 of 3167
Thread Starter 
You didn't have to quote the entire post.
To answer your questions, probably none if you don't make the issues known. As far as the functionality, most of that is dependent on the firmware. And price? Look at what is, or should I say what isn't inside. wink.gif

I'm glad they realized that goofy looking 4000 was a waste and terminated that idea. The problem with this and that other DVR is, both companies use a 3rd party firmware writer.
post #247 of 3167
Well looks like mine has to go back. It just stopped working, won't pick up any reception on any channel. Even tried plugging in another antenna and using a friends converter with my antenna. Works fine with his. Just shows 0 signal for everything. No one else has reported this yet?
post #248 of 3167
No, mine has been fine, and speaking of fine......I didn't have any real events to record last week so I set up 5 test events(single events 1 each day) and made sure I selected RECORD instead of the default VIEW for the last option and I'm happy to report they all recorded smile.gif Some of you may remember that I had complained about missing events and always after the missing event I found the iView ON the next morning. My guess is that I had forgotten to change the default VIEW to RECORD rolleyes.gif I'll have to pay particular attention to that last line, still think it's pretty bad that the default is VIEW or that anyone would even want to set up a timer event to just view but whatever, just another quirk of our sub $40 HD DVR biggrin.gif
post #249 of 3167
Thread Starter 
joblenis;
Just swap it out for another. wink.gif
post #250 of 3167
Any news on the firmware update?
post #251 of 3167
The week of May 6 I received one of these boxes ordered from Amazon. After the initial setup and channel scanning it seemed to play OK for a few minutes. I turned it off and later that evening tried setting it up for a trial recording, from 1:30 to 2:00 AM on a 16 GB USB pen drive. While working my way through the recording menu, I noticed that after a few minutes the sound would start to fade in and out, eventually fading to nothing. I finally got a recording set up and powered it off. Next day I saw the set powered up, but no recording. When I tried to turn it off, the set would stay powered down for 5-10 seconds, then power up again on its own, sound fading in and out. Only way I could keep it powered down was to pull the power cord.

After playing with it for a couple of days and consulting iview tech support, they confirmed the unit was defective. By Friday, May 10 the re-packed set was dropped off at the nearest UPS store with a prepaid shipping label received from Amazon. A full refund showed up on my credit card statement.

I think this set has great potential, but am reluctant to order another until at least there's a firmware update available. Just wondering how many others here have had trouble with the 3500STB as received.
post #252 of 3167
Quote:
Originally Posted by videobruce View Post

But it does sucker many into buying the scammers product.
I have a JFD Vu-Vista indoor log-periodic UHF antenna w. 300Ω twin-lead hooked to a 75Ω transformer. It was purchased at Radio Shack around 1968 in an attempt to get better color pictures on my father's new Zenith console. Once my father got cable, it was just gathering dust in the basement, so I took it.

This antenna helps with some of the more distant of the 20 or so digital signals I can get, but most towers are close enough that multipath interference is the main problem. Much of the time I just have a 6 ft. length of 75Ω coax hanging off the living room receiver, an LG 3500ST.

Cable TV has been around long enough that I'm still amazed how many people are unaware that free signals exist OTA.
post #253 of 3167
Thread Starter 
Quote:
Any news on the firmware update?
Yes. Stay tuned. wink.gif


jjeff;
PM me with your e-mail address.
post #254 of 3167
I hope they've fixed the midnight bug, it's really a pain because quite a few of the events I use my iView for span midnight(if only for a few minutes).
The Amazon reviews always give me a chuckle......I mean how many ways can they say the iView needs a USB device to record rolleyes.gif and then they give it one star because it doesn't confused.gif that and the one star smell reviews.......I mean sure mine smelled for a few days but to say it's TOXIC and will probably kill you rolleyes.gif
Funny little youtube video on the iView....
http://www.youtube.com/watch?v=fhYgD3HOBkI
Edited by jjeff - 5/21/13 at 11:45am
post #255 of 3167
New cars are filled with toxic smells, too, yet people still seem to keep buying them. wink.gif
post #256 of 3167
Quote:
Originally Posted by joblenis View Post

Either I am missing something or this REQUIRES an anntenna. I was under the impression an anntenna was not needed. I live in downtown Toronto (with many channels broadcast right from this city) but nothing is showing up. I can only bring up the main menu and the channel search. Am I missing something. Any help would be appreciated, thanks.
These antennas come in a box of 1000 eek.gif
http://www.avsforum.com/t/1473315/best-attic-based-antenna-for-50-mile-sensitivity#post_23340700
post #257 of 3167
Thread Starter 
A new firmware should be available shortly after additional testing is done. As of now, four issues have been addressed that I can see. When and if more are discovered, they will be listed. It appears you do not have to reset to factory defaults after a flash. I have flash back and forth three times (confirming fixes) and only reset once. I see no difference not reseting. This way you save your channel list and settings which is a time saver.

