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Logitech Debuts Two Harmony Remotes - Ultimate and Smart Control - Page 5

post #121 of 253
Quote:
Originally Posted by vivatech View Post

What happens when the Smart Control gets out of sync with the gear states and needs Help? There's no help button on that remote.
I'm guessing either the help option or the "Fix it myself" option under the main menu would work. One of the complaints about the predecessor was that the help button was too easily accidentally pressed.
post #122 of 253
Quote:
Originally Posted by GJVT60 View Post

So I couldnt hold out any longer and I went out and got the Ultimate today.


Welcome to the club. I know you will like it. smile.gif
post #123 of 253
Quote:
Originally Posted by Keith Mickunas View Post

I'm guessing either the help option or the "Fix it myself" option under the main menu would work. One of the complaints about the predecessor was that the help button was too easily accidentally pressed.

I think the help re-synchs everything after after the user answers all the questions. The help on the Touch was a nightmare! :eek.gif
post #124 of 253
will there eventually be a ipad version of Harmony remote app?

right now i can use the iphone app but it just is a stretched version of the iphone version.
post #125 of 253
So is this going to work well with the new Xbox One? If you use the xbox one to control devices, will this hub be able to know when the state of devices have been changed?
post #126 of 253
Quote:
Originally Posted by CMonMan View Post

So is this going to work well with the new Xbox One? If you use the xbox one to control devices, will this hub be able to know when the state of devices have been changed?

Details on this are still a little sparse, but reports refer to Hbox One using a combination of HDMI CEC and IR blasters. In either case, the Harmony Ultimate will not know if the state of a device changes due to the Xbox control. This is the same as if you use your original remote to turn the TV on or off, or if your AV devices use CEC to control each other.

Although CEC usually only interferes with Harmony when device power and input states are controlled via toggle vs discrete commands, we typically suggest users disable CEC on their devices just to avoid any potential problems. Hard to say if that suggestion will remain practical with the Xbox One.

Ian.
post #127 of 253
Quote:
Originally Posted by vivatech View Post

What happens when the Smart Control gets out of sync with the gear states and needs Help? There's no help button on that remote.

Quote:
Originally Posted by Keith Mickunas View Post

I'm guessing either the help option or the "Fix it myself" option under the main menu would work. One of the complaints about the predecessor was that the help button was too easily accidentally pressed.

I think vivatech is referring to the upcoming Harmony Smart Control - which doesn't have a screen - rather than Harmony Ultimate.

Like with any Harmony, once you've tweaked any delay settings, the main factor that causes things to get out of sync is whether or not the IR commands reach the intended devices. With non-RF, pointing the remote is the major cause of missing commands, but with stationary IR blasters, that concern almost disappears.

Having said that, Harmony Smart Control users can of course use the Help feature on their smartphones to correct a state issue. And the Smart Control remote will have some ability to correct the power states of each device in the activity, but not the inputs.

Ian.
post #128 of 253
Quote:
Originally Posted by CMonMan View Post

So is this going to work well with the new Xbox One? If you use the xbox one to control devices, will this hub be able to know when the state of devices have been changed?

Quote:
Originally Posted by HarmonyIan View Post

Details on this are still a little sparse, but reports refer to Hbox One using a combination of HDMI CEC and IR blasters. In either case, the Harmony Ultimate will not know if the state of a device changes due to the Xbox control. This is the same as if you use your original remote to turn the TV on or off, or if your AV devices use CEC to control each other.

Although CEC usually only interferes with Harmony when device power and input states are controlled via toggle vs discrete commands, we typically suggest users disable CEC on their devices just to avoid any potential problems. Hard to say if that suggestion will remain practical with the Xbox One.

Ian.


I need some time to think.

In one way I'm excited that both the Harmony ultimate/smart AND the Xbox One are where they are at in terms of potential home theater control BUT I am now frustrated and undecided... I want to get the xbox one when it comes out because I think it's awesome how it can control your other devices via IR and switch between activities so easily BUT I also like the idea of a physical remote. phone integration, etc that the Harmony offers... and I just can't see using gestures and voice to control my entire system all the time.. Hmm.. maybe I'll wait a year and see if MS or a third party makes a remote that is compatible with the system OR future harmony somehow uses the xbox as it's hub... Waiting will also let me see what happens with the harmony line and whether or not it gets sold. I'm excited for both technologies but now I just don't know what direction I want to go with it all. GRRR..

