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Official Panasonic VT60/VT65 Series Discussion Thread [No Street Price Talk] - Page 467

post #13981 of 14005
Quote:
Originally Posted by jakirk View Post

I've had it less than a week - not sure how many hours. They keep telling me its brand new.
EDIT: Just checked the hours. It's only got 27 hours on the panel, so its not a demo, it's a manufacturing defect. To see the scratches the set has to be off, and you have to be fairly close, but they literally cover the screen, like it was polished the wrong way.
I think your scratched front panel may be a part item that can be replaced by a repair tech. Might be worth contacting Panasonic about it.
post #13982 of 14005
Quote:
Originally Posted by Sgooter View Post

I think your scratched front panel may be a part item that can be replaced by a repair tech. Might be worth contacting Panasonic about it.

Yeah that's what I'm thinking. Much easier than worrying about a replacement, and I won't have to worry about missing out.
post #13983 of 14005
Quote:
Originally Posted by jakirk View Post

Quote:
Originally Posted by Sgooter View Post

I think your scratched front panel may be a part item that can be replaced by a repair tech. Might be worth contacting Panasonic about it.

Yeah that's what I'm thinking. Much easier than worrying about a replacement, and I won't have to worry about missing out.
The panel would have to be replaced and I don't know if Panasonic has kept any in stock. There have been owners who were given their money back because of the unavailability of panels.

Based on your description, I would keep the set. I might try to get a discount from the company that you bought it from.
post #13984 of 14005
I have wondered what the vt picture would look like if someone popped off the ar filter. Being that there is an air gap and it's just attached around the perimeter of the panel.
And or cut it down to fit it inside the remove the air gap. biggrin.gif
post #13985 of 14005
Quote:
Originally Posted by Jason626 View Post

I have wondered what the vt picture would look like if someone popped off the ar filter. Being that there is an air gap and it's just attached around the perimeter of the panel.
And or cut it down to fit it inside the remove the air gap. biggrin.gif
Yours is a perfect topic for a new thread. Start one. smile.gif
post #13986 of 14005
Quote:
Originally Posted by htwaits View Post

Yours is a perfect topic for a new thread. Start one. smile.gif
I'm not the perfect candidate to be a thread starter on this subject. Here's to hoping Maybe Jakirk will take the plunge to remove his scratched panel for us.

Enjoy smile.gif
post #13987 of 14005

Did anyone had this problem already:

 

 

 

 

Suddenly the picture shifted to the left, leaving a 10 cm right vertical band black with a red line in the middle. It is not source related, the same is also displayed in the menu and other input sources. Tried already unplugging it and complete reset, no change. Any ideas before calling Pansonic support? 

post #13988 of 14005
Set pixel orbiter to "Auto".
post #13989 of 14005

That has nothing to do with pixel orbiter or settings, as mentioned, the picture suddenly jumped to the left (a few cms) and now it stays there, leaving the vertical black bar with red line in the right side. The channel logo is fully there. 

 

Anyone had the same issue yet? 

post #13990 of 14005
Quote:
Originally Posted by yaqushi View Post

That has nothing to do with pixel orbiter or settings, as mentioned, the picture suddenly jumped to the left (a few cms) and now it stays there, leaving the vertical black bar with red line in the right side. The channel logo is fully there. 

Anyone had the same issue yet? 
You need a service call.
post #13991 of 14005
Quote:
Originally Posted by Sgooter View Post

I think your scratched front panel may be a part item that can be replaced by a repair tech. Might be worth contacting Panasonic about it.

To update anyone who's interested, I've been advised by the retailer that they contacted Panasonic, and they said the filter is scratched, but because it's 'sprayed on', it can't simply be replaced or repaired. It sounded a bit suspect to me, but I don't know enough about these sorts of things to be able to say otherwise.

So they've offered me a refund, or if I want to keep it, $300 cash back.

I'm going to look around and see if I can get a VT60 anywhere else. At this stage I'm inclined to go the refund, as things like this on expensive tech annoy me to no end. If I can't get a new VT60 to replace it elsewhere, I'll take the $300 and suck it up.

Also here's a couple pictures for you guys of the problem - I had to take them at night, hence the lamplight, but in sunlight the scratches are visible off angle from about 3-4 feet away:

post #13992 of 14005
Quote:
Originally Posted by jakirk View Post

To update anyone who's interested, I've been advised by the retailer that they contacted Panasonic, and they said the filter is scratched, but because it's 'sprayed on', it can't simply be replaced or repaired. It sounded a bit suspect to me, but I don't know enough about these sorts of things to be able to say otherwise.
They would have to replace the panel, and, for what ever reason, Panasonic doesn't seem to have any panels left. If you can't enjoy your set in it's current condition, then a refund would make a lot of sense. If it only bothers you in principle, then the $300 refund seems fair.
post #13993 of 14005
My 65 inch VT65 arrives today and I'm tempted to use the settings published on the UK AV site:

http://www.avforums.com/threads/panasonic-tx-p65vt65-reviewers-recommended-best-settings.1779325/#post-19067817

I'm in the UK but my only concern is that the suggestion is for contrast at 70. Is that considered too high fir the first few hundred hours of the panel? Perhaps around the 50 mark would be more appropriate for early use.
post #13994 of 14005
Quote:
Originally Posted by jakirk View Post

To update anyone who's interested, I've been advised by the retailer that they contacted Panasonic, and they said the filter is scratched, but because it's 'sprayed on', it can't simply be replaced or repaired. It sounded a bit suspect to me, but I don't know enough about these sorts of things to be able to say otherwise.

So they've offered me a refund, or if I want to keep it, $300 cash back.

