Thank you guys, I didn't think I was going batty. What is so frustrating is that Panasonic makes such a superb product and their Support is just so awful. I called them about this issue and I spoke to three people who did not know that. I also tried to get the two cable management tie wraps that were not included in the packaging and all they could do was to refer me back to BestBuy.
I am not buying another Panasonic product, of any kind, in the future. I'm really done with them.