Also worth noting- did anyone catch this:

"Can we improve a living room that has become too complex, too fragmented and too slow by harmonizing your experiences?" Don Mattrick, Microsoft president of interactive entertainment, asked the preview audience."
http://www.philly.com/philly/business/20130523_Jeff_Gelles__Microsoft_Xbox_One_aims_to_reduce_remote-control_confusion.html
Is it POSSIBLE that he used the word "harmonizing" intentionally? I mean it isn't exactly a commonly used word, right? Could MS be buying the Harmony line of remotes and integrating them to work with XBOX one? It's a stretch, but that would be AWESOME. That is all.

But thanks for all the responses Ian!
Edited by CMonMan - 5/23/13 at 6:34pm
post #129 of 253
Quote:
Originally Posted by CMonMan View Post


I need some time to think.

In one way I'm excited that both the Harmony ultimate/smart AND the Xbox One are where they are at in terms of potential home theater control BUT I am now frustrated and undecided... I want to get the xbox one when it comes out because I think it's awesome how it can control your other devices via IR and switch between activities so easily BUT I also like the idea of a physical remote. phone integration, etc that the Harmony offers... and I just can't see using gestures and voice to control my entire system all the time.. Hmm.. maybe I'll wait a year and see if MS or a third party makes a remote that is compatible with the system OR future harmony somehow uses the xbox as it's hub... Waiting will also let me see what happens with the harmony line and whether or not it gets sold. I'm excited for both technologies but now I just don't know what direction I want to go with it all. GRRR..

Also worth noting- did anyone catch this:

"Can we improve a living room that has become too complex, too fragmented and too slow by harmonizing your experiences?" Don Mattrick, Microsoft president of interactive entertainment, asked the preview audience."
http://www.philly.com/philly/business/20130523_Jeff_Gelles__Microsoft_Xbox_One_aims_to_reduce_remote-control_confusion.html
Is it POSSIBLE that he used the word "harmonizing" intentionally? I mean it isn't exactly a commonly used word, right? Could MS be buying the Harmony line of remotes and integrating them to work with XBOX one? It's a stretch, but that would be AWESOME. That is all.

But thanks for all the responses Ian!

Hi,

no problem, these kinds of conversations are fun.

We will no doubt learn more about Xbox One in a few weeks at E3 and ultimately learn a lot more when it launches, and I will probably get one myself if the TV integration features turn out the way I hope they do. As for compatibility (or co-operability?) with Harmony, I'm not too concerned. As a GoogleTV user (which can control my other devices) I still happily use my Harmony regularly with no problems. XBox One is a different beast, but I suspect a similar situation. In fact, I would point out the use case mentioned in the 7th paragraph in the article below as something to consider:

http://www.videonuze.com/article/xbox-one-very-pretty-face-but-no-fundamental-tv-disruption

As for wild speculation about the Harmony business and interested parties, that's also fun, but not a topic I can really participate in here ;-).

Cheers,

Ian.
post #130 of 253
Quote:
Originally Posted by HarmonyIan View Post


I think vivatech is referring to the upcoming Harmony Smart Control - which doesn't have a screen - rather than Harmony Ultimate.

Like with any Harmony, once you've tweaked any delay settings, the main factor that causes things to get out of sync is whether or not the IR commands reach the intended devices. With non-RF, pointing the remote is the major cause of missing commands, but with stationary IR blasters, that concern almost disappears.

Having said that, Harmony Smart Control users can of course use the Help feature on their smartphones to correct a state issue. And the Smart Control remote will have some ability to correct the power states of each device in the activity, but not the inputs.

Ian.

Correct, I was referring to the new screen-less remote below.


The issue I currently deal with frequently is that the timing is off on my Harmony 700 causing equipment not to switch correctly, or someone manually changes the equipment state pushing power buttons with their fingers. I'm planning a closed cabinet so if RF worked I suppose I "shouldn't" need the Help button.



post #131 of 253
Quote:
Originally Posted by Keith Mickunas View Post

What buttons do you feel are missing vivatech? There's been a lot of discussion of the missing skip/back buttons, but I'm finding the swipe feature to work fine for those. Other than those two I haven't missed any buttons at all. I don't need a keypad 99.5% of the time, and the touchscreen works fine when I need it. And there aren't that many screens that you have to go through. You can also set the default screen that shows up when an activity is selected. I don't see how a remote with all the buttons of a URC remote can in any way less intimidating then what Logitech has done. You can quickly look at an Ultimate and grasp where all the major functions are. I've used a wide variety of remotes in my time, and I'm an advocate of hard buttons so I can use a remote without looking at it, and I can use the Ultimate for common tasks without having to look at it.

