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First time receiver owner. Need major help, as the manual makes no sense to me

post #1 of 49
Thread Starter 
I just bought a Pioneer VSX820. I also bought Polk surround sound speakers and sub. I've got all the speakers hooked up. I'm confused as to how I'm supposed to hook the receiver up to the tv. I plugged the HDMI into the tv and the receiver. From the manual I have gathered that I needed a optical audio cord, so I bought that and plugged it up. I finally figured out how to get to the setup menu and ran the sound tests. Then when I wanted to watch tv I put the receiver on TV/Sat and the speakers work but the sub doesn't work. Also, when I went to plug my ipod up to listen to it the receiver says "no device". I just don't know what to do! Any help would be greatly appreciated!
post #2 of 49
So you hooked up the hdmi out from the receiver into the hdmi in of the tv? That is all you need for audio and video. YOu don't need the optical cable.
Did you hear the sub during the calibration? It needs to be plugged into the LFE out of the recevier with a single sub cable(rca on both ends) and to one of the l or r inputs on the sub.

Often auto calibration sets the sub low. Maybe it just needs to be adjusted? In the speaker set up is the LFE set to sub only?
post #3 of 49
Thread Starter 
What I've been reading about the Pioneer receivers is that sound doesn't work with just a HDMI alone. Have I misunderstood? What is LFE? I've got the subwoofer plugged up into a place thats labels "Subwoofer preout".
post #4 of 49
Thread Starter 
I wish I could find someone who could just come and install it for me. It is sooooo confusing. I had 2 friends come help me last night. And they knew about speakers (just not receivers). I sat and studied the manual and finally figured out how to get it to the start up menu. Do you know of any web site that would tell me how to install the receiver? Or how to get it up and running? Something like "Pioneer receivers for dummys" because I am new to all of this and speaker/receiver lingo just doesn't make sense yet. Haha
post #5 of 49
You can watch how to do it here and try searching for other videos with different search words.
https://www.youtube.com/results?search_query=hook+up+avr+to+tv+and+speakers&oq=hook+up+avr+to+tv+and+speakers&gs_l=youtube.12...15511.31194.0.35828.30.30.0.0.0.0.445.4226.0j29j4-1.30.0...0.0...1ac.1.11.youtube.5dU11QsOyEg
I really feel your pain from my experiences and I own a Pioneer sc-57.
You may not hear any sound from the sub when watching a tv channel if that channel is not broadcasting low frequencies..
I use YouTube videos to teach myself how to do things,works for me biggrin.gif
post #6 of 49
Thread Starter 
I have been google-ing it up lately. Didn't think about youtube. Thank you, I hope that helps.
post #7 of 49
I'm gonna assume you're using a cable/sat box for this attempted explanation.

You need to run from the hdmi port on your cable/sat box to the cable/sat hdmi in on the receiver. You then need to run from the receiver hdmi out to one of the hdmi ports on your tv. You should not need the optical cable.

Once you've done this (which sounds like you already may have), you need to make sure the cable/sat input is configured correctly under input setup in the menu. Just ensure it's looking for audio/video from hdmi and nothing else. You can also check to make sure your cable/sat box is set correctly. Somewhere under settings on your box, there is a way to change audio output.

Once that's complete, run the setup test (which again sounds complete). Double check the settings. If it by chance set any of your speakers to large, you should change them to small.

Once all that is said and done, if you're watching cable/sat, not everything is 5.1. Somethings may be coming stereo which could be why you're not hearing any sound from the sub. You can change listening modes to see if that changes anything. Most movies and such should come 5.1 from cable/sat I think, so fool around with listening modes.

I hope some of this makes sense. If not, will try to help more.
post #8 of 49
Thread Starter 
Well I had the cable box hooked up to the receiver via HDMI and the tv hooked up to the receiver via HDMI. I stopped working on it late last night after my brain couldn't handle anymore. What do you mean by "Once you've done this (which sounds like you already may have), you need to make sure the cable/sat input is configured correctly under input setup in the menu. Just ensure it's looking for audio/video from hdmi and nothing else. You can also check to make sure your cable/sat box is set correctly. Somewhere under settings on your box, there is a way to change audio output." I have read about this, but I'm not sure how to do that. Its all so confusing. I don't even know if I'm asking the right questions. Thank you for your time and help!
post #9 of 49
Okay. Make sure all the cables are connected as listed. If you hit the home menu button on your remote, it should bring up the configuration menu. You should see something like system setup. (I have a pioneer receiver, just not the same one so I'm guessing what things may be called on yours). Then, "input setup" or similar should be an option. Under that, make sure you are looking at the cable/sat input. It should say what port it's looking for video from and audio. Make sure both are looking for the same hdmi port or audio may even need to be set to "off". Just make sure audio doesn't say optical or coax.

