I set up the Anthem ARC for my new Anthem Statement D2V yesterday. The latest firmware for the D2V and the ARC software were installed. I used a serial to USB adaptor from Belkin that Piero at Anthem recommended. I could not get ARC to recognize the D2V using my current laptop (Dell Windows 7 Untimate OS). I had to pull out an old IBM ThinkPad with Windows xp installed and ARC worked perfectly. Why is it that ARC in 2013 cannot be used with Windows 7 (and what about Windows 8?) Windows xp is two OS behind. Is ARC usable with Windows 7? If so, what do I need to do to have it work? I won't have the old Think Pad around forever. Thanks.
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4/21/13 at 3:05pm