1. No more doing a manual schedule entry while in the guide. Two presses on the "Ok" button will enter a program in the recording list (assuming the listing in the guide is correct), You scroll down to the program, hit Ok twice and the channel, start & end time will be entered.
2. In the "Schedule screen" the correct channel number is shown. Also, the default "Mode' is now record, not "View",
3. The guide now displays program listings without switching back and forth, but it still has a problem getting the details for the program. There is also a issue with it 'hanging' when details are present. Mu guess is it's a memory, hardware and/or firmware conflict issue that has trouble dealing with the additional data. There is also corruption in the details that has left over data from the first channel you were on getting included in other stations listings.
4. The time the info popup box clears while changing channels has been reduced from 10 down to 4 seconds.
5. The time zones were changed to the standard names (Eastern, Central, etc.), but the time is still off by one hour forcing you to set the offset manually.

When you press "Ok", the next screen you get is this. Press Ok again, your done (unless you want to change the frequency of the program to record).


Below shows this corrupted 'details' data that gets carried over to other listings, even on other stations.
(The additional channel number before the call letters I added to overcome the incorrect channel number. This isn't needed anymore.)


Additional items that were discussed from the last phone call were;
1. They tried to change to a 12 hour format but encountered problems with some type of corrupted recordings (not clear on exactly what),
2. Changing the "Prom" to address the 'QAM quagmire'. No idea why that has anything to do with the problem,
3. They are still working on the Daily, Weekly & 'Midnight bug' problems,
4. Still working on the guide data issues.
5. That so called "toxic" smell appears to be with a batch of these. The concern was forwarded abroad with the response; no unusual materials were used in manufacturing.


added renaming time zones
Edited by videobruce - 5/25/13 at 5:43pm
post #258 of 3167
Quote:
Originally Posted by videobruce View Post

A new firmware should be available shortly after additional testing is done. As of now, four issues have been addressed that I can see. .
What a pleasant surprise that this company is trying to resolve these issues when a large company like Sony won't even resolve our clock issue on our very expensive units. And thanks to you for pushing these issues forward!
post #259 of 3167
Thread Starter 
The squeaky wheel gets the grease. (usually) wink.gif

Post 5 updated.

.
Edited by videobruce - 5/23/13 at 9:38pm
post #260 of 3167
I'm confused. Who is testing the new firmware? You? Reading post #257 it sounds like you have it. So was it released only to you?
post #261 of 3167
Thread Starter 
Them and me. He sent me a copy as he did with the first one (that really do anything).
If you want a copy, all you have to do is ask. wink.gif
post #262 of 3167
Quote:
Originally Posted by videobruce View Post

Them and me. He sent me a copy as he did with the first one (that really do anything).
If you want a copy, all you have to do is ask. wink.gif

Thanks for the offer but I don't own an IView yet. I'm thinking if I buy 2 of these I will have something that is far cheaper that a PHD-VRX and more useable plus I will get firmware updates! Heck I could probably sell my PHD-VRX for $100 and make money on the deal!
post #263 of 3167
Found this thread and for the iView-3500STB yesterday. Not a bad unit at all, especially for the bargain basement price.
post #264 of 3167
Thread Starter 
LenL;
Sorry, I forgot you have one of those other DVR's. biggrin.gif
BTW, you have already gotten firmware updates for that.
post #265 of 3167
Quote:
Originally Posted by videobruce View Post

LenL;
Sorry, I forgot you have one of those other DVR's. biggrin.gif
BTW, you have already gotten firmware updates for that.

How could you forget...you convinced me to get it to replace my fallen DTVPAL. This IVIEW looks like a much better buy.

Yes there was an update a few months back but you still have a list almost a mile wide of issues and you had no response from Alan with a fix. At least the makers of the IVIEW appear to be more willing to release firmware updates and work with you! When was the last time the makers of the PHD-VRX showed any interest in working with you to fix problems?
post #266 of 3167
Thread Starter 
Old age??
A better buy, but very slim on features. To answer that last question, probably 11 months ago. How many times have you called or wrote to him?
post #267 of 3167
I would love a copy of the new FW. Will they post it as a download to their site or do you have to email to request?
post #268 of 3167
Thread Starter 
PM me with your e-mail address. I'm sure when it is finalized it will be posted.
post #269 of 3167
Quote:
Originally Posted by videobruce View Post

Old age??
A better buy, but very slim on features. To answer that last question, probably 11 months ago. How many times have you called or wrote to him?


Slim on some features than the PHD-VRX however if you are looking for a DVR just to receive and record OTA the IVIEW appears to be better. Plus you get the ability to use component out as well as the option for HDMI out. With the PHD-VRX you can only use HDMI out. It takes less room than the PHDVRX too.

I'll have to see how you compared these in your comparison chart.
post #270 of 3167
After getting the download from Videobruce and also downloading a file to extract it(7 zip 64 bit edition) I was able to install it in my iView. I'm happy to report a few updates. As VB has said you can now program an event from the guide screen with only 2 pushes. It also displays the correct channel(not the C0001, etc.) when in the programming screen.
On the negative side I'm quite sure they haven't fixed the midnight bug(after programming an event that spans midnight I am unable to program events after it) and I don't like that the standby light is now green instead of what it was before(red). I mean to me red means STOP(or off) and green means GO(or on) but maybe others feel different, not a big deal either way really.
The update was painless and took less than a minute to run and didn't seem to change any of my settings, overall I see no reason for users to not run it smile.gif
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