Depending on your cable/sat box, if you hit the settings button, it should bring up a menu. Under "devices" on mine, there is a "audio output" selection. I have it set to "hdmi" with "Dolby digital" and "other" as my other options. If you can, post the model number of your cable/sat box.

It's still more than likely the "listening mode" you're in that could be the problem. If you heard the sub output during test tones, then wiring should be correct. Or if your speakers are set to large and not sending bass to your sub. If need be, I can download the manual for your receiver to offer further assistance when I get home from work later.
post #10 of 49
Thread Starter 
I will try to get the model number of the cable box. I didn't hear the sub on the speaker test. But I didn't have a single RCA cord to run from the sub to the receiver, so I used a component cord. I'm not sure if thats why its not working? I know I will be happy once I get it all set up, but this has been so frustrating trying to get it to work. I wish the instructions made more sense to me. If you have time to look at the manual that'd be awesome. And let me know if you can figure it out. Because it might as well be in a different language to me! Haha
post #11 of 49
Thread Starter 
The model number for my cable (Comcast) box is MORN200N. Thank you so much for looking into this!
post #12 of 49
Go to the page 42 on the manual and start there. Make sure that all the speakers are set to "small" and sub set to "yes" or "plus" (I use plus) and that it's showing you have a 5.1 setup. Leave crossover at 100hz.

Once you've verified this, see if you have any sub output. Also, make sure the sub volume control on the sub itself is around halfway to start and crossover know is turned all the way up.

When you're watching cable, what does the front of your receiver display? Press the "standard" button on your remote which I think should cycle listening modes or hit "auto/direct" and let it auto detect.

Do this and report back!
post #13 of 49
Thread Starter 
I will head home for lunch in about a hour and try this then get back to you. I can not thank you enough. When I read that it all made sense! So now just to see if will still make sense when I get it all in front of me! Just to make sure I've got it hooked up right, I just need the HDMI from the tv to the receiver and the HDMI from the cable box to the receiver? Do I need anything else? I've been reading that something about this model of receiver just using a HDMI from the tv to receiver won't work?
post #14 of 49
It says in the manual that it supports audio over hdmi, so I don't know why it shouldn't.

Cable box hdmi>cable/sat hdmi on receiver>hdmi out on receiver>hdmi on TV

That should be it.
post #15 of 49
Thread Starter 
Ok sounds great! I'm going to give it a shot and I'll let you know! Hoping I've got time on lunch to get it done. Hmm I might just ask off the rest of the day!
post #16 of 49
There are two potential scenarios here. When you say you are watching TV and get no sound from the sub, are you watching OTA (free channels via a normal antenna) channels or are you watching something through your cable/satellite box?

If it's the former, your TV may only support stereo out on the optical output. Check you TV setup menus to see if you can switch it over to Dolby Digital or some other multi-channel audio format. Another option is to enable ARC (Audio Return Channel) on your TV and make sure you plug the receiver (assuming the receiver also supports ARC) to that port. Usually the TV will only have one port that supports ARC while the remaining HDMI ports are input only.

Now, if you are talking about watching TV via the cable set top box then you will need to make sure the set top box is outputting multi-channel audio. You will also need to select the input you plugged the set top box to and not the TV input.

You did state that you hear audio, just not the sub so it makes me wonder if you have run the MCACC calibration yet. If you have, make sure you have the speakers set to small or enable "PLUS" on the sub channel (OM page 44) if you want to leave the speakers set to large.

Wait, I just reread some of your posts and you state that you do not hear the sub during the speaker test. This may be an issue in itself. If you ran the MCACC setup, did it detect the sub? Using component cables will work if that's all you have. Going with the obvious and make sure you are using the same color connector on both ends. Is the sub on? The usually is a light on the amplifier somewhere to let you know the status. The gain know on the sub may be too low or the signal strength on from the receive may be too weak to turn the amplifier on if it is set to auto on. If the sub has a selector switch set it to on and not auto if there is this option during testing.

Do you have a Blu-ray or DVD player to test? Try playing a movie and make sure you select one of the multi-channel audio codecs so that there is a signal going to the sub. This may be a lot to digest so if you feel like you're in over your head we can do a step by step process. It's all very simple once you break everything down into small bits and do it once. It can be overwhelming if you try to understand everything all at once though.