I'm going to look around and see if I can get a VT60 anywhere else. At this stage I'm inclined to go the refund, as things like this on expensive tech annoy me to no end. If I can't get a new VT60 to replace it elsewhere, I'll take the $300 and suck it up.

Also here's a couple pictures for you guys of the problem - I had to take them at night, hence the lamplight, but in sunlight the scratches are visible off angle from about 3-4 feet away:

I guess it'd depend on whether you could get a comparable set for $1800 (your price minus the cash-back offer). Although I completely understand why you're bothered by this, bear in mind that you don't watch the TV in direct sunlight or with lamps shining on it, so it's unlikely you'd ever notice the scratches in any type of viewing condition.
post #13995 of 14005
I would run slides before deciding whether to keep it. If I couldn't see the scratches from my normal viewing position with the slides on, then would consider keeping it. Real shame. Looks like someone cleaned the screen with an abrasive cloth.
post #13996 of 14005
Quote:
Originally Posted by jakirk View Post

To update anyone who's interested, I've been advised by the retailer that they contacted Panasonic, and they said the filter is scratched, but because it's 'sprayed on', it can't simply be replaced or repaired. It sounded a bit suspect to me, but I don't know enough about these sorts of things to be able to say otherwise. So they've offered me a refund, or if I want to keep it, $300 cash back.

The outer glass (with the AR Coating) is separate from the plasma panel and is fairly simple and quick to replace so i'd contact Panasonic directly and see if they'll replace the defective glass under warranty. It's already been confirmed that it's defective so warranty replacement should be a slam dunk i'd think.
post #13997 of 14005
Honestly, that kind of scratching is possible with a paper towel or rag. I don't think the set has been abused as much as the store was negligent in caring for the screen.
post #13998 of 14005
Quote:
Originally Posted by ab2ab View Post

In my experience, not only did Vivid Mode have little to no effect on fading IR, it actually seemed to accentuate the appearance of it. This was particularly evident with the pinkish "screen rash" on my demo ST60. The rash became more apparent on a white screen after running slides or Pixel Flipper in Vivid Mode. At the time, I sorta remembered that being the case on my ZT60 when I tried to remove the Fox logo during football season. The logo seemed to be a tad more persistent (and darker, IIRC) when attempting to use Vivid Mode.

Anyway, the Evangelos DVD slides in the default Custom Mode, with 12-13 hours of run time, and at least 1 hour of the TV being powered off, beat every case of IR I've ever had. Oh, and I would throw an hour or 2 of Pixel Flipper in there for good measure.

Hope this technique helps.

I am intrigued by your method and will try it out on my display, but have a question with regards to the order of the process.

At what point do you turn the TV off? In between the slides and pixel flipper (13 hours slides - off for an hour - 2 hours pixel flipper)?
post #13999 of 14005
Quote:
Originally Posted by sutton8 View Post

My 65 inch VT65 arrives today and I'm tempted to use the settings published on the UK AV site:

http://www.avforums.com/threads/panasonic-tx-p65vt65-reviewers-recommended-best-settings.1779325/#post-19067817

I'm in the UK but my only concern is that the suggestion is for contrast at 70. Is that considered too high fir the first few hundred hours of the panel? Perhaps around the 50 mark would be more appropriate for early use.

I think you would be fine around 70 so long as you vary the content and don't watch too much letterboxing content around this time so that you get even burn.
post #14000 of 14005
Quote:
Originally Posted by yaqushi View Post
 

Did anyone had this problem already:

 

 

 

 

Suddenly the picture shifted to the left, leaving a 10 cm right vertical band black with a red line in the middle. It is not source related, the same is also displayed in the menu and other input sources. Tried already unplugging it and complete reset, no change. Any ideas before calling Pansonic support? 

 

Short update: 

 

Service claims that panel needs replacement. I am a bit concerned that changing a panel in a new set will leave dust, prints, etc. in the gap between filter (front glass) and panel. Opinions on that? Anyone ever did a panel change? 

post #14001 of 14005
I'm not sure if I'm seeing things but I swear skin tones have started looking very greenish. I'm using Sillysally's settings but I also just reverted to TXH Cinema and the same thing. It's mostly on TV shows...haven't tested a film yet. Weird!
post #14002 of 14005
Quote:
Originally Posted by yaqushi View Post

Short update: 

Service claims that panel needs replacement. I am a bit concerned that changing a panel in a new set will leave dust, prints, etc. in the gap between filter (front glass) and panel. Opinions on that? Anyone ever did a panel change? 
Swapping a panel out is a pretty common thing with a repair so I wouldn't be to concerned. I am pretty sure they know what they are doing.
post #14003 of 14005
Quote:
Originally Posted by eric3316 View Post


Swapping a panel out is a pretty common thing with a repair so I wouldn't be to concerned. I am pretty sure they know what they are doing.

Thanks for the quick feedback. If they are going to change the panel, does the whole set needs a new calibration (I didn't get any prof calibration) to go back to the out-of-the-box picture, or is it simply swap panel, and picture is as before (out-of-box)? (Apart from the dust/print problem during changeover, I imagine a panel swap pretty simple and almost DIY doable.)  

post #14004 of 14005
Every panel varies but since you are using shared settings probably won't make to much of a difference, there is a chance you may see a visible difference depending on what settings you are using.
post #14005 of 14005
Quote:
Originally Posted by makaveddie81 View Post

I am intrigued by your method and will try it out on my display, but have a question with regards to the order of the process.

At what point do you turn the TV off? In between the slides and pixel flipper (13 hours slides - off for an hour - 2 hours pixel flipper)?

Try running the Evangelo slides for 12 hours, turn TV off for an hour, then run Pixel Flipper for 11 hours. Try that for 2 days and let us know if you see some improvement.
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