I definitely want separate skip forward/back buttons and FF/REV. I use the number keys a lot, too, both for direct dialing and for skipping around in the guide, e.g. going to ch 500+ for HD content. The press and hold will confuse people who never expect it. I have my kids and my wife who have different levels, plus in-laws and babysitters who have their own level of familiarity.

If I use the Ultimate, then I'd be missing the dedicated activity buttons; if I use the Smart Control, I'd be missing the favorites button as well.

I'm willing to try it. Definitely going to purchase them from somewhere with good return policies.
post #132 of 253
How many activities can the Harmoney Smart Control do?
post #133 of 253
Quote:
Originally Posted by kristoffer77 View Post

How many activities can the Harmoney Smart Control do?


Ian from Logitech had said in an earlier post that there is no limit to the number of activites, just the number of devices (15).
Edited by jnnt29 - 5/25/13 at 6:42am
post #134 of 253
Quote:
Originally Posted by jnnt29 View Post

Quote:
Originally Posted by kristoffer77 View Post

How many activities can the Harmoney Smart Control do?


Ian from Logitech had said in an earlier post that there is no limit to the number of activites, just the number of devices (15).

Ok thanks. But it looks like there are only 3 activities on the remote itself. So I am guessing the rest of the activities are on smartphone.

The Smart Control uses normal batteries right? smile.gif
post #135 of 253
Quote:
Originally Posted by kristoffer77 View Post

Ok thanks. But it looks like there are only 3 activities on the remote itself. So I am guessing the rest of the activities are on smartphone.

The Smart Control uses normal batteries right? smile.gif

I have 9 activities currently on my Ultimate and they are added as you create them in the software and synch the remote.
post #136 of 253
Quote:
Originally Posted by jnnt29 View Post

Quote:
Originally Posted by kristoffer77 View Post

Ok thanks. But it looks like there are only 3 activities on the remote itself. So I am guessing the rest of the activities are on smartphone.

The Smart Control uses normal batteries right? smile.gif

I have 9 activities currently on my Ultimate and they are added as you create them in the software and synch the remote.
Quote:
Originally Posted by kristoffer77 View Post

Quote:
Originally Posted by jnnt29 View Post

Quote:
Originally Posted by kristoffer77 View Post

How many activities can the Harmoney Smart Control do?


Ian from Logitech had said in an earlier post that there is no limit to the number of activites, just the number of devices (15).

Ok thanks. But it looks like there are only 3 activities on the remote itself. So I am guessing the rest of the activities are on smartphone.

The Smart Control uses normal batteries right? smile.gif
I was talking about the Smart Control. wink.gif
post #137 of 253
Sorry about that. Lol i missed the part about the smaert control. biggrin.gif
post #138 of 253
With the Smart Control's three activity buttons, the most I'd expect it to handle is six activities if the "press and hold" applied to those buttons, too.
post #139 of 253
Quote:
Originally Posted by vivatech View Post

With the Smart Control's three activity buttons, the most I'd expect it to handle is six activities if the "press and hold" applied to those buttons, too.

Correct.
post #140 of 253
Can any current owners and/or Ian comment on the placements of the DVR/DVD controls? It seems quite unnatural to have them at the top. They are BY FAR the most frequently used buttons on my remote (along with guide/info/exit). Having them in the middle seems most natural.
post #141 of 253
Quote:
Originally Posted by El Gabito View Post

Can any current owners and/or Ian comment on the placements of the DVR/DVD controls? It seems quite unnatural to have them at the top. They are BY FAR the most frequently used buttons on my remote (along with guide/info/exit). Having them in the middle seems most natural.