Edit: Looks like thatguyhileman beat me to it. That's what I get while trying to answer while working.
post #17 of 49
Thread Starter 
Thank you, I really appreciate the help. I just read that my receiver does not support ARC. I am using a cable box. I don't have the blu ray hooked up yet. I need another HDMI cord for that and I just wanted to work with one thing at a time, since it is all so overwhelming for me. I'm going to run home on lunch and try a couple things. I'm pretty confused about all the inputs. It just sounds so complicated! My head is about to explode! Plus stayed up until Midnight last night trying to figure it all out. Haha
post #18 of 49
Thread Starter 
Ok I went home and did another sound test. Sub was working, but at the end it said test failure. I really didn't have enough time to really mess with it. Idk what I was thinking running home to try to figure that thing out in less than a hour. I hooked up my blu ray player via HDMI into the receiver. The picture worked but no sound.
post #19 of 49

Did you have the microphone plugged in when you ran the test?

 

 

post #20 of 49
Thread Starter 
Yes, I did have the microphone plugged in. I have read that page like 100 times. I know i've got to be doing something wrong or have something plugged up wrong. :-(
post #21 of 49
Thread Starter 
Ok this is probably a stupid question. But how do you change your tv to Dolby sound? I tried sound settings and I can't figure it out. Everything is working good, its switching from cable to dvd no problem. Just still don't have sound. Do I have to complete the sound test in order for the sound to work? It always says sound test failed.
post #22 of 49
Hard to say without knowing what TV you have. If there is no option maybe it's not configurable and only supports 2.0 stereo output. That would explain why no sound from your sub since the tests is failing.
post #23 of 49
Quote:
Originally Posted by JenCarpenter View Post

Ok this is probably a stupid question. But how do you change your tv to Dolby sound? I tried sound settings and I can't figure it out. Everything is working good, its switching from cable to dvd no problem. Just still don't have sound. Do I have to complete the sound test in order for the sound to work? It always says sound test failed.

The sound mode on your TV should no longer matter -- unless you have a source plugged into it. If that is the case, then you need ARC. Your receiver is now the hub of your system and what everything will plug into.

Cable box audio should be set to Dolby Digital or Dolby Digital + LPCM/Bitstream IF you have that option. You could try LPCM Only ( if you have that option ) and let the receiver handle the decoding. For the Pioneer, you can choose whatever decoder you want to use most of the time -- since you have a 5.1 setup choose Dolby Digital + PLIIc if you have that option. Speakers set to SMALL, subwoofer ON, crossed at 100 Hz to start. If you have the option to set subwoofer output to LFE+Main you can try that.

A failed room correction test could be a number of things but it will usually fail for polarity ( speakers set up/connected wrong ) or excessive background noise in the room. I don't have a Pioneer receiver so not sure whether this receiver has a manual speaker adjustment mode. The manual mode will usually let you cycle through your connected speakers and adjust gain. You can use this to determine whether there is something wrong with your speaker's output by listening to the test tone.
post #24 of 49
Thread Starter 
The tv I have is a LG 55LS4500. It says it has a Dolby digital converter. I may just need to go to best buy and see if Geek Squad will come out here. I'm having no luck at figuring this thing out. Very discouraged. :-(
post #25 of 49
Where are you located? Maybe there is an AVS Forum member that can help you.
post #26 of 49
Thread Starter 
I do know that my receiver does not support ARC. Not sure what ARC is but I guess I don't have to worry about that since the receiver won't support it.
post #27 of 49
Thread Starter 
I am in Kentucky
post #28 of 49
ARC should not be an issue here since everything is running to your receiver first and it's handling all of your audio. You may check the settings on your blu-ray player and make sure it's sending audio via hdmi. Make sure you unplug the mcacc mic as my manual says this can cause no audio if left plugged in. Maybe skip doing the calibration for now and focus solely on getting sound and video working. Another note, I have to power up my tv first, then receiver, then source for correct hdmi/hdcp handshake to happen. If I do it in this order, sometimes I get audio and no video or the opposite.

If you don't want to skip the calibration, trying doing manual calibration to ensure audio is getting to each speaker. You don't necessarily have to change anything, but you can at least make sure of proper hookup for each speaker.
post #29 of 49
You could also post pics of the back of your receiver so we could visually verify all cables are in correct slots.
post #30 of 49
Thread Starter 
Well when I do the sound test all of the speakers make noise. It just doesn't ever complete. Let me see if I can get a pic real quick.
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › First time receiver owner. Need major help, as the manual makes no sense to me