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Err message when trying to play DVD on JVC Model XV-N680B player

post #1 of 2
Thread Starter 
I can't play a DVD any longer on my player. When I insert a DVD, the player tries to read the disc but can't. The LED display on the unit reads "Err" and the disc tray is then ejected. I tried about a dozen disks, same issue with each disk.

I did some searching on the web and came up with this recommendation:

1. look for a tiny, transparent button that lies underneath the DVD. This is the lens.

2. Soak a cotton swab with isopropyl alcohol (rubbing alcohol) and gently clean the lens. Clean the circuit boards, which are green. Look at the cotton swab to see if it's dirty. If so, then you have likely solved the problem. Allow the rubbing alcohol to dry for a minute.

3. Spray a can of compressed air inside the player to dislodge dust.

4. Replace the DVD cover and reinsert the DVD. It should now play normally.

Any thoughts on what else I should do or not do from what I posted?

I've had this player for a number of years and I use it daily. I hope it is just a matter of cleaning but any feedback on what may be the issue is appreciated. I do not intend to send it out for repairs, it is not worth the hassle and cost of labor.

Thank you.
post #2 of 2
Thread Starter 
Issue Fixed, I just went ahead and gave it a try. I moistened a few Q-Tip swabs in Isopropyl Rubbing Alcohol and cleaned the laser area which is hard to get to but I managed to get the swab in that area. The inside of the unit had a lot of dust so I expect it got over the lens area where the laser beam reads the disk. I tried loading a few discs after cleaning and they all worked fine.
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