Am not an owner and this too bothered me.. but I played with one at a local BB store, and I'm able to reach the top buttons with my thumb with average size hands. It's less of an issue then I originally thought if it's any help..
post #142 of 253
Quote:
Originally Posted by El Gabito View Post

Can any current owners and/or Ian comment on the placements of the DVR/DVD controls? It seems quite unnatural to have them at the top. They are BY FAR the most frequently used buttons on my remote (along with guide/info/exit). Having them in the middle seems most natural.

At first it was awkward, but with the change of the grip on the back of the Ultimate vs the Touch, the transport button are not that hard to use. I actually position it where my thumb contols the touch screen and the transport buttons.
post #143 of 253
Quote:
Originally Posted by El Gabito View Post

Can any current owners and/or Ian comment on the placements of the DVR/DVD controls? It seems quite unnatural to have them at the top. They are BY FAR the most frequently used buttons on my remote (along with guide/info/exit). Having them in the middle seems most natural.

I was a bit concerned with this before I got it, but it has not been a problem at all. In one of their promotional videos they show how the underside of the remote is made so you can easily move the remote in your hand to reach the various buttons, and this does work nicely.

Also, play/pause, skip forward and back, and volume, can all be done on the touchscreen. I've switched my DVR activity to have the touchscreen change to the gesture pane, and I use that a lot. Those gestures are nice because they take less pressure than most remote buttons do, so I can swipe it with any finger without picking the remote up. This is very handy when eating pizza for instance. Just a gentle swipe or tap with a finger, and I don't risk getting the remote all greasy.

And one other thing that works out nicely with the separation between the buttons, I no longer have to feel around on the remote for a second to establish which set of keys my thumb is resting on. There's no possible confusion between the transport buttons and cursor buttons as I've had with some remotes.

The physical design of this remote is excellent. My only minor complaints, which I have may have mentioned elsewhere in this thread, are the lack of skip/back as separate buttons, and the glossy surface which isn't easy to clean. Fingerprints build up, and since you can't pull the battery I can't figure out a very effective way to clean the remote without activating things. As long as the cloth you are using doesn't activate the touch screen you can clean it, but it'd be simpler if there was some way to completely deactivate the remote. Other than those two issues, the remote feels good in your hand, it's just very ergonomic, and it's very intuitive to use once you have it set up.
post #144 of 253
Will the new IR blaster also work with existing IR transmitters? I have one that has been pulled through the wall for my projector and I would hate to have to remove it...
post #145 of 253
Quote:
Originally Posted by dmagilljr View Post

Will the new IR blaster also work with existing IR transmitters? I have one that has been pulled through the wall for my projector and I would hate to have to remove it...

Hi,

A few others have discussed, the Harmony Ultimate hub and IR mini blasters use a 2.5mm plug rather than 3.5mm which your existing equipment might use. Others have successfully used 2.5mm-3.5mm adaptors to make non-Harmony IR emitters work with the Harmony Hub.

Hope this helps,

Ian.
post #146 of 253
Possible dumb question, but would I use a regular mono adapter? Not a stereo adapter.
post #147 of 253
We have the Ultimate. I set it up - almost - it asked me if I had another Logitech remote - I said yes (Logitech 1100) and it imported the devices but the Activities did not import properly. So I have to fix that and I am hoping that it is more compatible with the Yamaha RXA2020.

I emailed them a few questions about 6 weeks ago, mainly yes / no responses, and they referred me to FAQs, some of which did not even match. Another email came thru asking about the response, so I told them - they emailed me back better answers. I don't know what it is about a simple yes or no response from a corporation.

Hopefully I will have it working in the next few days. I am really hoping that the IR boosters help.since we got a new entertainment center and the dogs stand right in front of the TiVos.
post #148 of 253
Quote:
Originally Posted by dmagilljr View Post

Possible dumb question, but would I use a regular mono adapter? Not a stereo adapter.
I'm using a mono 2.5mm to 3.5mm adapter, then a stereo Y cable, because I couldn't find a mono Y, and that works fine. If you use a stereo jack in a mono adapter I think you end up just getting the signal on one channel, so it works out fine.
post #149 of 253
What's the release date for smart control? I can't seem to find official words about release date
post #150 of 253
Quote:
Originally Posted by mefromfl View Post

What's the release date for smart control? I can't seem to find official words about release date

Hi,

Harmony Smart Control is now shipping. It should begin appearing for purchase online and on retail shelves later this week or next.

Ian.
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