Hi. I'm new to the Harmony scene, as I have had the Pronto 3000 for a number of years that has finally fully given up the ghost and "allowed" me to feel ok about spending on another remote. It's horrible screen contrast since day 1 ( I typically had to have my glasses on to read it until I memorized which blob performed which function) and the fact that the app now wouldn't run under current operating systems is the last straw. The unit was, for its time, reasoanbly full featured, and I liked it's flexibility but the programming was a bear and full of compromises.
I did some research, and found the information about the Touch. Nice product and I liked it's price point better, but had one really annoying habit (at least for my usage) in that I was constantly brushing the help icon. Very frustrating. It also seemed to have some IR strength or angle issues with my Lutron Spacer lighting control which is set deep into the cabinet. In anything other than the prime viewing location, it was difficult to get consistent control.
So, off to Best Buy to return for the Ultimate. Played with it a bit last night (after programming because it would not load the Touch configuration that I had on myharmony.com
, and was very pleased with the resutls. No issues with the help, as it is properly stowed in the menu, and it completely handled the IR issues I experienced with the Touch. VERY NICE! This remote is a dream to program compared to my old Pronto, and the wireless sync is particularly sweet, especially in the experimental mode that I am currently in and the tweak and test cycles. Once the configuration is as I like it and stable, that won't be as much of a wow feature, but for now, it is very much appreciated.
Ian, one question if you don't mind. I am very concerned about the non-replaceable battery, and given the remote's cost (and my frugal nature) I'd like to make this thing last as long as possible. The manual recommends putting the remote back in the charger after use, and while that certainly avoids the possibility of a drained battery, I am thinking it is not so good for longevity of the battery. As I understand it, Lion batteries have a number of advantages over other types, but hit a proverbial and literal wall after XX number of charging cycles and cannot be recharged. Is that the case here? If so, is it better to have the remote sit out of the cradle until it really needs to be charged rather than "wasting" the charge cycle? What is the expected life of the battery (and therefore the remote if the battery is non-replaceable)?
One more thing. many here seem to have a real problem with the fast forward / skip features, and frankly, when I was reading about the unit before I had it in hand, I did too. That is where the Ultimate is much improved over the Touch as well (IMHO) in that the gesture feature is very accessible with a quick upward swipe, and it defaults to a skip on a a quick swipe from left to right across the screen..... even better than finding buttons from my ergonomic viewpoint. So far I am really really liking the Ultimate!!